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The Texas Department of Family and Protective Services (DFPS) is a state agency committed to protecting vulnerable populations in Texas, including children, the elderly, and adults with disabilities. DFPS strives to prevent abuse, neglect, and exploitation through a comprehensive suite of programs and services such as Child Protective Services (CPS), Adult Protective Services (APS), Child Care Regulation (CCR), and Statewide Intake. The agency's core mission is to foster safe and healthy families and shield individuals from harm by engaging communities and empowering families. DFPS investigates reports of abuse and neglect, delivers services to families in crisis, facilitates foster care and adoption for children, and regulates child care facilities across the state.
The headquarters hosts central administration, executive leadership, policy development, statewide program oversight, and essential support services for all DFPS divisions and its network of regional offices.
The headquarters is housed within a standard state government office building, part of a larger complex of state agency facilities in Austin, designed for administrative functions with an emphasis on accessibility and security given the sensitive nature of its work.
The work culture at DFPS headquarters is profoundly mission-driven, centered on public service and the well-being of vulnerable Texans. It involves extensive collaboration across diverse departments, strict adherence to state regulations and policies, and a dedicated approach to tackling complex social issues. The environment can be demanding due to the critical and often urgent nature of the services provided.
The Austin headquarters serves as the vital nerve center for all DFPS operations throughout Texas. It ensures the consistent application of protective policies, efficient resource allocation, and coordinated efforts to safeguard children, the elderly, and individuals with disabilities across the state.
The Texas Department of Family and Protective Services (DFPS) operates exclusively within the geographical boundaries of the state of Texas, United States. It does not maintain a global or international presence. All its functions, including child protection, adult protection, family support services, and child care regulation, are singularly focused on serving the residents of Texas. This is achieved through an extensive network of regional and local offices strategically located across the state to ensure accessibility and responsiveness to community needs.
701 W 51st St
Austin
Texas
United States
Address: 2525 Murworth Dr, Houston, TX 77054 (Serves as a major hub for Harris County CPS, co-located with other Health & Human Services)
To provide direct, localized access to the full spectrum of DFPS services for residents of its designated counties, ensuring timely intervention, support, and protective services for vulnerable children and adults, tailored to the unique demographic needs and challenges of the Gulf Coast region.
Address: 9400 N Central Expy, Suite 200, Dallas, TX 75231 (Regional Office for DFPS services)
To effectively address the specific social service needs of the populous North Texas region by providing localized support, comprehensive investigation, and timely intervention services to protect vulnerable individuals and support families within its extensive jurisdiction.
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As of April 2025, Texas Department of Family and Protective Services' leadership includes:
Texas Department of Family and Protective Services has been backed by several prominent investors over the years, including:
Over the past 12 months, the Texas Department of Family and Protective Services has experienced notable leadership transitions, including the appointment of a new Commissioner and a new Chief Financial Officer. These changes aim to strengthen the agency's capacity to serve and protect vulnerable Texans.
Discover the tools Texas Department of Family and Protective Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Email addresses at the Texas Department of Family and Protective Services (DFPS) generally adhere to a standardized format common across Texas state government agencies. This format typically combines the employee's first and last name, followed by the official domain @dfps.texas.gov.
firstname.lastname@dfps.texas.gov
Format
jane.doe@dfps.texas.gov
Example
85%
Success rate
The Texas Tribune • April 26, 2024
The U.S. Supreme Court declined to hear a final appeal in a long-running federal lawsuit concerning Texas’ foster care system. This decision effectively allows the state to begin transitioning out of years of federal court oversight, although reforms and monitoring are expected to continue as DFPS works to improve care for children in its custody....more
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