What Does Compass Do?

Total employees3699
HeadquartersNew York
Founded2012

Compass, Inc. is an American real estate technology brokerage that provides an end-to-end platform for real estate agents and their clients. Founded in 2012 by Robert Reffkin and Ori Allon, Compass aims to simplify the real estate process through a combination of proprietary technology, data analytics, and comprehensive support services for agents. The company operates in numerous major metropolitan markets across the United States, offering services for buying, selling, and renting residential properties. Compass went public in April 2021 (NYSE: COMP) and is known for its significant investment in technology to empower agents and enhance the client experience in the real estate journey.

Where Is Compass's Headquarters?

Compass officeCompass officeCompass officeCompass office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central command for corporate strategy, technology and product development, marketing, finance, legal, and executive leadership, guiding the company's national operations and platform innovation.

Notable Features:

The headquarters boasts a modern office design in a historic Manhattan building, fostering collaboration and innovation. It likely includes open-plan workspaces, technologically advanced meeting rooms, and amenities typical of leading tech companies.

Work Culture:

Compass's work culture is often described as entrepreneurial, fast-paced, and innovative. It emphasizes empowering real estate agents through technology and support, fostering collaboration between tech teams and real estate professionals.

HQ Significance:

The New York City headquarters symbolizes Compass's ambition to merge technology with traditional real estate brokerage. Its location in a global financial and tech center underscores its scale and influence in the U.S. real estate market.

Values Reflected in HQ: The headquarters likely reflects company values such as innovation (through its tech infrastructure and collaborative spaces), ambition (prominent NYC location), and agent-centricity (design supporting agent tools and corporate functions).

Location:

Compass's primary physical office operations and brokerage services are concentrated within the United States, where it has a significant presence in major metropolitan areas and luxury markets. While its technology platform and agent network can facilitate transactions involving international clients or properties, Compass does not currently maintain a widespread international network of brokerage offices under its brand in the same manner as its U.S. operations. Its 'global' reach is primarily through U.S.-based agents working with international clientele or through referral networks.

Street Address:

90 Fifth Avenue

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Compass Operate Around the World?

San Francisco, California, USA

Address: 2100 Union St, San Francisco, CA 94123 (Representative office, multiple locations exist)

To provide localized support, advanced tools, and market intelligence for Compass agents in Northern California, enabling them to serve clients effectively in a high-value, dynamic real estate environment.

Chicago, Illinois, USA

Address: 900 N Michigan Ave, Ste 1700, Chicago, IL 60611 (Representative office, multiple locations exist)

To expand Compass's market share in the Midwest by providing strong local agent support, marketing resources, and technology access tailored to the Chicago metropolitan area and surrounding regions.

Miami Beach, Florida, USA

Address: 2301 Collins Ave, Ste GL-01, Miami Beach, FL 33139 (Representative office, multiple locations exist)

To solidify Compass's presence in Florida's robust real estate market, offering specialized services for luxury and waterfront properties, and serving as a key touchpoint for Latin American and European buyers and investors.

Boston, Massachusetts, USA

Address: 126 Newbury St, Boston, MA 02116 (Representative office, multiple locations exist)

To empower Compass agents in the Greater Boston area with cutting-edge technology and local market insights, enhancing their ability to navigate the complexities of the New England property landscape.

Buying Intent Signals for Compass

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Compass? Meet the Executive Team

As of April 2025, Compass' leadership includes:

Robert Reffkin - Founder, Chairman & Chief Executive Officer
Kalani Reelitz - Chief Financial Officer
Greg Hart - Chief Operating Officer
Kendra Shimmell - Chief Technology Officer
Rory Golod - President, Growth & Communications
Timothea (Thea) Pick - Chief People Officer
Iris Z. Chan - General Counsel & Corporate Secretary
Michael J. Sneed - SVP, Controller and Chief Accounting Officer

Who's Investing in Compass?

Compass has been backed by several prominent investors over the years, including:

SoftBank Vision Fund
Fidelity Management & Research Company
IVP (Institutional Venture Partners)
Wellington Management
The Vanguard Group
BlackRock
Dragoneer Investment Group
Canada Pension Plan Investment Board (CPPIB)

What Leadership Changes Has Compass Seen Recently?

Hire4
Exits2

Over the past year (mid-2023 to mid-2024), Compass has actively strengthened its leadership team with several key C-suite appointments, including a new Chief Operating Officer, General Counsel, Chief Technology Officer, and Chief Accounting Officer. These changes reflect the company's focus on operational efficiency, technological advancement, and robust governance. Notable departures included the former CTO and CAO.

Departures

Joseph Sirosh, Joseph Sirosh departed from his role as Chief Technology Officer after leading technology initiatives.
Scott Wahlers, Scott Wahlers resigned from his position as Chief Accounting Officer.

New Appointments:

Greg Hart, Greg Hart was appointed as the new Chief Operating Officer to oversee Compass's operations.
Iris Z. Chan, Iris Z. Chan was appointed as the new General Counsel & Corporate Secretary.
Kendra Shimmell, Kendra Shimmell was appointed as the new Chief Technology Officer, promoted from within the company.
Michael J. Sneed, Michael J. Sneed was appointed as the new Chief Accounting Officer.

What Technology (Tech Stack) Is Used byCompass?

Discover the tools Compass uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Compass Email Formats and Examples

Compass generally utilizes a standardized email format for its corporate employees, which is primarily based on the employee's name. The most commonly observed and effective format is [first name].[last name]@compass.com. While variations might exist for specific departments or roles, this structure is predominant for external communications.

firstname.lastname@compass.com

Format

robert.reffkin@compass.com

Example

90%

Success rate

What's the Latest News About Compass?

Inman NewsMay 8, 2024

Compass Q1 revenue down 3% as losses continue to shrink

Compass reported $1.05 billion in revenue for Q1 2024, a 3% decrease year-over-year, while its net loss narrowed to $106.6 million from $150.1 million in Q1 2023. The company highlighted growth in its agent base and market share gains despite challenging housing market conditions....more

Business Wire (Compass Press Release)March 14, 2024

Compass Launches “Performance Tracker”: A First-of-its-Kind Tool for Agents to Understand Their Business At-A-Glance

Compass announced the launch of 'Performance Tracker,' a new tool integrated into its technology platform. It provides agents with real-time insights into their business metrics, goals, and comparative performance, aiming to enhance productivity and business management....more

HousingWireFebruary 29, 2024

Compass names Kendra Shimmell as new CTO

Compass appointed Kendra Shimmell as its new Chief Technology Officer. Shimmell, who previously served as the company's Head of Product and Engineering, succeeded Joseph Sirosh. This move signals a continued focus on leveraging technology for agent success....more

Compass Investor Relations / SEC FilingFebruary 28, 2024

Compass Reports Fourth Quarter and Full Year 2023 Results

Compass announced its financial results for Q4 and full-year 2023, reporting $4.9 billion in revenue for the full year. The company emphasized progress towards profitability and continued market share expansion, along with a 4% increase in average principal agent count year-over-year....more

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