What Does Syncro Do?

Total employees113
HeadquartersSeattle
Founded2017

Syncro is a software company that provides a unified platform combining Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools specifically designed for Managed Service Providers (MSPs). Their solution aims to help MSPs manage their clients' IT infrastructure, automate tasks, handle billing, and streamline overall business operations from a single interface. Syncro focuses on simplicity, efficiency, and empowering MSPs to deliver exceptional service.

Where Is Syncro's Headquarters?

Syncro officeSyncro officeSyncro officeSyncro office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Syncro's strategic leadership, product development, sales, marketing, and administrative operations.

Notable Features:

Located in a modern office building in downtown Seattle, offering access to a dynamic business environment and tech talent pool. Facilities likely include collaborative workspaces and meeting areas designed to foster innovation.

Work Culture:

Syncro's work culture is likely fast-paced, innovative, and customer-focused, typical of a SaaS company in the competitive MSP market. Emphasis on collaboration, problem-solving, and empowering employees to contribute to the company's growth.

HQ Significance:

The Seattle headquarters is significant due to its location in a major technology center, providing access to talent, industry events, and a supportive ecosystem for growth and innovation in the IT services sector.

Values Reflected in HQ: The headquarters likely reflects Syncro's values of efficiency, innovation, and customer-centricity through its design and operational focus.

Location:

Syncro serves a global customer base of Managed Service Providers. While its primary headquarters is in the US, the company supports MSPs worldwide through its platform, online resources, and customer support teams. Functions supported globally include software access, customer support, sales engagement, and community forums, catering to English-speaking markets and expanding its reach internationally.

Street Address:

1201 3rd Ave, Suite 2200

City:

Seattle

State/Province:

WA

Country:

USA

Where Else Does Syncro Operate Around the World?

United Kingdom (Specific city not publicly detailed)

Address: Not publicly specified; primarily supports sales, customer success, and regional operations through a UK legal entity and distributed team members.

To cater to the specific needs of MSPs in the EMEA region, offering timely support and understanding of local market dynamics.

Buying Intent Signals for Syncro

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Syncro? Meet the Executive Team

As of April 2025, Syncro' leadership includes:

Michael George - Chief Executive Officer
Kevindee Duncan - President & Chief Revenue Officer
Mckay Allen - Chief Technology Officer
Tim Misenhimer - VP of Product

Who's Investing in Syncro?

Syncro has been backed by several prominent investors over the years, including:

Stripes
Summit Partners

What Leadership Changes Has Syncro Seen Recently?

Hire3
Exits2

Syncro has undergone significant leadership renewal in the past year, with key appointments including a new CEO and President & CRO, coinciding with substantial new funding. This period also saw the departure of the company's founding leadership.

Departures

Robert Reichner, Robert Reichner transitioned out of his role as CEO following the appointment of new leadership.
Emily Glass, Emily Glass departed from her role as President.

New Appointments:

Michael George, Michael George appointed as new CEO.
Kevindee Duncan, Kevindee Duncan appointed as President & CRO.
Mckay Allen, Mckay Allen promoted to Chief Technology Officer.

What Technology (Tech Stack) Is Used bySyncro?

Discover the tools Syncro uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Syncro Email Formats and Examples

Syncro primarily uses the email format first.last@syncro.com (e.g., jane.doe@syncro.com). Another less common pattern observed is first@syncro.com (e.g. jane@syncro.com).

first.last@syncro.com

Format

jane.doe@syncro.com

Example

90%

Success rate

What's the Latest News About Syncro?

CRN • October 19, 2023

Syncro Secures $100M Investment from Stripes to Accelerate Growth

Syncro, a provider of combined RMM and PSA software for MSPs, announced a $100 million strategic growth investment from Stripes. This funding aims to accelerate product development, expand market reach, and enhance customer support....more

BusinessWire • May 17, 2023

Syncro Appoints Michael George as New CEO and Kevindee Duncan as President & CRO

Syncro announced the appointment of Michael George as its new Chief Executive Officer and Kevindee Duncan as President & Chief Revenue Officer. These leadership changes are set to drive Syncro's next phase of growth in the MSP market....more

Syncro Blog • February 29, 2024

Syncro Enhances Platform with Automated Remediation and OS Patch Management Upgrades

Syncro released new platform updates including automated remediation capabilities, streamlined OS patch management approvals, and other enhancements designed to help MSPs improve operational efficiency and service delivery....more

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