What Does Telstra Do?

Total employees35310
HeadquartersMelbourne
Founded1901

Telstra is Australia's leading telecommunications and technology company, committed to connecting Australia and the world. We provide a comprehensive suite of services including mobile and fixed voice, data and internet services, NBN broadband, Pay TV (Foxtel from Telstra), and advanced enterprise solutions. With a vast network infrastructure and a focus on innovation, Telstra aims to deliver exceptional customer experiences and empower communities through technology. As of FY23, Telstra serves millions of retail mobile and fixed services customers in Australia and has an expanding international presence, particularly in providing enterprise services across Asia, Europe, and the Americas.

Where Is Telstra's Headquarters?

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*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Telstra's executive leadership, strategic planning, corporate governance, and overarching operational management for its national and international telecommunications and technology services.

Notable Features:

Telstra's global headquarters, Telstra Central (242 Exhibition Street, Melbourne), is a prominent, modern office complex featuring advanced technology infrastructure, collaborative workspaces, and often includes customer experience centers showcasing new technologies. It's designed to support a large workforce and foster innovation.

Work Culture:

The work culture at Telstra's HQ is generally characterized by a focus on innovation, customer-centricity, and adapting to the fast-paced technology sector. There is an emphasis on agile work practices, collaboration, and employee development, with a hybrid work model commonly adopted.

HQ Significance:

The Melbourne HQ is pivotal as the command center for Australia's largest telecommunications provider. It drives national connectivity strategy, technological advancements, major investments, and corporate decisions impacting millions of Australians and the company's international operations.

Values Reflected in HQ: The HQ's design and operational ethos aim to mirror Telstra's core values, such as customer focus, innovation, teamwork, and sustainability. Modern, open, and tech-enabled spaces are intended to foster these principles.

Location:

Telstra maintains a significant global presence, primarily serving enterprise and wholesale customers. This includes an extensive subsea cable network, over 2,000 points of presence (PoPs) in key hubs across Asia, Europe, and the Americas, and offices supporting global service delivery, managed network solutions, and cloud connectivity in over 20 countries.

Street Address:

242 Exhibition Street

City:

Melbourne

State/Province:

VIC

Country:

Australia

Where Else Does Telstra Operate Around the World?

Sydney, NSW, Australia

Address: 400 George Street, Sydney, NSW 2000, Australia

Key hub for New South Wales operations, innovation, and customer engagement, reflecting Sydney's status as a major economic and technological center in Australia.

Perth, WA, Australia

Address: QV1 Building, 250 St Georges Terrace, Perth, WA 6000, Australia

Provides local support and presence in Western Australia, catering to the unique needs of the region and its industries, including resources and mining.

Buying Intent Signals for Telstra

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Telstra? Meet the Executive Team

As of April 2025, Telstra' leadership includes:

Vicki Brady - Chief Executive Officer and Managing Director
Michael Ackland - Chief Financial Officer and Group Executive, Strategy & AI
Kim Krogh Andersen - Group Executive, Product & Technology
Brad Whitcomb - Group Executive, Consumer & Small Business
David Burns - Group Executive, Enterprise

Who's Investing in Telstra?

Telstra has been backed by several prominent investors over the years, including:

Publicly traded on the Australian Securities Exchange (ASX: TLS)
Major institutional investors (e.g., Vanguard, BlackRock, State Street)
Retail shareholders

What Leadership Changes Has Telstra Seen Recently?

Hire0
Exits0

Telstra's core executive leadership team has maintained stability over the past year. Notable changes include Roary Stasko's appointment as CEO of Telstra International (an internal transition to a key leadership role) and several appointments and retirements from the Telstra Board of Directors, influencing governance.

Departures

Karsten Wildberger, Karsten Wildberger retired from the Telstra Board.
Niek Jan van Damme, Niek Jan van Damme retired from the Telstra Board.
Maxine Brenner, Maxine Brenner retired from the Telstra Board.

New Appointments:

Roary Stasko, Roary Stasko appointed CEO of Telstra International, transitioning from Group Executive, Telstra Enterprise.
Craig Dunn, Craig Dunn appointed to the Telstra Board of Directors.
Ming Long AM, Ming Long AM appointed to the Telstra Board of Directors.

What Technology (Tech Stack) Is Used byTelstra?

Discover the tools Telstra uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Telstra Email Formats and Examples

Telstra's corporate email addresses typically follow a standard format, most commonly combining the employee's first name and last name, often with 'team.telstra.com' as the domain. This structure is widely used for official communications.

firstname.lastname@team.telstra.com

Format

jane.doe@team.telstra.com

Example

80%

Success rate

What's the Latest News About Telstra?

ABC News • May 22, 2024

Telstra and TPG Telecom extend regional network sharing deal for another 11 years

Telstra and TPG Telecom have announced an 11-year extension to their multi-operator core network (MOCN) agreement, enhancing regional mobile coverage for customers of both providers. The deal, pending ACCC approval, aims to increase Telstra's network footprint and provide TPG with continued access to Telstra's regional infrastructure....more

Telstra Newsroom • February 15, 2024

Telstra Half Year Results FY24: Continued growth and customer focus

Telstra announced its half-year results for FY24, highlighting growth in key areas such as mobile services and underlying EBITDA. The company emphasized its ongoing commitment to customer experience, network leadership, and delivering on its T25 strategy....more

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