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Stepes is a leading global provider of on-demand translation services and AI-driven language technology solutions, developed by CSOFT International. It offers a comprehensive suite of services including document translation, website localization, software localization, multilingual chatbots, and interpretation services, catering to diverse industries. Stepes leverages a large network of professional human translators combined with cutting-edge AI to deliver speed, quality, and scalability for businesses looking to expand their global reach. The platform is designed to be mobile-first, enabling translations anytime, anywhere.
Serves as the primary registered office in the United States, supporting global strategy, marketing, and business development for Stepes' innovative language technology solutions. Operational activities are largely coordinated through CSOFT's global offices.
While the listed address is a registered office, Stepes' operational infrastructure is significantly cloud-based and distributed, emphasizing accessibility and global connectivity. Its 'notable feature' is its decentralized, tech-driven operational model leveraging CSOFT's global presence.
As a technology-driven company within the established CSOFT International, the culture fosters innovation, agility, and a global mindset. It emphasizes leveraging technology for efficiency and customer satisfaction, with teams often collaborating remotely across CSOFT's global network.
The San Francisco Bay Area location strategically places Stepes (via its registered office) within a leading global hub for technology and innovation, aligning with its tech-forward approach to language services.
Stepes achieves its global presence through its innovative cloud-based platform and by leveraging the extensive global infrastructure of its parent company, CSOFT International. This includes a distributed network of tens of thousands of professional translators in over 100 countries. Key functions supported globally include 24/7 project management, multilingual customer support, international sales and marketing operations, and the continuous development and deployment of its AI-powered translation technologies to serve clients across all time zones.
548 Market St, PMB 96968
San Francisco
California
USA
Address: Unit A306, F/3, Zhaowei Building, No. 14 Jiuxianqiao Road, Chaoyang District, Beijing 100015, P.R. China
Key center for accessing a vast pool of linguistic talent in Asian languages and driving innovation in translation technology tailored for the rapidly growing regional and global markets.
Address: Room 601, BEA Finance Tower, 60 Lu Jia Zui Ring Road, Pudong, Shanghai 200120, P.R. China
Supports a diverse client base in industries such as manufacturing, technology, and finance in Eastern China with comprehensive localization and translation solutions.
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As of April 2025, Stepes' leadership includes:
Stepes has been backed by several prominent investors over the years, including:
Publicly available information does not indicate significant executive new hires or exits directly within the Stepes leadership team or its immediate CSOFT management in the past 12 months. Key figures like CSOFT CEO Shunee Yee and Stepes Creator Carl Yao continue in their prominent roles. CSOFT may have internal role changes not widely publicized.
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Stepes is a brand of CSOFT International. Professional email communications typically originate from @stepes.com or @csoftintl.com domains. Common formats include [first].[last]@[domain].com or [first_initial][last]@[domain].com. For example, key personnel at CSOFT often use the [first].[last]@csoftintl.com format.
[first].[last]@stepes.com or [first_initial][last]@stepes.com (also potentially [first].[last]@csoftintl.com)
Format
jane.doe@stepes.com or jdoe@stepes.com
Example
70%
Success rate
Stepes.com News • August 9, 2023
Stepes announced the release of enhanced versions of its mobile translation app for both iOS and Android platforms. The upgrades include an improved user interface, faster performance, and expanded language support, aiming to provide a more seamless experience for on-the-go translation needs....more
PR Newswire • May 17, 2023
Stepes unveiled a significant upgrade to its website translation solution, promising up to 10x faster turnaround times and superior translation quality. The enhancement leverages its AI-powered platform combined with professional human translators to streamline the website localization process for global businesses....more
Stepes.com News • January 10, 2023
Stepes introduced its next-generation multilingual chatbot translation services, enabling businesses to deploy AI-powered customer service chatbots that can communicate fluently in multiple languages, improving global customer engagement....more
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