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Telefónica UK, widely recognized by its brand O2, is a leading telecommunications services provider in the United Kingdom. It offers mobile, broadband, and digital services to millions of consumer and business customers. Since June 1, 2021, Telefónica UK's operations have been part of Virgin Media O2, a 50:50 joint venture between Telefónica S.A. and Liberty Global. This merger combined O2's extensive mobile network and retail presence with Virgin Media's high-speed broadband and TV services. The company, under the Virgin Media O2 umbrella, is committed to providing reliable connectivity, innovative digital solutions, and excellent customer experiences across the UK.
The Slough office functions as a primary administrative and operational center, housing key departments such as senior management, strategy, technology, marketing, and corporate affairs for the O2 brand and now contributing to Virgin Media O2's overall operations.
The Bath Road campus is known for its modern architecture, designed to foster collaboration and innovation. It typically includes open-plan workspaces, advanced communication facilities, employee wellness amenities, and green spaces, reflecting a contemporary approach to corporate environments.
The work culture, historically at O2 and continuing within Virgin Media O2, emphasizes customer-centricity, digital innovation, agility, and collaboration. There is a strong focus on creating an inclusive and dynamic workplace that encourages learning and development.
This headquarters is significant as it has been the nerve center for one of the UK's largest mobile operators, orchestrating nationwide network operations, customer service strategies, and brand development. It remains a vital site for Virgin Media O2's converged business.
Telefónica UK's operations are primarily concentrated within the United Kingdom. However, as a historic part of Telefónica S.A., a major global telecommunications group headquartered in Spain with extensive operations in Europe and Latin America, Telefónica UK benefited from global expertise, shared innovation, and economies of scale. Now, as part of Virgin Media O2 (a joint venture between Telefónica S.A. and Liberty Global), it continues to leverage these international connections and global partnerships for technology sourcing, strategic insights, and service development. While its direct customer-facing services are UK-focused, it supports UK-based multinational corporations with their communication needs, which can extend globally.
260 Bath Road
Slough
Berkshire
United Kingdom
Address: Arlington Business Centre, Millshaw Park Lane, Leeds, LS11 0NE
Serves as a key operational hub for Northern England, ensuring consistent service delivery, customer satisfaction, and supporting O2's network and retail activities in the region.
Address: Chester Road, Preston Brook, Runcorn, WA7 3QA
Acts as a critical operational node for the North West of England and supports national operations, contributing to O2's overall customer experience and service efficiency.
Address: Skypark, 8 Elliot Pl, Glasgow G3 8EP (historic O2 site, VMO2 also has other Glasgow presence)
Provides dedicated support for O2's Scottish customer base and contributes to the company's overall service delivery capabilities in Scotland and the wider UK.
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As of April 2025, Telefónica UK' leadership includes:
Telefónica UK has been backed by several prominent investors over the years, including:
Over the past 12 months, Virgin Media O2, which now encompasses Telefónica UK's operations, has seen key leadership appointments and transitions. Notably, Ulrik Bengtsson joined as Chief Operating Officer, succeeding Jeff Dodds who departed for an external CEO position. These changes are part of the ongoing strategy to strengthen operational leadership and drive growth for the converged telecommunications giant.
Discover the tools Telefónica UK uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Telefónica UK, operating as O2, commonly utilizes standardized email formats based on employee names. While these patterns are prevalent, for critical communications, direct verification of an individual's email address is always advisable. With the merger into Virgin Media O2, email domains might also include @virginmediao2.co.uk.
firstname.lastname@o2.co.uk
Format
jane.doe@o2.co.uk
Example
75%
Success rate
Virgin Media O2 News • March 7, 2024
Virgin Media O2 announced a successful trial of a 5G Standalone (SA) cloud-native network solution with Mavenir. This development is a key step in enhancing its 5G services across the UK, promising improved speed, lower latency, and new capabilities for customers....more
Virgin Media O2 News • February 22, 2024
Virgin Media O2 released its full-year 2023 financial results, highlighting that it met its revenue and synergy targets post-merger. The company reported growth in its fixed and mobile customer base and continued investment in expanding its fibre and 5G networks....more
Mobile UK • February 20, 2024
Virgin Media O2 and Vodafone UK entered into a new commercial agreement to share 5G active network equipment, such as radio antennas, on joint network sites. This collaboration aims to accelerate 5G rollout and improve coverage for customers of both operators across the UK....more
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