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Swale Borough Council is the local authority for the Swale district in Kent, England. It serves a population of approximately 150,000 residents across Sittingbourne, Faversham, the Isle of Sheppey, and surrounding rural areas. The council is responsible for delivering a wide range of essential public services, including environmental health, housing benefits, planning and building control, waste collection and recycling, street cleansing, leisure and cultural facilities, and council tax and business rates collection. It operates under a committee system with councillors elected by local residents, making decisions on policy and service delivery to enhance the quality of life and support the economic development of the borough.
Serves as the primary administrative hub, housing council departments, staff, the main council chamber for democratic meetings, and public access points for various council services.
A modern office building designed for public accessibility, featuring a public reception area, meeting rooms for council business, and the council chamber where formal council meetings are held. It also provides office space for the majority of council staff.
A public service-oriented environment focused on serving the community of Swale. The culture emphasizes collaboration between departments, adherence to democratic processes, and responsiveness to the needs of residents and local businesses. Professional development and a commitment to local governance are key aspects.
Swale House is the central point for local governance, democratic decision-making, and the delivery of essential public services for the entire Borough of Swale. It represents the administrative core of the local authority.
As a local government authority for a specific borough in Kent, United Kingdom, Swale Borough Council's operations are focused entirely within its geographical boundaries. It does not have a global presence in the corporate sense. Its functions are dedicated to serving the residents, businesses, and communities within the Borough of Swale.
Swale House, East Street
Sittingbourne
Kent
United Kingdom
Address: The Gateway, 38-42 High Street, Sheerness, ME12 1NL
To provide a local, accessible point for council services and community support, reducing the need for residents in the eastern part of the borough (Isle of Sheppey) to travel to the main offices in Sittingbourne.
Address: The Alexander Centre, 15-17 Preston St, Faversham ME13 8NZ (Note: Swale's presence here can vary, previously The Gateway, 1-2 Central Ave. Check current status with council)
To offer convenient, localized access to council services and partner agencies for the western part of the borough. The exact nature and location of these access points can change, so direct verification is recommended.
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As of April 2025, Swale Borough Council' leadership includes:
Swale Borough Council has been backed by several prominent investors over the years, including:
Over the past year, Swale Borough Council has seen key changes in its executive team, notably with the appointment of an Interim Director of Place following the departure of the previous director in this area.
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Swale Borough Council staff typically use a standard email format. For general inquiries, it is highly recommended to use the contact forms or general departmental email addresses provided on the official Swale Borough Council website (swale.gov.uk). This ensures your query is directed to the appropriate team promptly.
firstname.lastname@swale.gov.uk
Format
john.doe@swale.gov.uk
Example
80%
Success rate
Kent Online • February 29, 2024
Swale Borough Council approved a 2.99% increase in its share of council tax for the 2024-2025 financial year. The decision aims to protect frontline services amidst rising operational costs and increasing demand on council resources....more
BBC News • January 25, 2024
Facing a rise in homelessness, Swale Borough Council announced plans to invest £1.2 million in providing temporary accommodation for households in need within the borough. This initiative seeks to address the immediate housing crisis for vulnerable residents....more
Kent Online • November 10, 2023
Swale Borough Council announced the appointment of Brian Horton as its new interim director of place. Mr. Horton brings extensive experience to the role, which is crucial for overseeing planning, regeneration, and environmental services in the borough....more
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