What Does Telcel Do?

Total employees60000
HeadquartersCiudad de México
Founded1989

Telcel (Radiomóvil Dipsa, S.A. de C.V.) is Mexico's largest mobile network operator and a subsidiary of the multinational telecommunications giant América Móvil. It offers a wide range of services including voice, data, 5G connectivity, mobile solutions for individuals and businesses, and Internet of Things (IoT) applications. Telcel is known for its extensive network coverage across Mexico and plays a pivotal role in the country's digital infrastructure and communication landscape.

Where Is Telcel's Headquarters?

Telcel officeTelcel officeTelcel officeTelcel office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary command center for Telcel's nationwide mobile operations, strategic planning, technology deployment, marketing, and corporate governance in Mexico.

Notable Features:

Part of the iconic Plaza Carso complex, a modern mixed-use development in Mexico City known for its contemporary architecture, home to museums, corporate offices, and retail. The Telcel building itself is a state-of-the-art facility.

Work Culture:

A dynamic and competitive environment typical of a leading telecommunications firm, emphasizing innovation in mobile technology, customer-centric services, and continuous network improvement. Employees often experience a fast-paced setting driven by market demands and technological advancements.

HQ Significance:

The headquarters is central to managing Mexico's largest mobile network, connecting millions of users, and driving the country's digital transformation. It represents a key hub for telecommunications innovation and economic activity in Latin America.

Values Reflected in HQ: The headquarters' modern design, strategic location, and technological infrastructure reflect Telcel's core values of leadership, innovation, connectivity, and customer commitment.

Location:

While Telcel's primary operations are concentrated in Mexico, where it is the leading mobile operator, it functions as a crucial part of América Móvil's broader international presence. Globally, Telcel (through América Móvil) supports functions like international roaming agreements, procurement of global network technology, and contributes to the group's overall strategy across Latin America and parts of Europe. Its direct consumer-facing brand and network infrastructure are Mexico-specific, but it benefits from and contributes to the global scale of its parent company.

Street Address:

Lago Zurich 245, Plaza Carso, Edificio Telcel, Colonia Ampliación Granada

City:

Ciudad de México

State/Province:

CDMX

Country:

Mexico

Where Else Does Telcel Operate Around the World?

Guadalajara, Jalisco, Mexico

Address: Telcel maintains significant operational presence with regional offices in major cities like Guadalajara; specific corporate office addresses are typically for internal operational use (e.g., Av. Adolfo López Mateos Nte. 200 for a major service center).

To ensure localized support, robust network quality, and market penetration in one of Mexico's largest metropolitan areas and surrounding states, facilitating direct engagement with customers and businesses.

Monterrey, Nuevo León, Mexico

Address: Telcel has extensive operations and regional corporate functions in Monterrey; specific office addresses beyond customer service centers are not broadly publicized (e.g., Av. Eugenio Garza Sada Sur for a prominent service hub).

To cater to the specific telecom needs of a major industrial region, drive 5G adoption, and provide tailored services to both individual consumers and large corporations in Northern Mexico.

Buying Intent Signals for Telcel

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Telcel? Meet the Executive Team

As of April 2025, Telcel' leadership includes:

Daniel Hajj Aboumrad - Chief Executive Officer (América Móvil, parent company directly overseeing Telcel)
Carlos García Moreno Elizondo - Chief Financial Officer (América Móvil)
Oscar Von Hauske Solís - Chief Operating Officer, Fixed Line (América Móvil - oversees key infrastructure relevant to Telcel)
Sidharta Antonio Acosta Córdova - Subdirector de Mercadotecnia Corporativa (Telcel - leads corporate marketing)

Who's Investing in Telcel?

Telcel has been backed by several prominent investors over the years, including:

América Móvil (Parent Company)
Publicly traded on Bolsa Mexicana de Valores (AMX) and New York Stock Exchange (AMOV) as América Móvil

What Leadership Changes Has Telcel Seen Recently?

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Exits0

Leadership within Telcel and its parent América Móvil has remained largely stable at the top C-suite level over the past 12 months, with a focus on continued operational execution and strategic growth in 5G and digital services. No major high-profile C-suite appointments or departures specific to the Telcel brand itself have been publicly announced recently.

What Technology (Tech Stack) Is Used byTelcel?

Discover the tools Telcel uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Telcel Email Formats and Examples

Telcel, as part of América Móvil, typically uses standardized corporate email formats. The most common patterns observed are [first name].[last name]@telcel.com or [first initial][last name]@telcel.com. For general inquiries or customer service, specific departmental email addresses are used.

[first].[last]@telcel.com or [f][last]@telcel.com

Format

juan.perez@telcel.com

Example

80%

Success rate

What's the Latest News About Telcel?

Reuters2024-04-23

Telcel news title: Mexico's America Movil posts 13.5% rise in Q1 net profit

América Móvil reported a 13.5% increase in its first-quarter net profit, reaching 13.5 billion pesos ($800.7 million). The company, controlled by the family of Mexican tycoon Carlos Slim, saw revenues slightly dip by 0.2% to 203.3 billion pesos. Telcel's performance in Mexico is a key contributor to these results....more

BNamericas2024-03-15

Telcel news title: Telcel extends 5G coverage to over 120 Mexican cities

Telcel announced the expansion of its 5G network, now covering over 120 cities across Mexico. This development aims to provide faster mobile internet speeds and support new digital services for its customers nationwide, reinforcing its leadership in the Mexican telecommunications market....more

El Economista2024-02-20

Telcel news title: Telcel and Ericsson test private 5G network for mining in Mexico

Telcel, in partnership with Ericsson, is conducting trials of a private 5G network tailored for the mining industry in Mexico. This initiative aims to enhance connectivity, automation, and safety in mining operations, showcasing Telcel's commitment to enterprise solutions and IoT....more

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