What Does SoundThinking (formerly ShotSpotter) Do?

Total employees259
HeadquartersNewark
Founded1996

SoundThinking, Inc. (NASDAQ: SSTI), formerly known as ShotSpotter, is a public safety technology company dedicated to providing innovative solutions that help law enforcement agencies and communities reduce gun violence and improve overall safety. The company's core offerings include the ShotSpotter® acoustic gunshot detection system, which provides real-time alerts to police, and the SafetySmart™ platform, which encompasses data-driven tools like ResourceRouter™ for patrol management and CrimeTracer™ (formerly COPLINK X) for investigations. SoundThinking aims to empower public safety officials with precise, actionable intelligence to enhance response, investigations, and crime prevention strategies.

Where Is SoundThinking (formerly ShotSpotter)'s Headquarters?

SoundThinking (formerly ShotSpotter) officeSoundThinking (formerly ShotSpotter) officeSoundThinking (formerly ShotSpotter) officeSoundThinking (formerly ShotSpotter) office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for executive leadership, research and development, engineering, product management, sales, marketing, finance, and corporate administrative functions.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, likely equipped with advanced technology infrastructure to support its global operations and data-sensitive work. The space supports a hybrid work model.

Work Culture:

Characterized by a mission-driven approach, focusing on leveraging technology to make a positive impact on public safety. The culture promotes innovation, teamwork, customer focus, and a commitment to accuracy and reliability in its solutions.

HQ Significance:

Its Silicon Valley location provides access to a rich talent pool, a vibrant technological ecosystem, and proximity to venture capital, research institutions, and potential strategic partners, which is crucial for a technology-focused company.

Values Reflected in HQ: The headquarters likely embodies SoundThinking's core values such as innovation, precision, reliability, and a commitment to public service. The environment is designed to support the development and delivery of high-stakes public safety solutions.

Location:

SoundThinking, Inc. has a significant presence in the United States, where its technologies are deployed in numerous cities and counties. Internationally, the company supports operations, sales, and customer service in countries including South Africa, Canada, the Caribbean, and parts of Latin America. Its global functions include deploying gunshot detection systems, providing data analytic tools, offering training and technical support to law enforcement agencies, and building strategic partnerships to expand its reach in helping communities combat gun violence.

Street Address:

7979 Gateway Blvd, Suite 210

City:

Newark

State/Province:

CA

Country:

USA

Where Else Does SoundThinking (formerly ShotSpotter) Operate Around the World?

Washington D.C., USA

Address: Specific address not publicly listed; likely a small office or co-working space for regional staff.

To facilitate engagement with federal government entities, influence public safety policy discussions, and manage relationships with Washington D.C.-based stakeholders and clients.

Centurion, South Africa

Address: Specific address not publicly listed; likely a regional sales and support office.

To manage and expand the company's footprint in Africa, offering localized support and addressing region-specific public safety needs and opportunities.

Buying Intent Signals for SoundThinking (formerly ShotSpotter)

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading SoundThinking (formerly ShotSpotter)? Meet the Executive Team

As of April 2025, SoundThinking (formerly ShotSpotter)' leadership includes:

Ralph A. Clark - President and Chief Executive Officer
Alan R. Stewart - Chief Financial Officer
Gary T. Bunyard - Chief Operating Officer
Nasim Golzadeh - Chief Technology Officer
Sam Klepper - Chief Strategy Officer
Paul Reeves - Chief Product Officer
Tom Chittenden, Ph.D. - Chief Data Science Officer
Ruby Sharma - Chief Marketing Officer

Who's Investing in SoundThinking (formerly ShotSpotter)?

SoundThinking (formerly ShotSpotter) has been backed by several prominent investors over the years, including:

Publicly Traded on NASDAQ (SSTI)
Wasatch Advisors LP
Disciplined Growth Investors Inc.
The Vanguard Group, Inc.
BlackRock, Inc.
North Star Investment Management Corp.

What Leadership Changes Has SoundThinking (formerly ShotSpotter) Seen Recently?

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Exits0

Over the past 12 months, SoundThinking, Inc. has strategically reinforced its leadership team with key appointments in technology, marketing, and data science, alongside significant internal promotions, to advance its mission in the public safety technology landscape. No major executive departures were publicly highlighted during this timeframe.

New Appointments:

Nasim Golzadeh, Nasim Golzadeh appointed as Chief Technology Officer, bringing extensive experience in technology leadership to SoundThinking.
Ruby Sharma, Ruby Sharma appointed as Chief Marketing Officer to drive brand growth and market strategy.
Tom Chittenden, Ph.D., Tom Chittenden joined as Chief Data Science Officer to enhance the company's data-driven product capabilities.
Gary T. Bunyard, Gary T. Bunyard was promoted to Chief Operating Officer, taking on broader responsibilities for the company's operational excellence.

What Technology (Tech Stack) Is Used bySoundThinking (formerly ShotSpotter)?

Discover the tools SoundThinking (formerly ShotSpotter) uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

SoundThinking (formerly ShotSpotter) Email Formats and Examples

SoundThinking, Inc. likely uses standard corporate email address formats. The most common patterns for companies of its size and type include [first].[last]@soundthinking.com or [first_initial][last]@soundthinking.com. These formats are widely adopted for professional communication.

[first].[last]@soundthinking.com

Format

ralph.clark@soundthinking.com

Example

80%

Success rate

What's the Latest News About SoundThinking (formerly ShotSpotter)?

SoundThinking, Inc. / GlobeNewswire • February 27, 2024

SoundThinking Reports Fourth Quarter and Full Year 2023 Financial Results

SoundThinking announced its financial performance for the fourth quarter and full fiscal year 2023. The company reported full-year 2023 revenue of $92.6 million, marking a 12% increase from the previous year, and highlighted ongoing investments in its SafetySmart platform and AI-driven solutions....more

SoundThinking, Inc. / GlobeNewswire • October 17, 2023

SoundThinking's ShotSpotter SiteR™ Now Available for Integration with Fusus Real-Time Crime Centers

SoundThinking announced the integration of its ShotSpotter SiteR solution, designed for campus and critical infrastructure gunshot detection, with the Fusus Real-Time Crime Center platform. This integration aims to provide enhanced situational awareness for law enforcement and security personnel using Fusus....more

SoundThinking, Inc. / GlobeNewswire • August 1, 2023

SoundThinking™ Appoints Tom Chittenden, Ph.D. as Chief Data Science Officer

SoundThinking announced the appointment of Tom Chittenden, Ph.D., as its new Chief Data Science Officer. Dr. Chittenden is tasked with leading the company's data science strategy and leveraging advanced analytics and AI to enhance its public safety solutions....more

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