HQ Function

Serves as the central administrative and operational hub for Thames Water, housing key departments such as executive leadership, strategic planning, finance, customer services management, and corporate affairs.

Notable Features:

Clearwater Court is a modern office complex located near Reading railway station, designed to consolidate various functions of the company. It likely features contemporary office amenities and infrastructure to support a large workforce.

Work Culture:

The work culture at Thames Water's HQ is generally professional, focused on delivering essential public services. There's an emphasis on operational efficiency, customer service, and increasingly, environmental responsibility and regulatory compliance, though it has faced public scrutiny and employee morale challenges.

HQ Significance:

The Reading HQ is critical for coordinating the vast operations of the UK's largest water utility, managing complex infrastructure, stakeholder relations, and responding to regulatory and environmental pressures.

Values Reflected in HQ: The HQ aims to reflect efficiency, collaboration, and a commitment to service, although the company's broader public image regarding its values is currently under significant pressure.

Location:

Thames Water's operations are exclusively focused on the United Kingdom, specifically within its designated service area in London and the Thames Valley. It does not have an international operational presence. Any international engagement would typically be through consultancy, knowledge sharing with other utilities, or through its international investors.

Street Address:

Clearwater Court, Vastern Road

City:

Reading

State/Province:

Berkshire

Country:

United Kingdom