What Does TaxAssist Accountants Do?

Total employees776
HeadquartersNorwich
Founded1995

TaxAssist Accountants is a UK-based international network of professional accountants providing a wide range of accounting and tax services tailored for small businesses and self-employed individuals. Operating primarily through a franchise model, they offer local, accessible expertise backed by a national and international support structure. Services include tax planning, bookkeeping, payroll, VAT returns, year-end accounts, and business advisory, aiming to make financial management straightforward and affordable for their clients.

Where Is TaxAssist Accountants's Headquarters?

TaxAssist Accountants officeTaxAssist Accountants officeTaxAssist Accountants officeTaxAssist Accountants office
*Images sourced via web search. Rights belong to original owners

HQ Function

The HQ, or Support Centre, provides comprehensive training, marketing, technical support, software solutions, and business development services to its global network of franchisees.

Notable Features:

Situated in the modern Broadland Business Park, the HQ offers a professional environment with dedicated training facilities for franchisees and a central point for operational management.

Work Culture:

The Support Centre fosters a collaborative, innovative, and supportive work culture, focused on empowering franchisees and ensuring high standards of service across the network. There is an emphasis on expertise, approachability, and continuous improvement to benefit both franchisees and their clients.

HQ Significance:

The Norwich HQ is pivotal as it's the birthplace of the TaxAssist Accountants model and remains the nerve center for global operations, strategic direction, and franchisee support, ensuring consistency and quality across all territories.

Values Reflected in HQ: The HQ's dedication to comprehensive franchisee support, training, and technological enablement reflects TaxAssist's core values of client focus, accessibility, innovation, and empowering small business success through its network.

Location:

TaxAssist Accountants operates an extensive global network of franchised accounting practices, primarily focused on serving small businesses and self-employed individuals. Key functions supported globally through its franchisees include tax preparation and planning, bookkeeping, payroll services, VAT/GST/Sales Tax returns, year-end accounting, and business advisory services. The company provides centralized training, marketing resources, software solutions, and technical support to its franchisees across the UK, Ireland, Australia, Canada, and the USA, ensuring consistent service quality and brand representation in all operational territories.

Street Address:

Bank House, Broadland Business Park

City:

Norwich

State/Province:

Norfolk

Country:

United Kingdom

Where Else Does TaxAssist Accountants Operate Around the World?

Chatswood, NSW, Australia

Address: Suite 103, Level 1, 781 Pacific Highway, Chatswood NSW 2067, Australia (Example of a franchisee office)

To serve the specific tax and compliance needs of Australian small and medium-sized enterprises (SMEs) and self-employed individuals in its designated territory.

Mississauga, ON, Canada

Address: Unit 203, 2550 Argentia Road, Mississauga, ON L5N 5R1, Canada (Example of a franchisee office)

To provide accessible and expert financial services to Canadian small businesses, helping them navigate local tax laws and business practices.

Houston, TX, USA

Address: 5100 Westheimer Rd, Suite 200, Houston, TX 77056, USA (Example of a franchisee office)

To establish and grow the TaxAssist brand in the United States by providing comprehensive accounting solutions to American small businesses and taxpayers.

Dublin City Centre, Ireland

Address: Unit 3, Agile Agent Building, 32A-34A Westland Row, Dublin 2, D02 V2N5, Ireland (Example of a franchisee office)

To cater to the unique financial and regulatory requirements of small businesses operating within the Republic of Ireland.

Buying Intent Signals for TaxAssist Accountants

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading TaxAssist Accountants? Meet the Executive Team

As of April 2025, TaxAssist Accountants' leadership includes:

DREXEL MATHESON - Group Chief Executive Officer
James Mattam - Group Business Development Director
Nic Redfern - Group Finance Director
Richard Washington - Group Commercial Director
Mike Melling - Group Development Director

Who's Investing in TaxAssist Accountants?

TaxAssist Accountants has been backed by several prominent investors over the years, including:

Growth Capital Partners (GCP)
Management Team (via Management Buyout)

What Leadership Changes Has TaxAssist Accountants Seen Recently?

Hire2
Exits0

Over the past 12 months, TaxAssist Accountants has focused on strengthening its leadership through key internal promotions and role expansions, particularly within its UK operations and group commercial strategy. No major external executive hires into the core Group Executive team or high-profile departures have been widely publicized.

New Appointments:

Nikki Duncan, Nikki Duncan was promoted to the newly created role of UK Managing Director for TaxAssist Accountants, tasked with overseeing UK network growth and franchisee support.
Richard Washington, Richard Washington was promoted to Group Commercial Director, responsible for driving strategic commercial initiatives across the group.

What Technology (Tech Stack) Is Used byTaxAssist Accountants?

Discover the tools TaxAssist Accountants uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

TaxAssist Accountants Email Formats and Examples

Email addresses for TaxAssist Accountants' Group/Support Centre staff likely follow a standard professional format, such as [first].[last]@[domain] or [firstinitial][last]@[domain]. The primary domain for group-level communication is likely 'taxassistgroup.com' or 'taxassist.co.uk' for UK-specific roles. Franchisees typically have their own dedicated email addresses, often incorporating the TaxAssist brand.

[first].[last]@taxassistgroup.com

Format

jane.doe@taxassistgroup.com

Example

75%

Success rate

What's the Latest News About TaxAssist Accountants?

TaxAssist Group News • 17 May 2024

TaxAssist Accountants News: Canadian Master Franchisees visit the UK Support Office

The Canadian Master Franchisees for TaxAssist Accountants, Rony DasGupta and Frank Robinson, along with their first two franchisees, visited the UK Support Office in Norwich for an international visit to collaborate and share best practices....more

TaxAssist Group News • 26 April 2024

TaxAssist Accountants News: TaxAssist Accountants recognised as a Top Franchise by Franchise Direct

TaxAssist Accountants has been named as one of the UK’s leading franchise opportunities in the prestigious HSBC UK Elite Franchise Top 100 (EF100) list for 2024, and also ranked in Franchise Direct's Top 100 Franchises, highlighting its strength and appeal in the franchise sector....more

TaxAssist Group News • 29 January 2024

TaxAssist Accountants News: Nikki Duncan appointed UK Managing Director of TaxAssist Accountants

TaxAssist Accountants announced the promotion of Nikki Duncan to the new role of UK Managing Director. She will be responsible for the operational management and leadership of the UK Support Centre team and the growth of the UK network of over 280 franchised practices....more

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