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Streamline Global is a company dedicated to helping businesses optimize their operations and enhance customer experiences through a suite of services including Business Process Outsourcing (BPO), advanced contact center solutions, and strategic digital transformation initiatives. They focus on delivering efficiency, innovation, and tangible results for their clients across various industries by leveraging technology and a skilled global workforce.
Serves as the central hub for strategic leadership, corporate governance, business development, and coordination of Streamline Global's worldwide operations and service delivery.
Modern office facilities situated in a professional business park, designed to promote collaboration, innovation, and efficient operational management.
Characterized by a client-centric, results-driven environment that fosters teamwork, continuous learning, and the adoption of cutting-edge technologies to deliver exceptional BPO and customer experience services.
The headquarters is pivotal for steering Streamline Global's strategic direction, managing key North American client relationships, and serving as a center for innovation in service offerings and operational excellence.
Streamline Global maintains a robust global presence to support its worldwide clientele, with strategic operational centers in the USA (Pittsford, NY), the Philippines (Pasig City), Nicaragua (Managua), and Jamaica (Montego Bay). These locations enable the company to provide continuous, 'follow-the-sun' BPO services, including multilingual customer support, technical assistance, back-office functions, and digital transformation projects across diverse industries and geographies.
125 Sully's Trail, Suite 7A
Pittsford
NY
USA
Address: GF, Silver City 2, Frontera Drive cor. Julia Vargas, Ortigas East, Pasig City 1604
Functions as a key global delivery center, catering to international clients, particularly those requiring 24/7 operational capabilities and support for the APAC region and English-speaking markets worldwide.
Address: KM 6.5 Carretera Masaya, Edificio Cobirsa II, 3er Piso
Offers cost-effective solutions with strong cultural affinity to American markets, specializing in customer service, sales support, and technical assistance, enhancing regional client engagement.
Address: Barnett Tech Park, Lot #10, Fairfield Road, Montego Bay
Primarily supports North American clients with voice and non-voice BPO services, benefiting from the region's strong customer service orientation, accent neutrality, and convenient time zone alignment.
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As of April 2025, Streamline Global' leadership includes:
Streamline Global has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major C-suite executive hires or exits announced by Streamline Global in the last 12 months. The leadership team, as listed on the company's website, appears to be stable.
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Streamline Global commonly uses the email format combining the first initial of an employee's name with their full last name, followed by the company domain. Other formats might exist but this is a prevalent one.
[first_initial][last]@streamline-global.com
Format
arivera@streamline-global.com
Example
80%
Success rate
Streamline Global Website • October 26, 2023
Streamline Global announced its recognition as a Major Contender in the Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023 for the Americas. This acknowledgment highlights Streamline's capabilities, market impact, and vision in the competitive CXM services landscape....more
Streamline Global Website • March 21, 2023
Streamline Global successfully completed its SOC 2 Type II audit, a significant milestone demonstrating its commitment to maintaining robust data security controls and upholding privacy standards for its clients' sensitive information across its BPO and contact center operations....more
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