What Does The Body Shop Do?

Total employees8710
HeadquartersLondon
Founded1976

The Body Shop International Limited, trading as The Body Shop, is a British cosmetics, skin care, and perfume company founded in 1976 by Dame Anita Roddick. Renowned for its strong ethical stance, pioneering cruelty-free products, promoting fair trade through its Community Fair Trade program, and environmental activism, the company offers a wide range of naturally-inspired products. It was acquired by L'Oréal in 2006, then by Brazilian cosmetics group Natura &Co in 2017. In late 2023, private equity firm Aurelius Group acquired The Body Shop. As of early 2024, The Body Shop has entered administration in the UK and several other key markets, leading to significant restructuring, store closures, and operational changes globally.

Where Is The Body Shop's Headquarters?

The Body Shop officeThe Body Shop officeThe Body Shop officeThe Body Shop office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for global strategy, brand management, marketing direction, and corporate administrative functions prior to recent restructuring.

Notable Features:

Modern office facilities typical of a central London location, designed to support a global brand. The historical Littlehampton 'Watersmead' campus was known for its green spaces and embodiment of the brand's values.

Work Culture:

Historically characterized by a strong emphasis on ethical values, activism, and employee empowerment. Recent ownership changes and financial difficulties are likely impacting the culture significantly.

HQ Significance:

The London headquarters has been central to coordinating The Body Shop's international operations and brand identity, though its role is evolving rapidly with ongoing restructuring.

Values Reflected in HQ: Historically, the company's physical spaces aimed to reflect its commitment to nature, community, and ethical practices. Modern corporate offices aim for efficiency and brand representation.

Location:

Historically, The Body Shop operated in over 70 countries with thousands of retail outlets (both company-owned and franchised), supported by regional offices and distribution networks. These operations managed retail, e-commerce, marketing, supply chain, and franchisee relations. Since early 2024, due to administration and restructuring under Aurelius, its global footprint is significantly contracting. Many international market operations (e.g., US, Canada, parts of Europe) are being closed, sold, or heavily downsized.

Street Address:

1 London Bridge Street (Representational for London HQ area, specific office may vary within a larger building)

City:

London

State/Province:

England

Country:

United Kingdom

Where Else Does The Body Shop Operate Around the World?

Wakefield, West Yorkshire, UK

Address: Headway, Calder Vale Road, Wakefield, WF1 5PF, UK

Key logistics and customer service point for one of the brand's largest historical markets.

Singapore, Singapore

Address: Central Business District, Singapore (General location for APAC regional office)

Coordinated brand presence and growth across diverse Asian markets; future role uncertain.

Toronto, Ontario, Canada

Address: N/A (Canadian operations filed for CCAA protection)

Oversaw Canadian market presence; currently undergoing restructuring.

Buying Intent Signals for The Body Shop

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading The Body Shop? Meet the Executive Team

As of April 2025, The Body Shop' leadership includes:

Ian Bickley - CEO (Appointed by Aurelius in late 2023; role and global team structure significantly impacted by ongoing administration and restructuring)
Tony Wright - Joint Administrator (FRP Advisory - for UK operations)
Geoff Rowley - Joint Administrator (FRP Advisory - for UK operations)
Alastair Massey - Joint Administrator (FRP Advisory - for UK operations)

Who's Investing in The Body Shop?

The Body Shop has been backed by several prominent investors over the years, including:

Aurelius Group (Current majority owner, acquired late 2023)
Natura &Co (Previous owner, 2017-2023)
L'Oréal (Owner, 2006-2017)

What Leadership Changes Has The Body Shop Seen Recently?

Hire1
Exits1

The past 12-18 months have been tumultuous for The Body Shop's leadership. Key changes include the exit of the former CEO upon acquisition by Aurelius, the appointment of a new CEO, and subsequently, the appointment of administrators in the UK and leadership changes across various international markets due to widespread restructuring.

Departures

David Boynton, Departed as CEO following the acquisition by Aurelius Group.

New Appointments:

Ian Bickley, Appointed as new CEO under Aurelius Group ownership.
Tony Wright, Geoff Rowley, Alastair Massey, Appointed from FRP Advisory to oversee the administration process of The Body Shop's UK arm.

What Technology (Tech Stack) Is Used byThe Body Shop?

Discover the tools The Body Shop uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

The Body Shop Email Formats and Examples

The Body Shop, like many global companies, typically utilizes standardized email formats for its corporate employees. The most common structures often involve combinations of the employee's first and last names. For example, [first].[last]@thebodyshop.com or [first_initial][last_name]@thebodyshop.com are plausible formats.

[first].[last]@thebodyshop.com

Format

jane.doe@thebodyshop.com

Example

70%

Success rate

What's the Latest News About The Body Shop?

Reuters • March 9, 2024

The Body Shop news title: The Body Shop to shut US operations, files for bankruptcy in Canada

The Body Shop announced it would shut down its U.S. operations and file for bankruptcy in Canada, days after its British arm entered administration. The company stated its US subsidiary ceased operations on March 1, and The Body Shop Canada filed for creditor protection....more

BBC News • February 13, 2024

The Body Shop news title: The Body Shop: Hundreds of jobs at risk as chain collapses

The Body Shop's UK business has fallen into administration, a form of creditor protection, putting over 2,000 jobs at risk. FRP Advisory was appointed as administrators to handle the process and explore options for the retailer....more

The Guardian • November 14, 2023

The Body Shop news title: Natura &Co sells The Body Shop to Aurelius for £207m

Brazilian cosmetics group Natura &Co agreed to sell The Body Shop to the private equity firm Aurelius Group for £207m. This marked another change in ownership for the ethical beauty chain founded by Anita Roddick....more

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