The Co-operative Bank plc is a commercial bank in the United Kingdom, providing a comprehensive range of financial products and services to retail and SME (Small and Medium-sized Enterprise) customers. Renowned for its customer-led Ethical Policy, established in 1992, the bank distinguishes itself by committing to values such as human rights, environmental sustainability, and social enterprise, and by not providing banking services to businesses that conflict with these principles. It aims to be the UK's leading ethical bank.
Serves as the central hub for strategic leadership, corporate governance, financial management, risk oversight, technology operations, and the development and implementation of the bank's ethical policies.
Platform is a modern, BREEAM Excellent rated office development situated in the NOMA innovation district, a significant urban regeneration area in Manchester. The bank's location reflects its historical roots and commitment to the city.
The Co-operative Bank fosters an ethical, inclusive, and customer-centric work culture, underpinned by its co-operative values. Emphasis is placed on collaboration, responsible banking practices, and making a positive impact on communities.
The Manchester headquarters symbolizes the bank's enduring connection to its co-operative heritage, its stature as a key ethical financial institution in the UK, and its investment in modern, sustainable operational infrastructure.
The Co-operative Bank operates primarily within the United Kingdom, serving UK-based personal and business customers. Its international activities are generally limited to facilitating international transactions for its domestic customer base (e.g., currency exchange, international payments) rather than maintaining a physical branch or office network abroad.
Platform, New Century Place
Manchester
Greater Manchester
United Kingdom
Address: Nationwide Branch Network and Operational Support Centres
To provide accessible banking services to customers across the UK and manage essential operational support functions efficiently.
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As of April 2025, The Co-operative Bank' leadership includes:
The Co-operative Bank has been backed by several prominent investors over the years, including:
Over the past year, The Co-operative Bank has focused on strengthening its executive leadership, notably with key appointments including a new Chief Customer Officer and the permanent appointment of its Chief Financial Officer. These changes aim to bolster customer strategy and financial stewardship.
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The Co-operative Bank typically utilizes a standard corporate email format for its employees. The most common structure is the employee's first name followed by a period, then their last name, and finally the '@co-operativebank.co.uk' domain.
firstname.lastname@co-operativebank.co.uk
Format
jane.doe@co-operativebank.co.uk
Example
75%
Success rate
Reuters • April 19, 2024
Coventry Building Society and The Co-operative Bank have agreed to non-binding terms for a potential merger. This move aims to create a larger, combined financial institution with a significant customer base and a continued ethical focus, pending final agreements and regulatory approvals....more
The Co-operative Bank / Business Live • March 7, 2024
The Co-operative Bank announced its full-year results for 2023, reporting a statutory profit before tax of £71.4 million. The bank highlighted its continued commitment to its ethical values and customer service amidst ongoing strategic developments, including merger talks....more
The Co-operative Bank • November 1, 2023
The Co-operative Bank introduced a new incentive for customers switching their current accounts, offering a cash bonus. This initiative is part of its strategy to attract new customers by highlighting its ethical banking proposition and competitive products....more
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