What Does Synapse Do?

Total employees128
HeadquartersSan Francisco
Founded2014

SynapsePay, legally known as Synapse Financial Technologies Inc., was a Banking-as-a-Service (BaaS) platform designed to provide payment, deposit, lending, and card issuance services for fintech companies and financial institutions. Their core offering aimed to simplify the process for businesses to embed financial products into their applications. However, after facing significant financial difficulties and disputes with partner banks, Synapse Financial Technologies filed for Chapter 11 bankruptcy protection in April 2024. This led to major disruptions for its clients and their end-users, with services largely ceasing and ongoing legal proceedings to address customer funds and company assets.

Where Is Synapse's Headquarters?

Synapse officeSynapse officeSynapse officeSynapse office
*Images sourced via web search. Rights belong to original owners

HQ Function

Prior to its bankruptcy, this office served as the central hub for corporate operations, engineering leadership, product development, and business strategy. Operations from this location have ceased following the bankruptcy.

Notable Features:

The headquarters was located within the Letterman Digital Arts Center campus in the Presidio, known for its modern office spaces and scenic surroundings. Specific internal features of Synapse's office suite are not widely publicized.

Work Culture:

Before its financial collapse, Synapse aimed to cultivate a dynamic, innovative, and challenging startup environment focused on fintech solutions. The subsequent financial distress, layoffs, and bankruptcy dramatically altered the work environment and company stability.

HQ Significance:

The San Francisco location provided Synapse with proximity to a rich talent pool, venture capital, and a dense ecosystem of tech and fintech companies. This strategic positioning was vital during its growth phases.

Values Reflected in HQ: The choice of a prestigious and tech-oriented campus likely aimed to reflect Synapse's ambitions of innovation and leadership in the fintech space, values that were ultimately overshadowed by its operational and financial failure.

Location:

SynapsePay was primarily headquartered and operationally focused within the United States, serving US-based fintech companies. The BaaS platform enabled its clients to offer financial services that could potentially reach end-users globally, contingent upon the clients' own regulatory compliance and operational scope. Synapse itself did not maintain a significant international office footprint. All services and operations have been halted due to the bankruptcy proceedings.

Street Address:

1 Letterman Drive, Building C, Suite C3-500

City:

San Francisco

State/Province:

CA

Country:

USA

Where Else Does Synapse Operate Around the World?

No additional office locations available.

Buying Intent Signals for Synapse

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Synapse? Meet the Executive Team

As of April 2025, Synapse' leadership includes:

Sankaet Pathak - Co-Founder & CEO
Aftab Khowaja - Chief Financial Officer (until circa early 2024)
Jack Murphy (Teneo) - Chief Restructuring Officer (appointed Jan 2024)

Who's Investing in Synapse?

Synapse has been backed by several prominent investors over the years, including:

Andreessen Horowitz
Trinity Ventures
Core Innovation Capital
QED Investors
Tusk Venture Partners
Unusual Ventures
Plug and Play Ventures
General Catalyst
Financial Venture Studio

What Leadership Changes Has Synapse Seen Recently?

Hire1
Exits0

The past 12 months for SynapsePay have been defined by severe financial distress, culminating in a Chapter 11 bankruptcy filing in April 2024 and subsequent operational wind-down. Key executive developments revolved around managing this crisis, including the appointment of a Chief Restructuring Officer. Most staff, including many in leadership roles, were laid off as operations ceased.

New Appointments:

Jack Murphy (Teneo), Jack Murphy of advisory firm Teneo was appointed as Chief Restructuring Officer to help navigate Synapse's financial difficulties and subsequent bankruptcy proceedings.

What Technology (Tech Stack) Is Used bySynapse?

Discover the tools Synapse uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Synapse Email Formats and Examples

SynapsePay, which operated under the domain synapsefi.com, likely used standard corporate email address formats. Common structures include [first].[last]@synapsefi.com or [first_initial][last]@synapsefi.com. Due to the company's bankruptcy and cessation of normal operations, email addresses for former employees are inactive, and communication channels are limited to official bankruptcy proceedings.

[first].[last]@synapsefi.com or [first_initial][last]@synapsefi.com

Format

sankaet.pathak@synapsefi.com (Historical example based on common format)

Example

5%

Success rate

What's the Latest News About Synapse?

American Banker • May 24, 2024

Synapse trustee says $85M shortfall in frozen customer accounts

The trustee overseeing Synapse Financial Technologies' bankruptcy reported an $85 million shortfall between what Synapse's fintech clients recorded for customer funds and the actual cash held at partner banks, deepening the crisis for affected end-users....more

Reuters • May 10, 2024

US banking regulators order shut-down of fintech Synapse's brokerage unit

U.S. banking regulators ordered Synapse Brokerage LLC, the brokerage arm of bankrupt Synapse Financial Technologies, to cease operations, transfer existing customer accounts, and not accept new ones, amid the ongoing fallout from the parent company's collapse....more

TechCrunch • April 22, 2024

BaaS provider Synapse files for Chapter 11 bankruptcy

Synapse Financial Technologies, a prominent banking-as-a-service platform, officially filed for Chapter 11 bankruptcy protection following months of financial instability, customer disputes, and an inability to secure a buyer or additional funding....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including Synapse, are just a search away.