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Springboard Retail was an innovative cloud-based point-of-sale (POS) and retail management software platform specifically designed for multi-channel retailers. It provided a suite of tools including robust inventory management, customer relationship management (CRM), advanced reporting and analytics, and seamless e-commerce integrations. Founded with the mission to equip retailers with modern, agile, and powerful solutions, Springboard Retail was acquired by Heartland Payment Systems (a Global Payments company) in 2015. It is now known as Heartland Retail and continues to serve retailers by helping them streamline operations, make data-driven decisions, and enhance overall customer experiences under the Heartland brand.
Served as the central hub for all core operations including software development, product management, sales and marketing strategies, and customer support for the Springboard Retail platform.
The Boston office was situated in a renovated historic warehouse building in the vibrant Seaport District, a popular area for tech companies, offering a collaborative and modern workspace conducive to innovation.
As a tech startup, Springboard Retail likely fostered an agile, innovative, and customer-centric work culture. It would have emphasized collaboration, rapid development cycles, and a strong focus on solving retailer challenges through technology.
The Boston headquarters was crucial as the birthplace and growth engine of the Springboard Retail platform, where its core technology was developed and its market presence established before its integration into Heartland's larger portfolio.
While Springboard Retail initially focused on the North American market, its cloud-based architecture made the platform accessible to retailers globally. Since becoming Heartland Retail and part of Global Payments, the solution benefits from Global Payments' extensive international infrastructure. Heartland Retail now supports a wider range of retailers worldwide, offering functionalities like cloud POS, multi-location inventory management, customer management, and integrated payment processing tailored to diverse retail environments across different countries.
77 Sleeper St
Boston
Massachusetts
USA
Address: Not Applicable (Distributed Workforce Component)
To efficiently provide sales coverage, client onboarding, and ongoing customer support across various regions by utilizing technology for remote operations, a common practice for SaaS companies.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Springboard Retail' leadership includes:
Springboard Retail has been backed by several prominent investors over the years, including:
Springboard Retail was acquired by Heartland in 2015 and is now Heartland Retail. Executive movements within 'the last 12 months' would pertain to Heartland Payment Systems or its parent company, Global Payments. Specific executive changes directly and publicly tied to the 'Heartland Retail' product line leadership are not typically announced separately from broader corporate leadership news. No prominent, specific 'Heartland Retail' product line executive hires or exits have been publicly detailed in the last 12 months.
Discover the tools Springboard Retail uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Historically, Springboard Retail likely used common tech company email formats such as [first_initial][last]@springboardretail.com or [first].[last]@springboardretail.com. Currently, as Heartland Retail (part of Heartland/Global Payments), email formats conform to the parent company's structure, typically [first].[last]@heartland.us or potentially @globalpay.com for corporate roles.
Historical: [first_initial][last]@springboardretail.com, [first].[last]@springboardretail.com. Current (Heartland): [first].[last]@heartland.us
Format
jdoe@springboardretail.com (historical example), jane.doe@heartland.us (current example for Heartland)
Example
85%
Success rate
Global Payments Inc. News • February 6, 2024
Global Payments, parent company of Heartland (which includes Heartland Retail), announced its full-year 2023 results, highlighting continued growth and strategic execution in its Merchant Solutions segment. This positive performance underscores ongoing investment in technologies like Heartland Retail, benefiting its users....more
Global Payments Inc. Investor Relations • October 26, 2023
In its Q3 2023 earnings report, Global Payments emphasized strong performance in its merchant solutions arm. This reflects positively on products like Heartland Retail (formerly Springboard Retail), indicating sustained development and support for advanced retail technology....more
Heartland Retail Website • Ongoing
Heartland Retail, the successor to Springboard Retail, consistently updates its platform with new features and enhancements. Recent focus areas include improved inventory accuracy, enhanced customer engagement tools, and more powerful analytics, ensuring retailers have a competitive edge....more
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