Sutherland
Sutherland's Overview
Sutherland is an experience-led digital transformation company. For over 37 years, they have been developing and implementing digitally-enabled business solutions for global F500 and high-growth companies. By combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation, Sutherland helps its clients to solve their most pressing business challenges, achieve greater agility, and build more engaging, intuitive and sustainable customer, employee, and business experiences.
Where is Sutherland's Headquarters?
HQ Function
Serves as the primary center for global strategy formulation, executive leadership, corporate governance, and key administrative functions overseeing worldwide operations.
Notable Features:
The headquarters is situated in a modern office park environment, likely equipped with facilities to support collaboration, innovation, and executive operations.
Work Culture:
The HQ likely fosters a professional, innovative, and results-driven work culture, emphasizing client success, technological advancement, and global collaboration among its teams.
HQ Significance:
The Pittsford headquarters is pivotal as it anchors Sutherland's global network, guides strategic initiatives, and represents its commitment to growth and innovation from its base in New York.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect Sutherland's core values such as integrity, client-centricity, entrepreneurial spirit, and accountability.
Location:
Sutherland maintains a robust global presence, operating with delivery centers and offices in approximately 19 countries across the Americas, Europe, Asia-Pacific, Middle East, and Africa. This expansive network allows Sutherland to provide a wide array of functions globally, including customer engagement services, finance and accounting transformation, healthcare revenue cycle management, mortgage processing, digital engineering, data analytics, AI-powered automation, and industry-specific BPO solutions, catering to a diverse clientele in multiple languages and time zones.
Street Address:
1160 Pittsford Victor Road
City:
Pittsford
State/Province:
New York
Country:
USA
Sutherland's Global Presence
Chennai, Tamil Nadu, India
Address: Gateway Office Parks, SEZ, A1, Ground Floor, No 16, GST Road, Perungalathur, Chennai - 600063, India
Functions as a critical talent and delivery hub for clients across North America, Europe, and APAC, leveraging India's skilled workforce and IT infrastructure.
Manila, Metro Manila, Philippines
Address: Sutherland Global Services Philippines Inc., NET Park Building, 5th Ave, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines (Illustrative major site)
Utilizes the strong customer service talent pool in the Philippines to deliver high-quality support and engagement solutions for technology, retail, telecommunications, and other sectors.
London, United Kingdom
Address: Sutherland House, 118-122 College Road, Harrow, Middlesex, HA1 1BQ, United Kingdom (Illustrative major UK office)
Supports regional clients, especially in financial services, healthcare, and the public sector, and facilitates Sutherland's service delivery and expansion across Europe.
Bogotá, Colombia
Address: Carrera 7 # 113 - 43, Edificio Samsung, Piso 8, Bogotá, Colombia
Serves clients in North and Latin America, offering geographically proximate and culturally aligned services, particularly for customer engagement and F&A operations.
Buying Intent Signals for Sutherland
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Sutherland
As of April 2025, Sutherland' leadership includes:
Investors of Sutherland
Sutherland has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Sutherland has made strategic appointments to its executive leadership over the past year to enhance its growth trajectory and market position. Notably, the company appointed a new Chief Growth Officer. Specific details on other C-suite exits or a full list of all hires may not always be publicly announced for privately-held companies.
New Appointments:
Technology (Tech Stack) used by Sutherland
Discover the tools Sutherland uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Sutherland Email Formats and Examples
Sutherland primarily utilizes the `first.last@sutherlandglobal.com` email format for its employees. Another, less common, pattern observed is `flast@sutherlandglobal.com` (first initial followed by last name).
first.last@sutherlandglobal.com, flast@sutherlandglobal.com
Format
jane.doe@sutherlandglobal.com
Example
85%
Success rate
News and media
PR Newswire • February 20, 2024
Sutherland Named a 'Leader' in IDC MarketScape: Worldwide Smart Customer Care Services 2024 Vendor Assessment
Sutherland announced its recognition as a 'Leader' in the IDC MarketScape for Worldwide Smart Customer Care (SCC) Services 2024. This highlights Sutherland's proficiency in delivering AI-enhanced customer care solutions and its dedication to improving customer experiences via technology and innovation....more
PR Newswire • January 30, 2024
Sutherland Recognized as a Leader in Everest Group's Intelligent Document Processing (IDP) PEAK Matrix® Assessment 2024
Sutherland has been positioned as a Leader in Everest Group's Intelligent Document Processing (IDP) PEAK Matrix® Assessment 2024, underscoring its advanced capabilities in AI and machine learning for automated document processing, aiding clients in boosting efficiency and accuracy....more
PR Newswire • September 13, 2023
Sutherland Appoints Harita Gupta as Chief Growth Officer
Sutherland announced the appointment of Harita Gupta as its new Chief Growth Officer. In this capacity, Gupta will lead Sutherland's global growth strategy, aiming to broaden market presence and cultivate strategic partnerships to fuel business development....more
Highperformr’s free tools for company research
Explore Employees by Region or Country
See where a company’s workforce is located, by country or region.
View Funding Details
View past and recent funding rounds with amounts and investors.
Understand Revenue Insights
Understand company revenue estimates and financial scale.
Track Active Job Openings
Track active roles and hiring trends to spot growth signals.
Review Product and Offerings
Discover what a company offers—products, platforms, and solutions.
Get SIC or NAICS Codes
Get the company’s official SIC and NAICS classifications.
Analyze Website Traffic Trends
Analyze visitor volume, engagement, and top traffic sources.
Discover Social Profiles and Engagement
Explore LinkedIn, Twitter, and other active social profiles.
Identify Top Competitors
Identify top competitors based on similar business traits.
Research and Discover Companies with Highperformr — Smarter, Faster
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
- Track intent signals to find buyers who are actively in-market
- Enrich contacts and companies instantly, no need to switch tools
- Automate workflows to stay ahead of every change
- Connect your CRM & tools for seamless data sync and activation
Thousands of companies, including Sutherland, are just a search away.