HQ Function

The headquarters serves as the central coordination and management hub for the alliance, overseeing strategic initiatives, marketing, IT infrastructure, product development, and ensuring consistent service standards across member airlines.

Notable Features:

Located within the Frankfurt Airport Center, providing direct access and proximity to global aviation operations and many member airline services. The office likely features modern, collaborative workspaces designed for an international team.

Work Culture:

The work culture at Star Alliance HQ is characterized by its international diversity, collaboration, and a strong focus on the aviation industry and customer experience. Employees often come from various member airlines or have extensive backgrounds in travel and aviation.

HQ Significance:

The headquarters is pivotal for managing and developing the world's largest airline alliance, facilitating cooperation between member carriers, and driving innovation in global air travel.

Values Reflected in HQ: The headquarters reflects Star Alliance's core values of global connectivity, customer focus, collaboration among diverse members, and operational excellence.

Location:

Star Alliance supports a vast global network through its member airlines, covering an extensive number of airports and countries worldwide. Its functions supported globally include: coordinated flight schedules for seamless connections, co-location of member airlines at airports, shared lounge access for eligible customers, integrated baggage handling, unified frequent flyer benefits (mileage earning and redemption across carriers), and joint marketing initiatives. The alliance also works on common IT platforms and digital solutions to enhance the passenger journey.

Street Address:

Frankfurt Airport Center 1 (FAC 1), Hugo-Eckener-Ring

City:

Frankfurt am Main

State/Province:

Hesse

Country:

Germany