What Does Thalys International Do?

Total employees2800
HeadquartersBrussels
Founded1995

Thalys International was a European high-speed train operator renowned for connecting Paris, Brussels, Amsterdam, and Cologne, along with other destinations in France, Belgium, the Netherlands, and Germany. Known for its distinctive red trains and commitment to customer service, Thalys facilitated seamless international travel for business and leisure passengers. In May 2022, Thalys merged with Eurostar to form the Eurostar Group. This strategic combination aims to create a unified European high-speed rail champion, offering an expanded network and enhanced travel experience. The Thalys brand is progressively being integrated under the Eurostar banner, with all services eventually operating under the Eurostar name.

Where Is Thalys International's Headquarters?

Thalys International officeThalys International officeThalys International officeThalys International office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central administrative and strategic command center for the combined Eurostar Group operations, including services previously run by Thalys. It oversees network planning, commercial strategy, customer experience, and corporate functions.

Notable Features:

Strategically located near Brussels-Midi/Zuid station, a major international railway hub and a key stop for Eurostar and former Thalys services. This proximity facilitates operational coordination and accessibility.

Work Culture:

A multicultural and dynamic environment, reflecting the merger of two major international rail operators. Focus is on collaboration, innovation in sustainable travel, customer satisfaction, and pan-European operational excellence.

HQ Significance:

The Brussels HQ symbolizes the unification of Thalys and Eurostar, anchoring the new group in the heart of Europe. It's pivotal for managing expanded services and realizing the vision of a leading European high-speed rail network.

Values Reflected in HQ: The HQ reflects values of European connectivity, sustainability, customer focus, efficiency, and forward-thinking in shaping the future of international rail travel.

Location:

Eurostar Group's primary operational presence is concentrated in Western Europe, specifically connecting the United Kingdom, France, Belgium, the Netherlands, and Germany. Globally, its functions include international sales channels through travel agencies and online platforms, global customer support accessible from various countries, IT infrastructure management with a global reach, and strategic partnerships that may extend beyond its core operational countries. Marketing and brand presence are also global, targeting international travelers.

Street Address:

Place Marcel Broodthaers 4

City:

Brussels

State/Province:

Brussels-Capital Region

Country:

Belgium

Where Else Does Thalys International Operate Around the World?

London, United Kingdom

Address: St Pancras International Station, Pancras Road, London, N1C 4QP, UK (administrative offices likely within or near the station)

Serves the critical UK market, liaising with UK rail infrastructure (HS1, Network Rail) and regulatory bodies. Key for managing passenger flow and services originating or terminating in London.

Paris, France

Address: Administrative offices likely near Gare du Nord, Paris, France (main Parisian terminal for Eurostar and former Thalys services)

Manages one of the largest markets for Eurostar Group, overseeing operations, sales, and marketing strategies tailored to French-speaking customers and connections within the French rail network.

Lille, France

Address: Offices near Lille Europe station, Lille, France

Supports operations and customer service for a significant transit point and destination in Northern France, connecting various routes.

Buying Intent Signals for Thalys International

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Thalys International? Meet the Executive Team

As of April 2025, Thalys International' leadership includes:

Gwendoline Cazenave - Chief Executive Officer, Eurostar Group
Laurent Bellan - Chief Technology & Process Optimisation Officer
Francois Le Doze - Chief Commercial Officer
Matthieu Quyollet - Chief Strategy & Integration Officer
Nele MVOUMBI - Chief People Officer

Who's Investing in Thalys International?

Thalys International has been backed by several prominent investors over the years, including:

SNCF Voyageurs (French national railway company) - 55.75%
CDPQ (Caisse de dépôt et placement du Québec) - 19.31%
SNCB (Belgian national railway company) - 18.5%
Funds managed by Federated Hermes Infrastructure - 6.44%

What Leadership Changes Has Thalys International Seen Recently?

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Exits0

The most significant recent executive changes for the entity encompassing Thalys were related to the formation of Eurostar Group and the appointment of its new leadership team. Gwendoline Cazenave's appointment as CEO of the merged group in late 2022 was a key event. Since then, the focus has been on integration and strategic execution, with fewer high-profile executive changes in the immediate past 12 months.

What Technology (Tech Stack) Is Used byThalys International?

Discover the tools Thalys International uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Thalys International Email Formats and Examples

For Eurostar Group, common corporate email formats likely include firstname.lastname@eurostar.com or an initial followed by the lastname, such as flastname@eurostar.com. These are standard in large international organizations.

firstname.lastname@eurostar.com or [first_initial][lastname]@eurostar.com

Format

jane.doe@eurostar.com or jdoe@eurostar.com

Example

80%

Success rate

What's the Latest News About Thalys International?

Eurostar Group Press ReleaseFebruary 29, 2024

Eurostar reports strong growth in 2023: 18.6 million passengers and €2 billion in revenue

Eurostar announced it carried 18.6 million passengers in 2023, a 22% increase from 2022. The company generated €2 billion in revenue, showcasing strong performance and growth post-merger and pandemic recovery....more

Eurostar Group Press ReleaseJanuary 24, 2023

Eurostar Group unveils new brand to inspire more people to travel by train

Eurostar Group, the company established by the coming together of Eurostar and Thalys, revealed its new brand. The new business has chosen the name Eurostar for all of its services, with a new logo, and visual identity, aiming to carry 30 million passengers a year by 2030....more

Various news outlets (e.g., International Railway Journal)May 1, 2022

Eurostar and Thalys complete merger

The merger of Eurostar and Thalys under the holding company Eurostar Group was officially completed. This created the largest international high-speed rail operator in Western Europe, with SNCF holding a majority stake....more

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