HQ Function

Serves as the central administrative and operational hub for STARS, coordinating fundraising, strategic planning, human resources, finance, IT, and logistical support for its network of air ambulance bases across Western Canada. It also houses key operational elements like the Emergency Link Centre.

Notable Features:

The Calgary headquarters includes administrative offices, a state-of-the-art Emergency Link Centre (dispatch), advanced training and simulation facilities for medical and aviation personnel, and is co-located with the Calgary operational base and aircraft hangar.

Work Culture:

A highly dedicated, mission-driven culture focused on excellence, safety, collaboration, and compassion in providing critical care. Teams work collaboratively in high-pressure situations, united by the common goal of saving lives and serving the community.

HQ Significance:

The headquarters is the nerve center for coordinating thousands of life-saving missions annually across a vast geographical area, managing critical resources, fostering innovation in pre-hospital critical care, and ensuring the sustainability of the organization.

Values Reflected in HQ: The headquarters embodies STARS' core values: Safety, Teamwork, Accountability, Respect, and Spirit. It reflects a commitment to community service, excellence in patient care, continuous improvement, and responsible stewardship of donor funds.

Location:

STARS operates exclusively within Canada, with a primary focus on Western Canada (Alberta, Saskatchewan, and Manitoba). Its services are deeply integrated into the provincial healthcare systems of these provinces. While its direct flight operations are regional, STARS contributes to the broader Canadian and international emergency medical services community through leadership in air medical best practices, research, innovation, and training. They often collaborate with other air ambulance services and healthcare providers nationally.

Street Address:

1441 Aviation Park NE, Box 570

City:

Calgary

State/Province:

Alberta

Country:

Canada