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The Coffee House is a prominent coffee shop chain in Vietnam, founded in 2014. Known for its modern and comfortable spaces, quality coffee, diverse beverage menu, and strong focus on customer experience, the company aims to 'Deliver Happiness' (Giao Hạnh Phúc). It has rapidly expanded across Vietnam, becoming a favorite destination for young people and professionals alike, offering a consistent brand experience and leveraging technology for ordering and customer engagement.
Serves as the central hub for strategic planning, operations management, brand marketing, product development, human resources, and administrative functions for The Coffee House's extensive network of coffee shops across Vietnam.
Located in Empire Tower, a modern office building in Ho Chi Minh City's central business district (District 1), offering a professional and accessible environment for its corporate team.
The work culture at The Coffee House headquarters is likely dynamic, fast-paced, and customer-centric, reflecting the brand's youthful and innovative spirit. There is an emphasis on teamwork, continuous improvement, and embodying the core mission of 'Delivering Happiness'.
The headquarters is crucial for coordinating operations across hundreds of outlets, driving growth strategy, maintaining brand consistency, innovating on products and services, and managing the company's expansion in a competitive market.
The Coffee House's operations are primarily concentrated in Vietnam, where it has established a significant national footprint with stores in numerous cities and provinces. While its main focus has been domestic growth, its strong brand and operational capabilities provide a foundation for potential future international expansion in the Southeast Asian region or beyond.
Floor 7, Empire Tower, 26-28 Ham Nghi Street
Ho Chi Minh City
Ho Chi Minh City
Vietnam
Address: Numerous retail stores and potentially regional operational support centers across major cities and provinces in Vietnam.
To provide widespread access to The Coffee House experience for customers across Vietnam, manage local store operations effectively, ensure consistent quality and service, and adapt to regional customer preferences.
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As of April 2025, The Coffee House' leadership includes:
The Coffee House has been backed by several prominent investors over the years, including:
The Coffee House experienced a significant leadership transition in early 2023 with the appointment of a new Chief Executive Officer, aiming to steer the company's next phase of growth and market strategy.
Discover the tools The Coffee House uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The Coffee House likely utilizes common professional email formats for its corporate communications. Based on their official contact email (hi@thecoffeehouse.vn), the domain used is @thecoffeehouse.vn.
[first].[last]@thecoffeehouse.vn or [firstinitial][lastname]@thecoffeehouse.vn
Format
nguyen.vankha@thecoffeehouse.vn
Example
80%
Success rate
Vietcetera International • February 15, 2023
The Coffee House announced Ngo Nguyen Kha as its new Chief Executive Officer. With a background including roles at Tiki, Kha is set to lead the coffee chain into its next stage of development in Vietnam's competitive beverage market....more
Vietnam Investment Review (VIR) • June 28, 2023
Under new CEO Ngo Nguyen Kha, The Coffee House is implementing strategies to enhance customer experience and optimize operations. The company aims to reinforce its market position and pursue sustainable growth within Vietnam's vibrant food and beverage sector....more
TechNode Global • December 5, 2022
Nguyen Hai Ninh, Founder of The Coffee House, shared his experiences and insights on entrepreneurship and the journey of building one of Vietnam's most recognized coffee chains, emphasizing customer understanding and brand building....more
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