What Does The Packaging Store Do?

Total employees350
HeadquartersSan Diego
Founded1981

The Packaging Store is a recognized brand known for providing specialized packing, crating, and shipping services. Originally a franchise network, The Packaging Store brand and many of its locations were integrated into Pak Mail, and subsequently, many operate under the 'Handle With Care Packaging Store' name, all part of the Annex Brands, Inc. family. These stores continue the legacy of offering expert solutions for safely transporting everything from fragile heirlooms to oversized freight, serving both individual and business clients with a focus on personalized customer care and logistical expertise. The corporate functions and brand management are handled by its parent company, Annex Brands, Inc.

Where Is The Packaging Store's Headquarters?

The Packaging Store officeThe Packaging Store officeThe Packaging Store officeThe Packaging Store office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the corporate headquarters for Annex Brands, overseeing franchise operations, brand management, marketing, and strategic development for its network of retail shipping and business service centers, including Pak Mail, PostalAnnex, and Handle With Care Packaging Store (which many 'The Packaging Store' locations transitioned to).

Notable Features:

Modern office facilities designed to support a national and international franchise network. The focus is on operational efficiency and providing resources to franchisees.

Work Culture:

A collaborative and results-oriented environment, centered on supporting franchisees, fostering brand growth, and maintaining high standards of customer service across its network. Emphasizes innovation in logistics and business support services.

HQ Significance:

The central hub for one of North America's largest multi-carrier retail shipping and business services franchisors. It's pivotal for the strategic direction, technological advancement, and operational support of hundreds of franchised locations under various brands.

Values Reflected in HQ: Professionalism, entrepreneurial support (via franchising), customer focus, operational excellence, and integrity in business practices.

Location:

The Packaging Store brand originated in the US. Its parent company, Annex Brands, Inc., operates primarily in North America (USA and Canada) through its various franchise networks. The Pak Mail brand, part of the Annex Brands family and which integrated The Packaging Store, has an international presence with locations in countries such as Mexico and Japan. Corporate support functions for all these franchises, including marketing, operations, and technology, are primarily centralized in the US headquarters, ensuring consistent brand standards and service quality across all locations.

Street Address:

7580 Metropolitan Dr

City:

San Diego

State/Province:

CA

Country:

USA

Where Else Does The Packaging Store Operate Around the World?

Denver, CO/USA

Address: 100 Kalamath St, Denver, CO 80223 (Example Handle With Care Packaging Store location)

Serves the Denver metropolitan area with specialized packaging for fragile, large, awkward, and valuable items, along with domestic and international shipping options through multiple carriers.

Austin, TX/USA

Address: 13359 N Hwy 183 Ste 406, Austin, TX 78750 (Example Pak Mail location, part of the same brand family)

Caters to the diverse shipping and business service needs of the Austin community, including individuals, small to medium-sized businesses, and e-commerce operators.

Toronto, ON/Canada

Address: 1600 Aimco Blvd Unit 7, Mississauga, ON L4W 1V1, Canada (Example Pak Mail Canada location)

Provides logistical support and shipping services to businesses and residents in the Greater Toronto Area, facilitating cross-border and international trade.

Buying Intent Signals for The Packaging Store

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading The Packaging Store? Meet the Executive Team

As of April 2025, The Packaging Store' leadership includes:

Patrick F. Edd - President & CEO
Jack Lentz - Executive Vice President
Sean Hilly - Chief Financial Officer
Ryan Farris - Chief Technology & Information Officer
Michelle Dunn - Vice President, Marketing
Alex Camelio - Vice President, Handle With Care Packaging Store & Navis Pack & Ship Brands

Who's Investing in The Packaging Store?

The Packaging Store has been backed by several prominent investors over the years, including:

Privately Held

What Leadership Changes Has The Packaging Store Seen Recently?

Hire1
Exits0

Annex Brands, Inc. occasionally announces significant executive changes. Information on all movements within privately held companies is not always broadly publicized.

New Appointments:

TanaSue Carpenter, TanaSue Carpenter was appointed Vice President of Resale Product & Service Sales & Operations at Annex Brands.

What Technology (Tech Stack) Is Used byThe Packaging Store?

Discover the tools The Packaging Store uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The Packaging Store Email Formats and Examples

Email formats for Annex Brands, Inc., the parent company of The Packaging Store brand family (now largely Handle With Care Packaging Store and Pak Mail), likely follow common corporate structures such as [first_initial][last]@annexbrands.com. For specific inquiries, using contact forms on their official websites (annexbrands.com, pakmail.com, handlewithcarepackagingstore.com) is recommended for reaching the appropriate department or individual.

[first_initial][last]@annexbrands.com

Format

jdoe@annexbrands.com

Example

75%

Success rate

What's the Latest News About The Packaging Store?

Franchise Dictionary Magazine • September 20, 2023

Annex Brands Names TanaSue Carpenter Vice President of Resale Product & Service Sales & Operations

Annex Brands, Inc. announced the appointment of TanaSue Carpenter as its new Vice President of Resale Product & Service Sales & Operations, strengthening its leadership team....more

PakMail.com News • May 15, 2023

Pak Mail (Part of The Packaging Store Brand Family) Recognized as a Top Franchise for Veterans by Entrepreneur Magazine

Pak Mail, a prominent brand within the Annex Brands family (which includes the legacy of The Packaging Store), was recognized by Entrepreneur Magazine as a Top Franchise for Veterans in 2023, highlighting its commitment to supporting veteran franchisees....more

GlobeNewswire (Annex Brands Press Release) • October 26, 2023

Annex Brands (Parent of The Packaging Store Brand) Recognized Once Again in Franchise Times Top 400

Annex Brands, Inc. announced its inclusion in the Franchise Times Top 400 list for 2023, marking another year of recognition as one of the largest franchise systems in the U.S. based on global systemwide sales....more

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