What Does Symend Do?

Total employees142
HeadquartersCalgary
Founded2016

Symend is a digital engagement platform that uses behavioral science and artificial intelligence to help enterprises better engage, retain, and treat their customers. The platform personalizes interactions at scale, making communications more empathetic and effective, particularly in challenging situations like debt recovery. Symend aims to improve customer relationships while also delivering better business outcomes for telecommunications, financial services, and utilities sectors.

Where Is Symend's Headquarters?

Symend officeSymend officeSymend officeSymend office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for Symend's executive leadership, product development, engineering, data science, and corporate operations.

Notable Features:

Modern office space designed to foster collaboration, innovation, and employee well-being, featuring open-concept work areas and state-of-the-art technology.

Work Culture:

Symend fosters a dynamic and inclusive work culture emphasizing innovation, data-driven decision-making, customer empathy, and continuous learning. Employees often describe it as fast-paced and collaborative.

HQ Significance:

The Calgary headquarters is pivotal for Symend's strategic direction, technological innovation, and anchoring its presence in the Canadian tech ecosystem. It drives the core development of their behavioral science-based solutions.

Values Reflected in HQ: The headquarters' design and atmosphere reflect Symend's values of innovation, collaboration, transparency, and a forward-thinking approach to technology and customer engagement.

Location:

Symend primarily serves enterprise clients across North America (Canada and the USA) with its cloud-based digital engagement platform. While its physical offices are in Calgary, Denver, and Toronto, its technology enables support for customers globally, particularly in English-speaking markets. The company has previously indicated client service capabilities extending to regions like Australia.

Street Address:

Suite 2000, 734 7 Ave SW

City:

Calgary

State/Province:

Alberta

Country:

Canada

Where Else Does Symend Operate Around the World?

Denver, Colorado/USA

Address: 1621 18th St Ste 30, Denver, CO 80202, USA

Supports Symend's growth and client engagement in the United States, providing localized expertise and support.

Toronto, Ontario/Canada

Address: Serviced office / Co-working space in central Toronto (Specific public address not prominently listed, indicative of flexible office strategy)

Strengthens Symend's presence in Eastern Canada, a major financial and business hub, facilitating closer client relationships and talent acquisition.

Buying Intent Signals for Symend

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Symend? Meet the Executive Team

As of April 2025, Symend' leadership includes:

Hanif Joshaghani - Co-Founder & Chief Executive Officer
Tiffany Kaminsky - Co-Founder & Chief Strategy Officer
Vivian Merker (Osborne) - Chief Financial Officer
Corey Scobie - Chief Technology Officer
Garrett Scott - Chief Revenue Officer
Pepe Moran - Chief Product Officer
Alison Murdock - Chief Marketing Officer

Who's Investing in Symend?

Symend has been backed by several prominent investors over the years, including:

Inovia Capital
Ignition Partners
Impression Ventures
BDC Capital (Women in Technology Venture Fund & Industrial, Clean and Energy Technology (ICE) Venture Fund)
Plaza Ventures
Mistral Venture Partners
Radical Ventures
Telus Ventures
BMO Capital Partners

What Leadership Changes Has Symend Seen Recently?

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Exits0

Symend's core C-suite executive team has remained largely stable over the past 12 months, following a period of significant leadership appointments in 2022 to fuel growth. No major C-level departures or new external C-level hires have been publicly announced between May 2023 and May 2024.

What Technology (Tech Stack) Is Used bySymend?

Discover the tools Symend uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Symend Email Formats and Examples

Symend commonly uses email formats such as [first].[last]@symend.com and [first_initial][last]@symend.com. These are standard patterns for many tech companies.

[first].[last]@symend.com (e.g., jane.doe@symend.com) or [first_initial][last]@symend.com (e.g., jdoe@symend.com)

Format

jane.doe@symend.com

Example

90%

Success rate

What's the Latest News About Symend?

Symend Newsroom • 2023-11-21

Symend Honored on the 2023 Deloitte Technology Fast 50â„¢ and Fast 500â„¢ Lists for Third Consecutive Year

Symend announced its inclusion in the Deloitte Technology Fast 50â„¢ and Technology Fast 500â„¢ lists, recognizing its rapid revenue growth, entrepreneurial spirit, and bold innovation. This marks the third consecutive year Symend has received this honor....more

Symend Newsroom • 2023-06-27

Symend Announces General Availability of its Expanded Digital Engagement Platform

Symend launched the general availability of its expanded Digital Engagement Platform, featuring new capabilities to help enterprises proactively engage customers, improve retention, and manage challenging interactions more effectively through data-driven insights and behavioral science....more

FinTech Breakthrough • 2023-05-16

Symend Named ‘Best Collections Solution’ in 2023 FinTech Breakthrough Awards Program

Symend was recognized as the 'Best Collections Solution' in the 7th annual FinTech Breakthrough Awards. The award highlights Symend's innovative approach to debt resolution using behavioral science and AI to create positive customer experiences....more

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