What Does Springshare Do?

Total employees61
HeadquartersClearwater
Founded2007

Springshare is a prominent cloud-based software provider dedicated to serving libraries and educational institutions globally. Founded in 2007, the company offers a comprehensive suite of Software-as-a-Service (SaaS) products, including the widely adopted LibGuides (content management and curation), LibAnswers (reference and communication platform with chat, ticketing, and FAQ), LibCal (calendaring, space, and equipment booking), LibStaffer (staff scheduling), LibInsight (data analytics), and LibConnect (CRM). Springshare's mission is to empower libraries to better engage with their users, manage resources efficiently, demonstrate their value, and streamline operations. They serve over 7,500 institutions in more than 100 countries, emphasizing user-friendly interfaces, robust functionality, and dedicated customer support. The company operates primarily on a remote-first, distributed model, fostering a culture of innovation and responsiveness to the evolving needs of the global library community.

Where Is Springshare's Headquarters?

Springshare officeSpringshare officeSpringshare officeSpringshare office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central point for leadership, strategic decision-making, core product development oversight, and key administrative functions, coordinating a globally distributed team.

Notable Features:

As a remote-first company, the physical presence in Clearwater is likely a lean, functional office supporting key leadership and administrative staff rather than a large-scale employee campus with extensive on-site facilities.

Work Culture:

Springshare fosters a work culture centered on collaboration, innovation, customer-centricity, and flexibility. This is strongly supported by its remote-first environment, which empowers employees with autonomy and focuses on results.

HQ Significance:

The Clearwater operational hub is significant as the anchor point for Springshare's global operations, guiding the innovation, development, and delivery of its widely-used suite of library software solutions.

Values Reflected in HQ: The operational setup reflects values of efficiency, technological leverage, adaptability, and a focus on global talent acquisition over geographical constraints, aligning with their remote-first philosophy.

Location:

Springshare supports a diverse global clientele in over 107 countries. Its core functions, including software development, 24/7 customer support, sales operations, marketing initiatives, and training programs, are effectively managed by a distributed team strategically located in various international regions. This global, remote-first operational model allows for continuous product improvement driven by worldwide library needs and ensures responsive, localized support for its extensive user community.

Street Address:

Specific office address for the Clearwater operational hub is not publicly promoted, aligning with their distributed workforce model.

City:

Clearwater

State/Province:

Florida

Country:

USA

Where Else Does Springshare Operate Around the World?

Global (Remote)

Address: Not Applicable (Distributed Workforce)

This model allows Springshare to leverage diverse global talent, provide responsive support across different time zones, and maintain a close understanding of the needs of its international customer base.

Buying Intent Signals for Springshare

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Springshare? Meet the Executive Team

As of April 2025, Springshare' leadership includes:

Slaven Zivkovic - Founder & CEO
Sanja Lilic - Chief Product Officer
Matt Goldner - VP of Sales
Talia Richards - VP, Customer Experience
Norman Medeiros - Director of Product Management

Who's Investing in Springshare?

Springshare has been backed by several prominent investors over the years, including:

Privately Held/Bootstrapped

What Leadership Changes Has Springshare Seen Recently?

Hire0
Exits0

Springshare, as a privately held company, generally does not publicize minor changes in its executive team. Based on publicly available information, there have been no major announcements of executive hires or departures in the last 12 months, suggesting leadership stability.

What Technology (Tech Stack) Is Used bySpringshare?

Discover the tools Springshare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Springshare Email Formats and Examples

Springshare typically utilizes email formats that combine employee names with their domain '@springshare.com'. The most common patterns observed are [first initial][last name]@springshare.com (e.g., jdoe@springshare.com) or [first name].[last name]@springshare.com. Some key personnel or early employees might also use [first name]@springshare.com.

[first_initial][last]@springshare.com

Format

jdoe@springshare.com

Example

90%

Success rate

What's the Latest News About Springshare?

Springshare Blog • April 17, 2024

Springshare Enhances LibChat Dashboard Customization in LibAnswers

Springshare announced new customization options for the LibChat dashboard within its LibAnswers platform, allowing libraries to tailor the operator interface for improved workflow and efficiency in providing live chat support....more

Springshare Blog • March 13, 2024

Springshare Highlights LibCal Seats Features with New Video

Springshare released a new video providing a closer look at the features and benefits of LibCal Seats, its module for managing physical space bookings in libraries, including individual seats, study rooms, and equipment....more

Library Technology Guides • August 22, 2023

Springshare Launches LibConnect CRM for Academic & Public Libraries

Springshare announced the launch of LibConnect, a new Customer Relationship Management (CRM) system designed specifically for academic and public libraries to manage communications and engagement with patrons, donors, and stakeholders....more

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