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Spintel is an Australian-owned telecommunications provider offering a range of internet and mobile services. Established in 1996, they focus on delivering affordable and reliable NBN, wireless broadband, and SIM-only mobile plans to residential and business customers across Australia. Spintel positions itself as a value-driven alternative in the competitive Australian telco market, often recognized for customer satisfaction and competitive pricing on its internet services.
The North Sydney office serves as the central point for Spintel's strategic management, marketing, product development, and coordination of customer service operations, leveraging shared services with TPG Telecom.
Located in a modern commercial building within a key business district, offering contemporary office amenities and connectivity infrastructure.
As part of TPG Telecom, the work culture likely emphasizes efficiency, innovation, and a customer-centric approach, operating within a fast-paced and competitive telecommunications industry.
This location is significant as it centralizes Spintel's core decision-making and operational oversight, allowing it to effectively manage its services and respond to market dynamics in Australia.
Spintel's services are primarily focused on the Australian market. However, as part of TPG Telecom, it benefits from the global partnerships and infrastructure of its parent company. This includes international network connectivity, procurement of hardware and software from global vendors, and potentially leveraging offshore customer support centers to ensure comprehensive service delivery and operational efficiency.
Level 10, 80 Mount Street
North Sydney
NSW
Australia
Address: Docklands, Melbourne (TPG Telecom Office)
Supports national operations and provides a presence in Victoria, complementing the Sydney headquarters for broader operational reach across Australia for the TPG Telecom group.
Address: Not Publicly Disclosed (TPG Telecom Support Centre)
Provides scalable and cost-effective customer support and back-office functions to serve the Australian customer base for TPG group brands, including Spintel.
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As of April 2025, Spintel' leadership includes:
Spintel has been backed by several prominent investors over the years, including:
Key executive movements within TPG Telecom, Spintel's parent company, impact the strategic direction and operational oversight of all its brands, including Spintel. No major Spintel-branded specific executive changes have been recently publicized; changes are typically at the TPG Telecom group level.
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Spintel, being part of TPG Telecom, likely utilizes email formats consistent with the parent company's structure for its corporate employees. For customer service, generic emails like support@spintel.net.au or sales@spintel.net.au are used. Corporate emails typically follow a [first].[last] or [f][last] pattern.
[first].[last]@spintel.net.au or [first_initial][last]@spintel.net.au
Format
jane.doe@spintel.net.au
Example
70%
Success rate
WhistleOut • February 7, 2024
Spintel was recognized in the WhistleOut Awards for the fourth consecutive year, winning Best NBN Provider - Value for 2024. This highlights their consistent offering of competitively priced NBN plans....more
Spintel Blog • November 21, 2023
Spintel published a blog post guiding customers in choosing between NBN and 5G home internet, outlining the pros and cons of each technology to help users make informed decisions based on their needs....more
TPG Telecom Results • August 28, 2023
TPG Telecom, Spintel's parent company, released its half-year financial results, showing steady performance in its consumer division, which includes brands like Spintel, iiNet, and Vodafone, indicating a stable operational environment for Spintel....more
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