HQ Function

Serves as the central hub for administrative, operational management, strategic planning, customer services leadership, and corporate functions.

Notable Features:

A modern office complex part of a business park, designed for efficiency and collaboration. Its location in Reading places it centrally within its operational area.

Work Culture:

A professional environment focused on essential public service delivery, engineering excellence, and customer support, with an increasing emphasis on environmental sustainability and regulatory compliance. Health and safety are paramount in its operations-driven culture.

HQ Significance:

The Reading HQ is central to coordinating the UK's largest water and wastewater operations, managing critical infrastructure, strategic decision-making, and engaging with regulators, government, and stakeholders.

Values Reflected in HQ: The headquarters aims to reflect professionalism and a commitment to serving its large customer base. Modern facilities often incorporate elements of efficiency, though the company's broader values regarding environmental stewardship and customer service are currently under intense public and regulatory focus.

Location:

Thames Water Utilities Limited's operations are exclusively focused on providing water and wastewater services to London and the Thames Valley region within the United Kingdom. It does not have international operational branches for water utility services. The company is owned by a consortium of international pension funds and sovereign wealth funds, reflecting global investment in UK infrastructure rather than direct global service operations by Thames Water itself.

Street Address:

Clearwater Court, Vastern Road

City:

Reading

State/Province:

Berkshire

Country:

United Kingdom