Talkdesk
Talkdesk's Overview
Talkdesk is a global cloud contact center leader for customer-obsessed companies. Their Talkdesk Cloud CX™ platform is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Powered by Talkdesk AI, it optimizes customer interactions across channels, improving agent productivity, customer satisfaction, and operational efficiency. Trusted by organizations worldwide, Talkdesk enables businesses to deliver personalized and seamless customer journeys, driving loyalty and growth.
Where is Talkdesk's Headquarters?
HQ Function
Serves as the primary corporate hub, housing executive leadership, global strategy, product management, marketing, finance, and administrative functions.
Notable Features:
Located in a modern high-rise building in San Francisco's Financial District, offering contemporary workspaces designed for collaboration and innovation.
Work Culture:
Characterized by a dynamic, fast-paced, and innovative environment focused on customer success, collaboration, and pushing the boundaries of contact center technology.
HQ Significance:
Strategically positioned in a major global technology and innovation hub, providing access to top talent, venture capital, and key industry partnerships.
Values Reflected in HQ: The headquarters' location and design reflect Talkdesk's values of innovation, ambition, customer-centricity, and global reach within the tech industry.
Location:
Talkdesk maintains a significant global presence with major operational hubs and offices strategically located in North America (USA) and Europe (Portugal, UK). These centers support key functions including research & development, engineering, sales, marketing, customer success, and global support, enabling Talkdesk to serve its diverse international customer base across various industries worldwide.
Street Address:
388 Market Street, Suite 1100
City:
San Francisco
State/Province:
CA
Country:
USA
Talkdesk's Global Presence
Lisbon, Portugal
Address: Avenida José Malhoa 22, Piso 2 e 3, 1070-159 Lisboa, Portugal (Representative address, specific suites may vary)
Serves as a key center for tapping into European tech talent, driving innovation, and supporting EMEA (Europe, Middle East, Africa) operations and customers.
London, UK
Address: WeWork, 1 Waterhouse Square, Holborn, London EC1N 2ST, UK (Representative coworking space address)
Establishes presence in a major European financial and business center to serve regional customers and partners effectively.
Salt Lake City, Utah, USA
Address: Lehi, UT area (Specific address may vary, often cited in the 'Silicon Slopes' region)
Leverages the burgeoning tech talent pool in the 'Silicon Slopes' area to support North American operations and growth.
Coimbra, Portugal
Address: NEST Collective, Rua da Sofia 109, 3000-389 Coimbra, Portugal (Representative address)
Expands access to specialized technical talent within Portugal, fostering innovation and product development.
Buying Intent Signals for Talkdesk
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Talkdesk
As of April 2025, Talkdesk' leadership includes:
Investors of Talkdesk
Talkdesk has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Talkdesk has undergone notable executive transitions over the past year, including the appointment of an Interim CEO and key hires in marketing and international leadership, reflecting strategic adjustments.
Departures
New Appointments:
Technology (Tech Stack) used by Talkdesk
Discover the tools Talkdesk uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Talkdesk Email Formats and Examples
Talkdesk primarily utilizes email formats based on employee names. The most commonly observed patterns are 'first.last@talkdesk.com' and potentially 'firstinitial+last@talkdesk.com'.
Common formats: `first.last@talkdesk.com`, `[first_initial][last]@talkdesk.com`
Format
jane.doe@talkdesk.com
Example
85%
Success rate
News and media
Talkdesk Blog • May 21, 2024
Talkdesk News: Driving CX Success in Retail Banking: Insights from the Talkdesk Research™ Banking Experience Report
Talkdesk released insights from its latest research report focusing on the retail banking sector, highlighting key trends and challenges in customer experience, and how AI-powered solutions can help banks improve customer engagement and operational efficiency....more
Talkdesk Blog • April 18, 2024
Talkdesk News: Revolutionizing Collections with AI-Powered Digital Engagement
Talkdesk discussed the application of AI and digital engagement tools in transforming debt collection processes, emphasizing improved customer experience, compliance, and recovery rates through proactive and personalized communication....more
KMWorld • February 27, 2024
Talkdesk News: Talkdesk Ascend Connect focuses on pragmatic AI delivering results
Coverage of Talkdesk's Ascend Connect event highlighted the company's focus on practical applications of artificial intelligence within the contact center, showcasing new features and customer success stories centered around tangible business outcomes like automation and improved agent performance....more
Highperformr’s free tools for company research
Explore Employees by Region or Country
See where a company’s workforce is located, by country or region.
View Funding Details
View past and recent funding rounds with amounts and investors.
Understand Revenue Insights
Understand company revenue estimates and financial scale.
Track Active Job Openings
Track active roles and hiring trends to spot growth signals.
Review Product and Offerings
Discover what a company offers—products, platforms, and solutions.
Get SIC or NAICS Codes
Get the company’s official SIC and NAICS classifications.
Analyze Website Traffic Trends
Analyze visitor volume, engagement, and top traffic sources.
Discover Social Profiles and Engagement
Explore LinkedIn, Twitter, and other active social profiles.
Identify Top Competitors
Identify top competitors based on similar business traits.
Research and Discover Companies with Highperformr — Smarter, Faster
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
- Track intent signals to find buyers who are actively in-market
- Enrich contacts and companies instantly, no need to switch tools
- Automate workflows to stay ahead of every change
- Connect your CRM & tools for seamless data sync and activation
Thousands of companies, including Talkdesk, are just a search away.