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STR (Smith Travel Research) is a global leader and a division of CoStar Group, providing premium data benchmarking, analytics, and marketplace insights for the worldwide hospitality industry. For over 35 years, STR has empowered hotel operators, owners, investors, and destinations with accurate, confidential, and actionable performance data. Their comprehensive solutions enable effective strategizing and competition by covering key metrics such as supply, demand, occupancy, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR) across diverse global markets.
Serves as the main operational hub for STR's global data collection, processing, analytics, product development, and client support services for the hospitality sector.
Modern office facility specifically designed to foster collaboration, data analysis, and secure data management, equipped with advanced technology infrastructure.
A data-driven, analytical, and client-focused environment. The culture emphasizes precision, confidentiality, and deep industry expertise, with employees passionate about the hospitality sector.
The Hendersonville headquarters is critical to STR's global operations, housing the core teams and technology that drive its market intelligence and benchmarking services, which are trusted by the worldwide hospitality industry.
STR maintains a significant global presence to support the international hospitality industry, with key operational hubs in North America (Hendersonville, TN), EMEA (London, UK), and Asia Pacific (Singapore). These offices facilitate worldwide data collection from over 75,000 hotels in 180+ countries, enabling localized analytics, dedicated client support, and targeted business development. This ensures comprehensive market coverage and actionable insights for hotel operators, investors, tourism organizations, and financial institutions across the globe.
735 East Main Street
Hendersonville
Tennessee
USA
Address: Blue Fin Building, 110 Southwark Street, London, SE1 0SU, UK
To cater to the specific data, analytical, and market intelligence needs of the EMEA hospitality markets, offering localized insights, thought leadership, and dedicated support to clients.
Address: 6 Battery Road, #33-01, Singapore 049909
To provide comprehensive market intelligence and performance benchmarking tailored to the unique characteristics, growth patterns, and trends of the diverse Asia Pacific hospitality landscape.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, STR' leadership includes:
STR has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or exits specifically for STR's distinct divisional leadership have been prominently identified in the last 12 months. STR operates as a division of CoStar Group, and significant leadership announcements may be integrated within broader CoStar Group communications or not publicly detailed at the divisional level.
Discover the tools STR uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
STR, as a part of CoStar Group, primarily utilizes email formats associated with its own domain, str.com. The most common format is first initial followed by the last name.
[first_initial][last]@str.com
Format
jdoe@str.com (example for Jane Doe)
Example
85%
Success rate
STR • April 4, 2024
U.S. hotel performance came in lower than the previous week and showed mixed comparisons with 2023 for the week ending March 30, 2024. Occupancy was 63.7% (-4.6% YoY), ADR was US$157.93 (+0.5% YoY), and RevPAR was US$100.54 (-4.1% YoY). The Top 25 Markets showed lower occupancy but higher ADR than all other markets....more
STR • March 28, 2024
London’s hotel industry reported its highest ADR for any March on record, according to preliminary data from STR. Occupancy for March 2024 was 77.5%, ADR was GBP200.30, and RevPAR was GBP155.20, showing significant year-over-year growth in ADR and RevPAR....more
Hotel News Now (a CoStar publication) • October 20, 2023
STR and CoStar revised their U.S. hotel forecast downward, anticipating slower growth in revenue per available room (RevPAR) through 2024. While nominal RevPAR is projected to surpass 2019 levels, inflation-adjusted RevPAR is not expected to recover until after 2025, citing economic conditions and a cooling of leisure demand....more
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