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TELUS Digital
What Does TELUS Digital Do?
TELUS Digital is the dedicated team within TELUS responsible for envisioning, designing, developing, and managing TELUS's digital experiences for both customers and internal team members. They leverage human-centered design principles, agile development practices, and cutting-edge technology to create intuitive, accessible, and efficient online portals, mobile applications, e-commerce platforms, and internal digital tools. Their core mission is to drive digital transformation across TELUS, simplifying interactions, enhancing user satisfaction, and delivering innovative solutions that improve the way people connect with TELUS services and the brand.
Where Is TELUS Digital's Headquarters?
HQ Function
Serves as a major centre for TELUS Digital's design, UX/UI, software engineering, product management, and agile development teams, fostering collaboration to drive digital innovation for customer-facing platforms and internal systems.
Notable Features:
LEED Platinum certified, distinctive architecture with sky gardens, cantilevered office spaces, a public plaza, advanced sustainable design elements, integrated local art, and modern collaborative workspaces.
Work Culture:
Characterized by a collaborative, agile, and innovative environment. Emphasis on continuous learning, experimentation, user-centricity, and empowering teams to create impactful digital solutions. The workspace is designed to foster creativity, open communication, and teamwork.
HQ Significance:
TELUS Garden symbolizes TELUS's commitment to sustainability, technological advancement, and community integration. For TELUS Digital, it provides a state-of-the-art, inspiring environment conducive to attracting top talent and developing leading-edge digital products and services.
Values Reflected in HQ: The headquarters reflects TELUS's core values of innovation, environmental stewardship (sustainability), community giving, and fostering a spirited team culture through its design, technology, and public spaces.
Location:
TELUS Digital's primary mandate is to enhance digital experiences for TELUS customers and team members within Canada. While its core operations are Canada-focused, it functions within the broader TELUS organization, which includes TELUS International – a company with a significant global footprint providing IT services and customer experience solutions worldwide. Innovations and best practices from TELUS Digital may inform or integrate with TELUS International's global offerings. Additionally, TELUS Digital embraces flexible work, with some team members potentially contributing remotely from various international locations to support its Canadian-centric digital initiatives.
Street Address:
510 W Georgia St
City:
Vancouver
State/Province:
British Columbia
Country:
Canada
Where Else Does TELUS Digital Operate Around the World?
Toronto, Ontario/Canada
Address: TELUS Harbour, 25 York Street, Toronto, ON M5J 2V5
Key centre for digital talent recruitment, innovation, and collaboration in Eastern Canada, driving digital projects and ensuring regional market alignment for TELUS's digital offerings.
Calgary, Alberta/Canada
Address: TELUS Sky, 685 Centre St S, Calgary, AB T2G 0B7
Strengthens TELUS's digital presence in Alberta and Western Canada, tapping into local tech talent and supporting digital transformation projects across various business units.
Montreal, Quebec/Canada
Address: Place TELUS, 630 René-Lévesque Blvd W, Montreal, QC H3B 1S6
Ensures digital products and services are tailored for the Quebec market, fostering innovation and providing a base for digital teams in the province.
Buying Intent Signals for TELUS Digital
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading TELUS Digital? Meet the Executive Team
As of April 2025, TELUS Digital' leadership includes:
Who's Investing in TELUS Digital?
TELUS Digital has been backed by several prominent investors over the years, including:
What Leadership Changes Has TELUS Digital Seen Recently?
TELUS has strategically strengthened its digital and technology leadership over the past year, highlighted by the appointment of Hala Audi as Chief Digital and Technology Officer. This move underscores the company's ongoing commitment to digital transformation and innovation. No other major high-profile departures directly from the core 'TELUS Digital' executive team have been publicly announced in this period.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byTELUS Digital?
Discover the tools TELUS Digital uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
TELUS Digital Email Formats and Examples
TELUS (and by extension, TELUS Digital) commonly uses a standard corporate email format based on employee names. The most prevalent structure is `firstname.lastname@telus.com`. Variations such as `firstinitial.lastname@telus.com` might also exist but are less common.
firstname.lastname@telus.com, f.lastname@telus.com
Format
jane.doe@telus.com
Example
85%
Success rate
What's the Latest News About TELUS Digital?
TELUS Newsroom • May 9, 2024
TELUS reports strong Q1 2024 results, highlighting growth in technology solutions and customer experience initiatives
TELUS announced its first-quarter 2024 financial and operational results, noting robust customer growth across its portfolio. The report emphasized progress in technology solutions and digital customer experiences, key areas where TELUS Digital contributes significantly....more
TELUS Newsroom • February 8, 2024
TELUS Digital involved in launch of Stream+, a new bundled streaming service by TELUS
TELUS introduced Stream+, a new offering that bundles popular streaming services for its customers. This initiative showcases TELUS's focus on enhancing digital entertainment options, with TELUS Digital teams likely involved in platform integration, user interface design, and overall digital experience....more
TELUS Newsroom • October 19, 2023
TELUS recognized for management and innovation, areas supported by TELUS Digital
TELUS was named the Most Outstanding Company in Canada by The Wall Street Journal as part of its 'Management Top 250' list. This recognition reflects strengths in areas like innovation and customer satisfaction, where TELUS Digital's efforts in creating seamless digital experiences play a vital role....more
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