What Does Streamline Global Do?

Total employees1001
HeadquartersPittsford
Founded2015

Streamline Global is a company dedicated to helping businesses optimize their operations and enhance customer experiences through a suite of services including Business Process Outsourcing (BPO), advanced contact center solutions, and strategic digital transformation initiatives. They focus on delivering efficiency, innovation, and tangible results for their clients across various industries by leveraging technology and a skilled global workforce.

Where Is Streamline Global's Headquarters?

Streamline Global officeStreamline Global officeStreamline Global officeStreamline Global office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for strategic leadership, corporate governance, business development, and coordination of Streamline Global's worldwide operations and service delivery.

Notable Features:

Modern office facilities situated in a professional business park, designed to promote collaboration, innovation, and efficient operational management.

Work Culture:

Characterized by a client-centric, results-driven environment that fosters teamwork, continuous learning, and the adoption of cutting-edge technologies to deliver exceptional BPO and customer experience services.

HQ Significance:

The headquarters is pivotal for steering Streamline Global's strategic direction, managing key North American client relationships, and serving as a center for innovation in service offerings and operational excellence.

Values Reflected in HQ: The headquarters' setup likely reflects core values such as efficiency, technological advancement, client partnership, and a commitment to quality service delivery.

Location:

Streamline Global maintains a robust global presence to support its worldwide clientele, with strategic operational centers in the USA (Pittsford, NY), the Philippines (Pasig City), Nicaragua (Managua), and Jamaica (Montego Bay). These locations enable the company to provide continuous, 'follow-the-sun' BPO services, including multilingual customer support, technical assistance, back-office functions, and digital transformation projects across diverse industries and geographies.

Street Address:

125 Sully's Trail, Suite 7A

City:

Pittsford

State/Province:

NY

Country:

USA

Where Else Does Streamline Global Operate Around the World?

Pasig City, Metro Manila, Philippines

Address: GF, Silver City 2, Frontera Drive cor. Julia Vargas, Ortigas East, Pasig City 1604

Functions as a key global delivery center, catering to international clients, particularly those requiring 24/7 operational capabilities and support for the APAC region and English-speaking markets worldwide.

Managua, Nicaragua

Address: KM 6.5 Carretera Masaya, Edificio Cobirsa II, 3er Piso

Offers cost-effective solutions with strong cultural affinity to American markets, specializing in customer service, sales support, and technical assistance, enhancing regional client engagement.

Montego Bay, Jamaica

Address: Barnett Tech Park, Lot #10, Fairfield Road, Montego Bay

Primarily supports North American clients with voice and non-voice BPO services, benefiting from the region's strong customer service orientation, accent neutrality, and convenient time zone alignment.

Buying Intent Signals for Streamline Global

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Streamline Global? Meet the Executive Team

As of April 2025, Streamline Global' leadership includes:

Alex G. Rivera - Chief Executive Officer
Patrick Harcourt - President
Christina Fuhrman - Chief Financial Officer
Michael Thompson - Chief Operating Officer
Jeff Hinds - Chief Revenue Officer
Mark Atteridg - Chief Information Officer
Joe Friszolowski - SVP, Global Operations
Sarah Henry - SVP, Human Resources

Who's Investing in Streamline Global?

Streamline Global has been backed by several prominent investors over the years, including:

Streamline Global is a privately held company. Detailed information about its current primary equity investors following its acquisition by an undisclosed strategic acquirer in 2021 is not publicly available. The company has a history of partnering with financial institutions, including utilizing debt financing from firms such as Main Street Capital Corporation.

What Leadership Changes Has Streamline Global Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major C-suite executive hires or exits announced by Streamline Global in the last 12 months. The leadership team, as listed on the company's website, appears to be stable.

What Technology (Tech Stack) Is Used byStreamline Global?

Discover the tools Streamline Global uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Streamline Global Email Formats and Examples

Streamline Global commonly uses the email format combining the first initial of an employee's name with their full last name, followed by the company domain. Other formats might exist but this is a prevalent one.

[first_initial][last]@streamline-global.com

Format

arivera@streamline-global.com

Example

80%

Success rate

What's the Latest News About Streamline Global?

Streamline Global Website • October 26, 2023

Streamline Global Recognized as a Major Contender in Everest Group’s 2023 CXM PEAK Matrix® for Americas

Streamline Global announced its recognition as a Major Contender in the Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023 for the Americas. This acknowledgment highlights Streamline's capabilities, market impact, and vision in the competitive CXM services landscape....more

Streamline Global Website • March 21, 2023

Streamline Global Enhances Security Posture with SOC 2 Type II Compliance

Streamline Global successfully completed its SOC 2 Type II audit, a significant milestone demonstrating its commitment to maintaining robust data security controls and upholding privacy standards for its clients' sensitive information across its BPO and contact center operations....more

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