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What Does Sprinklr Do?

Total employees4341
HeadquartersNew York
Founded2009

Sprinklr is a leading enterprise software company that provides a Unified Customer Experience Management (Unified-CXM) platform. This platform utilizes advanced Artificial Intelligence to help global brands manage customer interactions across various digital channels. Sprinklr enables companies to listen to customers, learn from them, and show them they care by delivering better experiences in marketing, advertising, research, care, sales, and engagement. It helps organizations break down internal silos, collaborate more effectively, and provide a consistent and personalized customer journey.

Where Is Sprinklr's Headquarters?

Sprinklr officeSprinklr officeSprinklr officeSprinklr office
*Images sourced via web search. Rights belong to original owners

HQ Function

The New York headquarters serves as the central hub for Sprinklr's global operations, housing key leadership, corporate strategy, finance, global sales and marketing direction, and product innovation teams.

Notable Features:

Situated in a modern office building in Midtown Manhattan, the headquarters likely features contemporary design, open-plan collaborative spaces, and advanced technology infrastructure to support its dynamic workforce.

Work Culture:

The work culture at Sprinklr's HQ is characterized by innovation, customer-centricity, and a fast-paced environment, driven by 'The Sprinklr Way' values. It fosters collaboration and encourages employees to contribute to the company's mission of enabling human experiences.

HQ Significance:

As the primary command center, the NYC headquarters is crucial for Sprinklr's strategic decision-making, investor relations, and coordination of its worldwide activities. Its location in a major global business and technology hub facilitates access to talent and partners.

Values Reflected in HQ: The HQ environment likely reflects Sprinklr's values of collaboration (through open and shared workspaces), innovation (with state-of-the-art facilities), and a focus on people (employee amenities and a dynamic atmosphere).

Location:

Sprinklr maintains a robust global presence with offices strategically located across the Americas, Europe, Asia-Pacific, and the Middle East. This worldwide network supports a diverse international client base by providing localized sales, customer success, marketing, research and development, and technical support functions. Key global functions like product engineering are distributed across major tech hubs, while regional offices cater to specific market needs, ensuring Sprinklr can effectively serve enterprises wherever they operate.

Street Address:

29 West 35th Street, 8th Floor

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Sprinklr Operate Around the World?

London, United Kingdom

Address: The Sprinklr Building, 21 Holborn Viaduct, London, EC1A 2DY, UK

Strategic center for engaging with European enterprises, tailoring solutions to local market demands, and expanding Sprinklr's footprint across EMEA.

Bangalore, Karnataka, India

Address: Sprinklr India Pvt Ltd, Ground Floor, Block Wing B, SEZ Unit, Pritech Park SEZ, Survey No. 51-64/4, Bellandur Village, Varthur Hobli, Bangalore - 560103, India

Drives global product innovation and provides critical operational support. Also serves as a key center for the APAC market and global service delivery.

Tokyo, Japan

Address: Level 20, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

Supports business growth and customer engagement in one of Asia-Pacific's largest economies, ensuring the Sprinklr platform meets local cultural and business nuances.

Gurugram, Haryana, India

Address: 9th Floor, Tower B, DLF Building, Block 2, Sector 25A, DLF Cyber City, Phase III, Gurugram, Haryana 122002, India

Strengthens Sprinklr's R&D capabilities and service delivery capacity for its global and regional client base.

Buying Intent Signals for Sprinklr

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Sprinklr? Meet the Executive Team

As of April 2025, Sprinklr' leadership includes:

Ragy Thomas - Founder, Chairman & Chief Executive Officer
Manish Sarin - Chief Financial Officer
Vivek Kundra - President & Chief Operating Officer
Amitabh Misra - Chief Technology Officer
Paul Ohls - Chief Revenue Officer
Grad Conn - Chief Experience & Marketing Officer
Pavitar Singh - Chief Technology Officer, Office of the CEO

Who's Investing in Sprinklr?

Sprinklr has been backed by several prominent investors over the years, including:

Hellman & Friedman
Permira
Battery Ventures
ICONIQ Capital
Intel Capital
Temasek Holdings
Sixth Street

What Leadership Changes Has Sprinklr Seen Recently?

Hire3
Exits1

Over the past 12 months (approx. May 2023 - May 2024), Sprinklr has made significant appointments to its executive team, including a new Chief Financial Officer and an EVP of Customer Operations and Success, alongside promoting its COO to President & COO. There was also a notable departure in a key talent leadership role. These changes reflect Sprinklr's focus on strengthening its leadership for continued growth and market expansion.

Departures

Diane Adams, Diane Adams departed from her role as Chief Culture and Talent Officer. The People & Places organization subsequently began reporting to the COO.

New Appointments:

Manish Sarin, Manish Sarin was appointed as Sprinklr's Chief Financial Officer, bringing extensive experience from previous financial leadership roles.
Scott Harvey, Scott Harvey was appointed as EVP, Customer Operations and Success, to lead global customer support and success initiatives.
Vivek Kundra, Vivek Kundra was promoted from Chief Operating Officer to the expanded role of President & Chief Operating Officer, taking on broader responsibilities.

What Technology (Tech Stack) Is Used bySprinklr?

Discover the tools Sprinklr uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sprinklr Email Formats and Examples

Sprinklr primarily uses the 'first.last' email format (e.g., john.doe@sprinklr.com). Other formats like 'firstinitiallast' (e.g. jdoe@sprinklr.com) or 'first' (e.g. john@sprinklr.com) may exist but are less common. Understanding the primary format increases the likelihood of successfully reaching a Sprinklr employee.

[first].[last]@sprinklr.com

Format

jane.doe@sprinklr.com

Example

90%

Success rate

What's the Latest News About Sprinklr?

Sprinklr Investor RelationsMarch 27, 2024

Sprinklr Announces Fourth Quarter and Full Year Fiscal 2024 Results

Sprinklr reported its financial results for the fourth quarter and full fiscal year ended January 31, 2024. The company highlighted revenue growth and customer expansions, showcasing continued demand for its Unified-CXM platform. Total revenue for Q4 FY24 was $194.2 million, up 17% year-over-year, and subscription revenue was $176.8 million, up 19% year-over-year....more

Sprinklr BlogFebruary 14, 2024

Sprinklr Named a Leader in The Forrester Wave™: Social Suites, Q1 2024

Sprinklr announced it was named a Leader by Forrester Research in The Forrester Wave™: Social Suites, Q1 2024 report. Sprinklr received the highest scores possible in 16 criteria, including innovation, community, and social selling. This recognition underscores Sprinklr's strength in providing comprehensive social media management solutions as part of its Unified-CXM platform....more

Sprinklr Press ReleaseNovember 7, 2023

Sprinklr Appoints Manish Sarin as Chief Financial Officer

Sprinklr announced the appointment of Manish Sarin as Chief Financial Officer, effective November 27, 2023. Sarin brings over two decades of experience in the software and technology industry to Sprinklr, previously serving as CFO at UiPath....more

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