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Syncro is a software company that provides a unified platform combining Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools specifically designed for Managed Service Providers (MSPs). Their solution aims to help MSPs manage their clients' IT infrastructure, automate tasks, handle billing, and streamline overall business operations from a single interface. Syncro focuses on simplicity, efficiency, and empowering MSPs to deliver exceptional service.
Serves as the central hub for Syncro's strategic leadership, product development, sales, marketing, and administrative operations.
Located in a modern office building in downtown Seattle, offering access to a dynamic business environment and tech talent pool. Facilities likely include collaborative workspaces and meeting areas designed to foster innovation.
Syncro's work culture is likely fast-paced, innovative, and customer-focused, typical of a SaaS company in the competitive MSP market. Emphasis on collaboration, problem-solving, and empowering employees to contribute to the company's growth.
The Seattle headquarters is significant due to its location in a major technology center, providing access to talent, industry events, and a supportive ecosystem for growth and innovation in the IT services sector.
Syncro serves a global customer base of Managed Service Providers. While its primary headquarters is in the US, the company supports MSPs worldwide through its platform, online resources, and customer support teams. Functions supported globally include software access, customer support, sales engagement, and community forums, catering to English-speaking markets and expanding its reach internationally.
1201 3rd Ave, Suite 2200
Seattle
WA
USA
Address: Not publicly specified; primarily supports sales, customer success, and regional operations through a UK legal entity and distributed team members.
To cater to the specific needs of MSPs in the EMEA region, offering timely support and understanding of local market dynamics.
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As of April 2025, Syncro' leadership includes:
Syncro has been backed by several prominent investors over the years, including:
Syncro has undergone significant leadership renewal in the past year, with key appointments including a new CEO and President & CRO, coinciding with substantial new funding. This period also saw the departure of the company's founding leadership.
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Syncro primarily uses the email format first.last@syncro.com (e.g., jane.doe@syncro.com). Another less common pattern observed is first@syncro.com (e.g. jane@syncro.com).
first.last@syncro.com
Format
jane.doe@syncro.com
Example
90%
Success rate
CRN • October 19, 2023
Syncro, a provider of combined RMM and PSA software for MSPs, announced a $100 million strategic growth investment from Stripes. This funding aims to accelerate product development, expand market reach, and enhance customer support....more
BusinessWire • May 17, 2023
Syncro announced the appointment of Michael George as its new Chief Executive Officer and Kevindee Duncan as President & Chief Revenue Officer. These leadership changes are set to drive Syncro's next phase of growth in the MSP market....more
Syncro Blog • February 29, 2024
Syncro released new platform updates including automated remediation capabilities, streamlined OS patch management approvals, and other enhancements designed to help MSPs improve operational efficiency and service delivery....more
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