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Startek is a global leader in customer experience (CX) management solutions. The company provides omnichannel CX, digital transformation, and technology services to leading brands across various industries. Startek combines expertise in people, technology, and data to help businesses build stronger customer relationships, improve operational efficiency, and drive growth. With a presence in 12 countries, Startek leverages its diverse talent pool and AI-powered solutions to deliver personalized and seamless customer journeys.
Serves as a key corporate office, overseeing operations, strategy, and administrative functions for the Americas region and contributing to global corporate governance. It also supports global sales and client management.
Located in the Denver Tech Center, a prominent business hub, offering modern office facilities and collaborative workspaces designed to foster innovation.
Startek's HQ fosters a work culture centered on innovation, collaboration, client-centricity, and employee empowerment. It emphasizes a dynamic environment that supports learning and growth.
The Greenwood Village office is a strategic hub for Startek's operations in the Americas and plays a crucial role in its global strategy, particularly after its merger with Aegis and subsequent private acquisition.
Startek operates across 12 countries, including the USA, Canada, India, Philippines, South Africa, Australia, Honduras, Jamaica, Peru, Argentina, Colombia, and Saudi Arabia. Globally, Startek supports functions such as omnichannel customer care, technical support, sales and retention programs, data analytics, AI-driven CX automation, digital transformation initiatives, and comprehensive back-office processing services in numerous languages.
6200 S Syracuse Way, Suite 475
Greenwood Village
Colorado
USA
Address: Essar House, 11 K.K. Marg, Mahalaxmi, Mumbai 400034, India
Serves as a strategic center for service delivery, innovation, talent development, and business expansion across India, the Middle East, Africa, and parts of Asia, underscoring Startek's significant footprint in these high-growth markets.
Address: Startek Building, 215 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines
Critical for Startek's global service delivery network, offering scalable CX solutions and leveraging the Philippines' established BPO infrastructure and strong customer service culture.
Address: Stoneridge Office Park, Block C, 8 Greenstone Place, Greenstone Hill, Johannesburg, 1609, South Africa
Supports Startek's expansion in the EMEA region, providing culturally attuned customer service and tapping into a diverse talent pool to serve a global clientele.
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As of April 2025, Startek' leadership includes:
Startek has been backed by several prominent investors over the years, including:
Following its take-private acquisition by Capital Square Partners, Startek significantly restructured its global executive leadership in August 2023. This included the appointment of a new Global CEO, Global CFO, Global COO, and other key C-suite and regional leaders, aimed at driving the company's next phase of growth and strategic transformation under new ownership.
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Startek commonly uses the 'firstname.lastname@startek.com' email format for its employees. While this is the predominant structure, minor variations might exist for specific roles or legacy systems. For general outreach, this format is the most reliable.
firstname.lastname@startek.com
Format
jane.doe@startek.com
Example
85%
Success rate
Startek News • February 29, 2024
Startek was honored with the 'Company of the Year' award at the Customer Contact Week (CCW) Excellence Awards 2024 in Berlin, recognizing its outstanding contributions to the customer experience industry and commitment to innovation....more
PR Newswire • September 13, 2023
Startek entered into a strategic partnership with Yuma, a generative AI company, to integrate advanced AI capabilities into its customer experience solutions. This collaboration aims to enhance agent productivity, personalize customer interactions, and improve overall service quality....more
PR Newswire • August 2, 2023
Startek announced a new global leadership team, including the appointment of Bharat Rao as Global CEO, Nishit Shah as Global CFO, and Pushkaraj Kale as Global COO. These changes are intended to accelerate Startek's growth and innovation under the ownership of Capital Square Partners....more
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