What Does Solvemate Do?

Total employees71
HeadquartersBerlin
Founded2015

Solvemate was a German technology company specializing in AI-powered chatbots for customer service automation. Founded in 2015, its platform enabled businesses to resolve customer inquiries instantly and accurately, 24/7, without human intervention, by building context-aware, dynamic conversation flows. Solvemate's goal was to empower companies to deliver exceptional customer service efficiently. In September 2021, Solvemate was acquired by Dixa, a conversational customer engagement platform, to enhance Dixa's AI capabilities and expand its automation offerings. Solvemate's technology is now integrated into the Dixa platform, contributing to advanced AI-driven customer service solutions.

Where Is Solvemate's Headquarters?

Solvemate officeSolvemate officeSolvemate officeSolvemate office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the primary center for research and development, product management, sales, marketing, and administrative operations for Solvemate's AI chatbot solutions before the Dixa acquisition.

Notable Features:

Likely a modern tech office space situated in a vibrant area of Berlin, designed to foster collaboration, innovation, and a dynamic startup culture.

Work Culture:

Characterized by innovation, agility, a strong focus on AI technology, customer-centricity, and a collaborative, problem-solving environment typical of tech startups.

HQ Significance:

The birthplace of Solvemate's core AI technology and the operational hub from which the company grew its international client base before becoming a key part of Dixa's AI strategy.

Values Reflected in HQ: The headquarters environment likely reflected Solvemate's core values of innovation, efficiency, customer empowerment through technology, and collaborative teamwork.

Location:

Prior to its acquisition, Solvemate served a global clientele with its AI chatbot solutions. Now, as part of Dixa, Solvemate's technology contributes to Dixa's global customer engagement platform, supporting businesses worldwide with multilingual AI-powered automation. Functions supported globally include 24/7 automated customer support, intelligent query routing, and seamless integration with various business systems across numerous countries and industries.

Street Address:

Voltairestraße 10 (Historical)

City:

Berlin

State/Province:

Berlin

Country:

Germany

Where Else Does Solvemate Operate Around the World?

N/A - Primarily Berlin-based

Address: Solvemate focused its operations mainly at its Berlin headquarters.

Centralized hub for all company functions, including R&D, sales, and support, serving a global client base from Berlin.

Buying Intent Signals for Solvemate

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Solvemate? Meet the Executive Team

As of April 2025, Solvemate' leadership includes:

Erik Pfannmöller - Co-founder & former CEO
Jürgen Vogel - Co-founder & former CTO

Who's Investing in Solvemate?

Solvemate has been backed by several prominent investors over the years, including:

Lightrock
Mosaic Ventures
Paua Ventures
K Fund (now K Ventures)

What Leadership Changes Has Solvemate Seen Recently?

Hire0
Exits1

Following Solvemate's acquisition by Dixa in September 2021, its original executive team was integrated into Dixa. Key founders have since transitioned out of Dixa. The most notable recent change relevant to Solvemate's founding leadership was Jürgen Vogel's departure from Dixa in late 2023.

Departures

Jürgen Vogel, Jürgen Vogel concluded his role at Dixa, having previously co-founded Solvemate and led its technology development and later integration into Dixa.

What Technology (Tech Stack) Is Used bySolvemate?

Discover the tools Solvemate uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Solvemate Email Formats and Examples

Historically, Solvemate likely used common professional email formats. Given its acquisition by Dixa, original @solvemate.com email addresses are likely inactive or forward to Dixa personnel. The most common formats for tech companies include [first].[last] or [first_initial][last].

[first].[last]@solvemate.com or [f][last]@solvemate.com (example formats)

Format

jane.doe@solvemate.com

Example

75%

Success rate

What's the Latest News About Solvemate?

Dixa BlogOctober 26, 2023

Dixa news: Dixa Releases AI-Powered Agent Assist Tools to Boost Productivity and Improve Customer Experience

Dixa announced the release of new AI-powered Agent Assist tools, building upon its AI capabilities, which include technology from the Solvemate acquisition. These tools aim to enhance agent productivity and customer experience....more

TechCrunchSeptember 28, 2021

Solvemate news: Dixa picks up Solvemate to add more AI, self-service chatbots to its customer engagement platform

Dixa, a customer engagement platform, acquired Solvemate, a Berlin-based startup that develops AI-powered chatbots for customer service. The acquisition aims to bolster Dixa's AI and automation capabilities....more

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