HQ Function

The Houston headquarters serves as the central hub for all operations, including e-commerce management, customer service, marketing, warehousing, and product distribution. It also houses their large physical retail superstore.

Notable Features:

The most notable feature is the expansive retail superstore, one of the largest tennis-specific stores in the United States, offering a vast inventory, demo programs, and racquet stringing services. The facility also includes significant warehouse space to support its online operations.

Work Culture:

The work culture at Tennis Express likely combines a passion for tennis with a focus on customer satisfaction and e-commerce efficiency. Employees, particularly in retail and customer service, are often knowledgeable tennis players themselves, fostering an expert and enthusiastic environment.

HQ Significance:

The Houston HQ is crucial as it underpins both their significant online presence reaching customers worldwide and their strong local retail engagement. It's the heart of their brand and operational capabilities.

Values Reflected in HQ: The headquarters reflects values of comprehensiveness (extensive product range), expertise (knowledgeable staff), customer focus (retail experience and service), and efficiency (e-commerce logistics).

Location:

While Tennis Express is headquartered and operates its primary retail store in Houston, Texas, its e-commerce platform serves customers globally. They offer international shipping to a wide range of countries, making their extensive inventory of tennis products accessible to players around the world. Their global functions are primarily supported through their centralized Houston operations, including international sales, shipping logistics, and customer support for overseas clients.

Street Address:

10770 Westheimer Rd

City:

Houston

State/Province:

TX

Country:

USA