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SoundThinking, Inc. (NASDAQ: SSTI), formerly known as ShotSpotter, is a public safety technology company dedicated to providing innovative solutions that help law enforcement agencies and communities reduce gun violence and improve overall safety. The company's core offerings include the ShotSpotter® acoustic gunshot detection system, which provides real-time alerts to police, and the SafetySmart™ platform, which encompasses data-driven tools like ResourceRouter™ for patrol management and CrimeTracer™ (formerly COPLINK X) for investigations. SoundThinking aims to empower public safety officials with precise, actionable intelligence to enhance response, investigations, and crime prevention strategies.
Serves as the primary center for executive leadership, research and development, engineering, product management, sales, marketing, finance, and corporate administrative functions.
Modern office facilities designed to foster collaboration and innovation, likely equipped with advanced technology infrastructure to support its global operations and data-sensitive work. The space supports a hybrid work model.
Characterized by a mission-driven approach, focusing on leveraging technology to make a positive impact on public safety. The culture promotes innovation, teamwork, customer focus, and a commitment to accuracy and reliability in its solutions.
Its Silicon Valley location provides access to a rich talent pool, a vibrant technological ecosystem, and proximity to venture capital, research institutions, and potential strategic partners, which is crucial for a technology-focused company.
SoundThinking, Inc. has a significant presence in the United States, where its technologies are deployed in numerous cities and counties. Internationally, the company supports operations, sales, and customer service in countries including South Africa, Canada, the Caribbean, and parts of Latin America. Its global functions include deploying gunshot detection systems, providing data analytic tools, offering training and technical support to law enforcement agencies, and building strategic partnerships to expand its reach in helping communities combat gun violence.
7979 Gateway Blvd, Suite 210
Newark
CA
USA
Address: Specific address not publicly listed; likely a small office or co-working space for regional staff.
To facilitate engagement with federal government entities, influence public safety policy discussions, and manage relationships with Washington D.C.-based stakeholders and clients.
Address: Specific address not publicly listed; likely a regional sales and support office.
To manage and expand the company's footprint in Africa, offering localized support and addressing region-specific public safety needs and opportunities.
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As of April 2025, SoundThinking (formerly ShotSpotter)' leadership includes:
SoundThinking (formerly ShotSpotter) has been backed by several prominent investors over the years, including:
Over the past 12 months, SoundThinking, Inc. has strategically reinforced its leadership team with key appointments in technology, marketing, and data science, alongside significant internal promotions, to advance its mission in the public safety technology landscape. No major executive departures were publicly highlighted during this timeframe.
Discover the tools SoundThinking (formerly ShotSpotter) uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
SoundThinking, Inc. likely uses standard corporate email address formats. The most common patterns for companies of its size and type include [first].[last]@soundthinking.com or [first_initial][last]@soundthinking.com. These formats are widely adopted for professional communication.
[first].[last]@soundthinking.com
Format
ralph.clark@soundthinking.com
Example
80%
Success rate
SoundThinking, Inc. / GlobeNewswire • February 27, 2024
SoundThinking announced its financial performance for the fourth quarter and full fiscal year 2023. The company reported full-year 2023 revenue of $92.6 million, marking a 12% increase from the previous year, and highlighted ongoing investments in its SafetySmart platform and AI-driven solutions....more
SoundThinking, Inc. / GlobeNewswire • October 17, 2023
SoundThinking announced the integration of its ShotSpotter SiteR solution, designed for campus and critical infrastructure gunshot detection, with the Fusus Real-Time Crime Center platform. This integration aims to provide enhanced situational awareness for law enforcement and security personnel using Fusus....more
SoundThinking, Inc. / GlobeNewswire • August 1, 2023
SoundThinking announced the appointment of Tom Chittenden, Ph.D., as its new Chief Data Science Officer. Dr. Chittenden is tasked with leading the company's data science strategy and leveraging advanced analytics and AI to enhance its public safety solutions....more
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