What Does Subway Do?

Total employees106443
HeadquartersShelton
Founded1965

Subway is one of the world's largest quick-service restaurant (QSR) brands, renowned for its customizable submarine sandwiches (subs) and salads. Founded in 1965 by Fred DeLuca and Dr. Peter Buck, the company has expanded into a global franchise operation with tens of thousands of locations in over 100 countries. Subway's core offering revolves around fresh ingredients and made-to-order meals, allowing customers extensive personalization. While operating primarily through a franchise model, the corporate entity provides global brand strategy, marketing, operational standards, and innovation support to its network of independent franchisees. In August 2023, Subway was acquired by Roark Capital, a private equity firm with significant experience in the restaurant and franchise sector, marking a new phase of strategic growth and development for the iconic brand.

Where Is Subway's Headquarters?

Subway officeSubway officeSubway officeSubway office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for global strategic direction, franchise operations support, brand management, marketing leadership, product innovation, and corporate administration for the Subway brand worldwide.

Notable Features:

Modern office facilities designed to foster collaboration and support a global workforce. The Shelton location consolidates many corporate functions, while the Miami office is strategically positioned to attract diverse talent and drive digital and marketing initiatives.

Work Culture:

The corporate work culture at Subway is characterized by a dynamic, fast-paced environment focused on supporting a vast global network of franchisees and driving brand evolution. There's an emphasis on innovation, operational excellence, and adapting to changing consumer demands in the competitive QSR landscape. Post-acquisition by Roark Capital, the culture is likely further evolving towards accelerated growth and transformation.

HQ Significance:

The headquarters (both Shelton and Miami locations) are vital for steering the global strategy, ensuring brand consistency, managing complex supply chains, developing new products and technologies, and providing essential support services to thousands of franchise locations worldwide, ultimately shaping the Subway customer experience globally.

Values Reflected in HQ: The headquarters operations reflect Subway's commitment to franchisee success, global collaboration, continuous improvement, innovation in food service, and a strategic focus on brand revitalization and market leadership.

Location:

Subway maintains a significant global presence, supporting its extensive network of franchised restaurants in over 100 countries. Key functions supported globally include international brand management, coordinated marketing campaigns, global supply chain and procurement, franchisee training and operational support systems, new product research and development, quality assurance protocols, and the deployment of technology infrastructure for point-of-sale, online ordering, and loyalty programs. Regional headquarters and support centers ensure these global functions are effectively localized and implemented to meet the specific needs of diverse international markets.

Street Address:

1 Corporate Drive

City:

Shelton

State/Province:

Connecticut

Country:

USA

Where Else Does Subway Operate Around the World?

Miami, Florida, USA

Address: 1000 NW 57th Ct, Waterford Business District, Miami, FL 33126

Strategically located in Miami to leverage the city's dynamic business environment, diverse talent pool, and international connectivity to enhance Subway's global operations and innovation capabilities.

Amsterdam, Netherlands

Address: Prinsengracht 13, 1015 DK Amsterdam

Manages and supports the extensive network of Subway franchisees in Europe, adapting global strategies to diverse local market needs and consumer preferences to drive growth and brand presence within the region.

Singapore

Address: 1 Fusionopolis Link, #03-01 Nexus @one-north, Singapore 138542

Coordinates growth and brand consistency in the diverse and rapidly expanding Asia Pacific markets, tailoring global initiatives to local consumer behaviors and business landscapes.

Buying Intent Signals for Subway

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Subway? Meet the Executive Team

As of April 2025, Subway' leadership includes:

John Chidsey - Chief Executive Officer
Jeff Shepherd - Chief Financial Officer
Mike Moser - Chief Operating Officer
Carrie Walsh - Chief Marketing Officer
Ben Wells - Chief Business & Restaurant Technology Officer
Patrick Crumb - General Counsel

Who's Investing in Subway?

Subway has been backed by several prominent investors over the years, including:

Roark Capital Group

What Leadership Changes Has Subway Seen Recently?

Hire5
Exits3

Subway has actively refreshed its executive leadership over the past year (May 2023 - May 2024), particularly following its acquisition by Roark Capital. Key appointments include a new CFO, COO, General Counsel, and SVPs for Communications and U.S. Marketing, signaling a focus on strategic growth, operational excellence, and brand enhancement.

Departures

Trevor Bull, Trevor Bull departed from his role as Chief Information Officer.
Erin Linville, Erin Linville departed from her role as Chief Administrative Officer.
Ilene Kobert, Ilene Kobert transitioned out as Chief Legal Officer, succeeded by Patrick Crumb.

New Appointments:

Jeff Shepherd, Jeff Shepherd appointed as new Chief Financial Officer.
Taylor Bennett, Taylor Bennett appointed as SVP of Global Communications.
Cristina Wells, Cristina Wells appointed as SVP of U.S. Marketing.
Patrick Crumb, Patrick Crumb appointed as General Counsel.
Mike Moser, Mike Moser appointed as Chief Operating Officer.
Ben Wells, Ben Wells' role expanded to Chief Business & Restaurant Technology Officer.

What Technology (Tech Stack) Is Used bySubway?

Discover the tools Subway uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Subway Email Formats and Examples

Subway corporate email addresses typically follow common corporate patterns, most often using a combination of the employee's first and last names. While variations may exist, the formats [first_initial][last]@subway.com (e.g., jdoe@subway.com) or [first].[last]@subway.com (e.g., jane.doe@subway.com) are frequently encountered for corporate communications.

[first_initial][last]@subway.com or [first].[last]@subway.com

Format

jdoe@subway.com

Example

75%

Success rate

What's the Latest News About Subway?

Subway Newsroom • August 24, 2023

Subway Announces Sale to Roark Capital

Subway officially announced that it has entered into a definitive agreement to be acquired by Roark Capital, a private equity firm with extensive experience in restaurant and franchise businesses. This landmark deal aims to fuel Subway's continued global growth, brand transformation, and enhance franchisee profitability....more

Subway Newsroom • January 18, 2024

Subway Expands 'Footlong' Category with New Sidekicks Menu

Subway launched its new 'Sidekicks' menu, featuring a footlong Cinnabon churro, a footlong Auntie Anne's pretzel, and a footlong chocolate chip cookie. This expansion of its popular 'footlong' offerings beyond sandwiches aims to attract customers with craveable snack and dessert options, driving incremental sales....more

QSR Magazine • April 16, 2024

Subway Debuts New Lineup of Wraps Inspired by Popular Sandwiches

Subway introduced a new collection of globally inspired wraps, leveraging the popular fillings of its existing sandwich line but served in a new lavash-style flatbread. This menu innovation is part of Subway's ongoing efforts to refresh its offerings and cater to evolving consumer preferences for variety and convenience....more

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