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The Phoenix Partnership (TPP) is a prominent UK-based healthcare technology company, renowned for its clinical software system, SystmOne. This system is extensively used across the UK's National Health Service (NHS), supporting various healthcare settings including GP practices, hospitals, mental health services, and social care. TPP's solutions aim to deliver integrated and efficient healthcare by enabling shared electronic health records, improving patient care, and facilitating data-driven decision-making. The company has also expanded its operations internationally, offering its technology to markets in China and the Middle East. TPP is known for its innovation in health informatics and its significant role in the digital transformation of healthcare.
Serves as the primary center for software development, research and development, customer support, sales, marketing, and corporate administration for TPP's global operations.
The TPP headquarters is a modern, purpose-built campus known for its striking architecture, extensive green spaces, and state-of-the-art facilities, including employee amenities like a gym, restaurant, and social areas. It's designed to foster innovation and collaboration.
TPP's work culture is often described as innovative, fast-paced, and focused on delivering high-quality healthcare solutions. The campus environment promotes collaboration and employee well-being, with a strong emphasis on research and development.
The headquarters represents TPP's significant investment in the UK tech scene and its commitment to being a leader in healthcare IT. Its location in Leeds contributes to the city's growing reputation as a digital health hub.
While headquartered in the UK, TPP has a significant global presence, primarily supporting healthcare systems with its SystmOne platform. Key international markets include China, where it has established offices and tailored its software for local use, and the Middle East. Functions supported globally include software deployment and localization, clinical system training, ongoing technical support, and business development to further expand its international footprint in digital healthcare.
TPP, Number One, TPP Way, Low Lane
Horsforth, Leeds
West Yorkshire
United Kingdom
Address: Unit 903, Building A, Far East International Plaza, 319 Xianxia Road, Changning District, Shanghai
To expand TPP's presence in the rapidly growing Asian healthcare technology sector, tailoring solutions to meet local needs and regulations, and fostering partnerships within China.
Address: Details not publicly specified, but operational presence confirmed.
To strengthen relationships with key stakeholders and healthcare organizations in Beijing and surrounding regions, facilitating the adoption of TPP's healthcare IT solutions.
Address: Details not publicly specified, operational presence for Middle East market.
To introduce and implement TPP's integrated healthcare solutions in Middle Eastern countries, catering to their specific healthcare system requirements and digital transformation goals.
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As of April 2025, TPP (The Phoenix Partnership)' leadership includes:
TPP (The Phoenix Partnership) has been backed by several prominent investors over the years, including:
TPP is a privately held company, and information on executive team changes below the CEO level is not frequently publicized. Frank Hester OBE remains the long-standing Founder and CEO. No major public announcements of executive hires or exits have been noted in the past 12 months.
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TPP (The Phoenix Partnership) commonly uses the email format combining the first initial and last name. This is a standard pattern for many UK-based corporations.
[firstinitial][lastname]@tpp-uk.com
Format
jdoe@tpp-uk.com
Example
85%
Success rate
Digital Health News • March 7, 2024
TPP has launched an AI partner programme to integrate solutions from third-party AI developers into SystmOne. The first partnership is with AFT Pharmaceuticals for its dermatology AI tool, supporting faster and more accurate skin lesion identification....more
National Health Executive • November 28, 2023
North Staffordshire Combined Healthcare NHS Trust is set to implement TPP's SystmOne as its new Electronic Patient Record (EPR) system. This move aims to enhance integrated care, improve data accessibility for clinicians, and streamline patient pathways across mental health, learning disability, and neurodevelopmental services....more
Healthcare IT News • October 11, 2023
Liverpool Women's NHS Foundation Trust successfully went live with TPP's SystmOne electronic patient record, replacing its previous Meditech system. The new EPR will support maternity and gynaecology services, aiming for improved clinical workflows and patient data management....more
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