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The Body Shop International Limited, trading as The Body Shop, is a British cosmetics, skin care, and perfume company founded in 1976 by Dame Anita Roddick. Renowned for its strong ethical stance, pioneering cruelty-free products, promoting fair trade through its Community Fair Trade program, and environmental activism, the company offers a wide range of naturally-inspired products. It was acquired by L'Oréal in 2006, then by Brazilian cosmetics group Natura &Co in 2017. In late 2023, private equity firm Aurelius Group acquired The Body Shop. As of early 2024, The Body Shop has entered administration in the UK and several other key markets, leading to significant restructuring, store closures, and operational changes globally.
Serves as the central hub for global strategy, brand management, marketing direction, and corporate administrative functions prior to recent restructuring.
Modern office facilities typical of a central London location, designed to support a global brand. The historical Littlehampton 'Watersmead' campus was known for its green spaces and embodiment of the brand's values.
Historically characterized by a strong emphasis on ethical values, activism, and employee empowerment. Recent ownership changes and financial difficulties are likely impacting the culture significantly.
The London headquarters has been central to coordinating The Body Shop's international operations and brand identity, though its role is evolving rapidly with ongoing restructuring.
Historically, The Body Shop operated in over 70 countries with thousands of retail outlets (both company-owned and franchised), supported by regional offices and distribution networks. These operations managed retail, e-commerce, marketing, supply chain, and franchisee relations. Since early 2024, due to administration and restructuring under Aurelius, its global footprint is significantly contracting. Many international market operations (e.g., US, Canada, parts of Europe) are being closed, sold, or heavily downsized.
1 London Bridge Street (Representational for London HQ area, specific office may vary within a larger building)
London
England
United Kingdom
Address: Headway, Calder Vale Road, Wakefield, WF1 5PF, UK
Key logistics and customer service point for one of the brand's largest historical markets.
Address: Central Business District, Singapore (General location for APAC regional office)
Coordinated brand presence and growth across diverse Asian markets; future role uncertain.
Address: N/A (Canadian operations filed for CCAA protection)
Oversaw Canadian market presence; currently undergoing restructuring.
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As of April 2025, The Body Shop' leadership includes:
The Body Shop has been backed by several prominent investors over the years, including:
The past 12-18 months have been tumultuous for The Body Shop's leadership. Key changes include the exit of the former CEO upon acquisition by Aurelius, the appointment of a new CEO, and subsequently, the appointment of administrators in the UK and leadership changes across various international markets due to widespread restructuring.
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The Body Shop, like many global companies, typically utilizes standardized email formats for its corporate employees. The most common structures often involve combinations of the employee's first and last names. For example, [first].[last]@thebodyshop.com or [first_initial][last_name]@thebodyshop.com are plausible formats.
[first].[last]@thebodyshop.com
Format
jane.doe@thebodyshop.com
Example
70%
Success rate
Reuters • March 9, 2024
The Body Shop announced it would shut down its U.S. operations and file for bankruptcy in Canada, days after its British arm entered administration. The company stated its US subsidiary ceased operations on March 1, and The Body Shop Canada filed for creditor protection....more
BBC News • February 13, 2024
The Body Shop's UK business has fallen into administration, a form of creditor protection, putting over 2,000 jobs at risk. FRP Advisory was appointed as administrators to handle the process and explore options for the retailer....more
The Guardian • November 14, 2023
Brazilian cosmetics group Natura &Co agreed to sell The Body Shop to the private equity firm Aurelius Group for £207m. This marked another change in ownership for the ethical beauty chain founded by Anita Roddick....more
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