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Symphony Commerce was a technology company that provided a cloud-based, enterprise-level e-commerce platform. It offered a comprehensive suite of tools for businesses to build and manage their online stores, including order management, fulfillment, and customer service capabilities. The platform was designed to be highly scalable and customizable, catering to mid-market and enterprise clients. In August 2021, Symphony Commerce was acquired by ESW (formerly eShopWorld), a global direct-to-consumer (DTC) e-commerce company. The acquisition aimed to enhance ESW's end-to-end DTC solutions by integrating Symphony's headless commerce technology and platform expertise.
The headquarters served as the central hub for operations, engineering, product development, sales, marketing, and executive leadership before the company's acquisition.
Likely featured a modern office space typical of tech companies in the Bay Area, designed to foster collaboration, innovation, and attract top talent. Specific architectural details are not widely publicized.
As a venture-backed tech company, the culture was likely fast-paced, innovative, and focused on solving complex e-commerce challenges for its clients. It would have emphasized engineering excellence and customer success.
The San Francisco headquarters was significant due to its proximity to a rich talent pool, venture capital, and a vibrant tech ecosystem, crucial for the company's growth and development in the competitive e-commerce platform market.
Prior to its acquisition by ESW, Symphony Commerce primarily focused on the North American market, serving clients across the United States and Canada. Its platform enabled brands to sell globally, but its physical operations and direct sales efforts were concentrated in North America. Through its integration with ESW, its technological capabilities now contribute to ESW's extensive global e-commerce operations supporting brands worldwide.
100 California St, Suite 500
San Francisco
CA
USA
No additional office locations available.
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As of April 2025, Symphony Commerce' leadership includes:
Symphony Commerce has been backed by several prominent investors over the years, including:
As Symphony Commerce was acquired by ESW in August 2021, there have been no executive hires or exits for Symphony Commerce as an independent entity in the last 12 months. Key leadership transitioned or departed around the time of the acquisition. Any recent executive movements would be within the context of ESW.
Discover the tools Symphony Commerce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Prior to its acquisition, Symphony Commerce likely used common corporate email formats. Based on patterns observed with similar tech companies, the most probable formats included first initial followed by last name, or first name followed by last name.
[first_initial][last]@symphonycommerce.com, [first].[last]@symphonycommerce.com
Format
jdoe@symphonycommerce.com, jane.doe@symphonycommerce.com
Example
70%
Success rate
Business Wire (via ESW) • August 3, 2021
ESW, the world’s leading global direct-to-consumer (DTC) e-commerce company, today announced it has acquired Symphony Commerce, a provider of headless commerce platform solutions. The acquisition will further extend ESW’s market-leading DTC solutions by means of an expanded suite of localized store, payments, and logistics solutions from pre-checkout through to last-mile delivery and returns....more
TechCrunch • February 10, 2016
Symphony Commerce, a startup offering 'commerce as a service,' announced that it has raised $11 million in Series B-1 funding. The round was led by existing investor CRV, with participation from Bain Capital Ventures and FirstMark Capital. This brought total funding to over $46 million....more
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