Substack
Substack's Overview
Substack is an American online platform that provides publishing, payment, analytics, and design infrastructure to support subscription newsletters. It enables writers to send digital newsletters directly to subscribers, offering both free and paid subscription models. Founded in 2017 by Chris Best, Jairaj Sethi, and Hamish McKenzie, Substack's mission is to make it simple for writers to start a publication and get paid directly by their readers, fostering a new model for independent journalism and creative expression. The platform has gained significant traction among journalists, experts, and creators looking for autonomy and a direct monetization channel.
Where is Substack's Headquarters?
HQ Function
The San Francisco headquarters serves as the central nerve center for Substack's global operations, including product development, engineering, strategic planning, marketing, and corporate leadership.
Notable Features:
While specific architectural details are not widely publicized, being in San Francisco suggests a modern office environment designed to foster collaboration and innovation, typical of leading tech companies. It's likely optimized for a hybrid work model.
Work Culture:
Substack's work culture is reportedly focused on empowering creators and fostering a strong sense of ownership and impact. It emphasizes collaboration, intellectual curiosity, and a mission-driven approach to building a better ecosystem for writers.
HQ Significance:
The San Francisco HQ is significant as it places Substack at the heart of the tech industry, allowing access to top talent, venture capital, and a vibrant ecosystem of innovation, crucial for its growth and platform development.
Values Reflected in HQ: The headquarters likely reflects Substack's values of innovation, creator-centricity, and building a sustainable model for independent publishing in the digital age.
Location:
Substack's platform is accessible to writers and readers worldwide, supporting content creation and consumption across numerous countries and languages. While its corporate headquarters is in the US, its operational footprint is inherently global due to the digital nature of its service and its distributed team. Functions supported globally include platform access, payment processing for international subscriptions, writer support, and community engagement for its international user base.
Street Address:
548 Market St, PMB 72296
City:
San Francisco
State/Province:
CA
Country:
USA
Substack's Global Presence
Distributed (Remote-First)
Address: Not Applicable (Primarily Remote Workforce)
The distributed model supports Substack's global user base of writers and readers, enabling flexible operations and diverse perspectives in product development and community engagement. It reduces reliance on physical office locations beyond its main HQ.
Buying Intent Signals for Substack
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Executive Team of Substack
As of April 2025, Substack' leadership includes:
Investors of Substack
Substack has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Substack's core founding executive team has remained stable, continuing to lead the company's strategic direction. No major high-profile executive hires or departures have been publicly announced in the last 12 months. The company has focused on internal team growth and product development.
Technology (Tech Stack) used by Substack
Discover the tools Substack uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Substack Email Formats and Examples
Substack typically uses a first name-based email format for its employees, often associated with their primary domain 'substack.com' or their corporate entity 'substackinc.com'. The most common structure appears to be [first_name]@substack.com.
[first]@substack.com or [first]@substackinc.com
Format
chris@substack.com
Example
85%
Success rate
News and media
Substack Blog • May 2, 2024
Substack news title: Substack Reader for Android is now available
Substack announced the official launch of its Substack Reader app for Android devices, expanding access for readers to discover and consume content from their favorite writers on the platform, complementing its existing iOS app and web reader....more
The Verge • April 11, 2024
Substack news title: Substack is testing its own version of Twitter with ActivityPub support
Substack is reportedly experimenting with integrating ActivityPub, the decentralized social networking protocol, into its Notes feature. This move could allow Substack Notes to interoperate with other federated platforms like Mastodon, potentially expanding its social reach and creating a Twitter-like alternative....more
Nieman Lab • January 18, 2024
Substack news title: Substack addresses content moderation concerns amid controversy
Substack faced scrutiny over its content moderation policies, particularly regarding extremist content on the platform. CEO Chris Best responded to concerns, stating the company was listening and reviewing its policies, while reiterating a commitment to free expression and the challenges of content moderation at scale....more
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