What Does Telefónica UK Do?

Total employees6700
HeadquartersSlough
Founded2002

Telefónica UK, widely recognized by its brand O2, is a leading telecommunications services provider in the United Kingdom. It offers mobile, broadband, and digital services to millions of consumer and business customers. Since June 1, 2021, Telefónica UK's operations have been part of Virgin Media O2, a 50:50 joint venture between Telefónica S.A. and Liberty Global. This merger combined O2's extensive mobile network and retail presence with Virgin Media's high-speed broadband and TV services. The company, under the Virgin Media O2 umbrella, is committed to providing reliable connectivity, innovative digital solutions, and excellent customer experiences across the UK.

Where Is Telefónica UK's Headquarters?

Telefónica UK officeTelefónica UK officeTelefónica UK officeTelefónica UK office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Slough office functions as a primary administrative and operational center, housing key departments such as senior management, strategy, technology, marketing, and corporate affairs for the O2 brand and now contributing to Virgin Media O2's overall operations.

Notable Features:

The Bath Road campus is known for its modern architecture, designed to foster collaboration and innovation. It typically includes open-plan workspaces, advanced communication facilities, employee wellness amenities, and green spaces, reflecting a contemporary approach to corporate environments.

Work Culture:

The work culture, historically at O2 and continuing within Virgin Media O2, emphasizes customer-centricity, digital innovation, agility, and collaboration. There is a strong focus on creating an inclusive and dynamic workplace that encourages learning and development.

HQ Significance:

This headquarters is significant as it has been the nerve center for one of the UK's largest mobile operators, orchestrating nationwide network operations, customer service strategies, and brand development. It remains a vital site for Virgin Media O2's converged business.

Values Reflected in HQ: The headquarters' design and operational ethos aim to reflect Telefónica UK (O2)'s core values such as being bold, open, and trusted, with a focus on customer connection, technological leadership, and a responsible approach to business.

Location:

Telefónica UK's operations are primarily concentrated within the United Kingdom. However, as a historic part of Telefónica S.A., a major global telecommunications group headquartered in Spain with extensive operations in Europe and Latin America, Telefónica UK benefited from global expertise, shared innovation, and economies of scale. Now, as part of Virgin Media O2 (a joint venture between Telefónica S.A. and Liberty Global), it continues to leverage these international connections and global partnerships for technology sourcing, strategic insights, and service development. While its direct customer-facing services are UK-focused, it supports UK-based multinational corporations with their communication needs, which can extend globally.

Street Address:

260 Bath Road

City:

Slough

State/Province:

Berkshire

Country:

United Kingdom

Where Else Does Telefónica UK Operate Around the World?

Leeds, West Yorkshire/United Kingdom

Address: Arlington Business Centre, Millshaw Park Lane, Leeds, LS11 0NE

Serves as a key operational hub for Northern England, ensuring consistent service delivery, customer satisfaction, and supporting O2's network and retail activities in the region.

Preston Brook, Cheshire/United Kingdom

Address: Chester Road, Preston Brook, Runcorn, WA7 3QA

Acts as a critical operational node for the North West of England and supports national operations, contributing to O2's overall customer experience and service efficiency.

Glasgow, Scotland/United Kingdom

Address: Skypark, 8 Elliot Pl, Glasgow G3 8EP (historic O2 site, VMO2 also has other Glasgow presence)

Provides dedicated support for O2's Scottish customer base and contributes to the company's overall service delivery capabilities in Scotland and the wider UK.

Buying Intent Signals for Telefónica UK

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Telefónica UK? Meet the Executive Team

As of April 2025, Telefónica UK' leadership includes:

Lutz Schüler - Chief Executive Officer, Virgin Media O2
Patricia Cobian - Chief Financial Officer, Virgin Media O2
Jeanie York - Chief Technology Officer, Virgin Media O2
Ulrik Bengtsson - Chief Operating Officer, Virgin Media O2
Gareth Turpin - Chief Commercial Officer, Mobile, Virgin Media O2 (formerly with O2)
Jo Bertram - Managing Director, Business & Wholesale, Virgin Media O2 (formerly O2 Business)

Who's Investing in Telefónica UK?

Telefónica UK has been backed by several prominent investors over the years, including:

Telefónica S.A.
Liberty Global

What Leadership Changes Has Telefónica UK Seen Recently?

Hire1
Exits1

Over the past 12 months, Virgin Media O2, which now encompasses Telefónica UK's operations, has seen key leadership appointments and transitions. Notably, Ulrik Bengtsson joined as Chief Operating Officer, succeeding Jeff Dodds who departed for an external CEO position. These changes are part of the ongoing strategy to strengthen operational leadership and drive growth for the converged telecommunications giant.

Departures

Jeff Dodds, Jeff Dodds departed from his role as Chief Operating Officer of Virgin Media O2 to become CEO of Utilita.

New Appointments:

Ulrik Bengtsson, Ulrik Bengtsson appointed as the new Chief Operating Officer of Virgin Media O2.
Rob Orr, Rob Orr promoted to Chief Operating Officer, Fixed Network at Virgin Media O2.

What Technology (Tech Stack) Is Used byTelefónica UK?

Discover the tools Telefónica UK uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Telefónica UK Email Formats and Examples

Telefónica UK, operating as O2, commonly utilizes standardized email formats based on employee names. While these patterns are prevalent, for critical communications, direct verification of an individual's email address is always advisable. With the merger into Virgin Media O2, email domains might also include @virginmediao2.co.uk.

firstname.lastname@o2.co.uk

Format

jane.doe@o2.co.uk

Example

75%

Success rate

What's the Latest News About Telefónica UK?

Virgin Media O2 NewsMarch 7, 2024

Virgin Media O2 (incorporating Telefónica UK's network) Powers Up UK-First 5G Standalone Cloud Network in Successful Trial

Virgin Media O2 announced a successful trial of a 5G Standalone (SA) cloud-native network solution with Mavenir. This development is a key step in enhancing its 5G services across the UK, promising improved speed, lower latency, and new capabilities for customers....more

Virgin Media O2 NewsFebruary 22, 2024

Virgin Media O2 (incorporating Telefónica UK) Reports Strong 2023 Financial Results

Virgin Media O2 released its full-year 2023 financial results, highlighting that it met its revenue and synergy targets post-merger. The company reported growth in its fixed and mobile customer base and continued investment in expanding its fibre and 5G networks....more

Mobile UKFebruary 20, 2024

Virgin Media O2 (Telefónica UK network) and Vodafone Agree on 5G Mast Sharing Deal

Virgin Media O2 and Vodafone UK entered into a new commercial agreement to share 5G active network equipment, such as radio antennas, on joint network sites. This collaboration aims to accelerate 5G rollout and improve coverage for customers of both operators across the UK....more

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