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Solvemate was a German technology company specializing in AI-powered chatbots for customer service automation. Founded in 2015, its platform enabled businesses to resolve customer inquiries instantly and accurately, 24/7, without human intervention, by building context-aware, dynamic conversation flows. Solvemate's goal was to empower companies to deliver exceptional customer service efficiently. In September 2021, Solvemate was acquired by Dixa, a conversational customer engagement platform, to enhance Dixa's AI capabilities and expand its automation offerings. Solvemate's technology is now integrated into the Dixa platform, contributing to advanced AI-driven customer service solutions.
Served as the primary center for research and development, product management, sales, marketing, and administrative operations for Solvemate's AI chatbot solutions before the Dixa acquisition.
Likely a modern tech office space situated in a vibrant area of Berlin, designed to foster collaboration, innovation, and a dynamic startup culture.
Characterized by innovation, agility, a strong focus on AI technology, customer-centricity, and a collaborative, problem-solving environment typical of tech startups.
The birthplace of Solvemate's core AI technology and the operational hub from which the company grew its international client base before becoming a key part of Dixa's AI strategy.
Prior to its acquisition, Solvemate served a global clientele with its AI chatbot solutions. Now, as part of Dixa, Solvemate's technology contributes to Dixa's global customer engagement platform, supporting businesses worldwide with multilingual AI-powered automation. Functions supported globally include 24/7 automated customer support, intelligent query routing, and seamless integration with various business systems across numerous countries and industries.
Voltairestraße 10 (Historical)
Berlin
Berlin
Germany
Address: Solvemate focused its operations mainly at its Berlin headquarters.
Centralized hub for all company functions, including R&D, sales, and support, serving a global client base from Berlin.
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As of April 2025, Solvemate' leadership includes:
Solvemate has been backed by several prominent investors over the years, including:
Following Solvemate's acquisition by Dixa in September 2021, its original executive team was integrated into Dixa. Key founders have since transitioned out of Dixa. The most notable recent change relevant to Solvemate's founding leadership was Jürgen Vogel's departure from Dixa in late 2023.
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Historically, Solvemate likely used common professional email formats. Given its acquisition by Dixa, original @solvemate.com email addresses are likely inactive or forward to Dixa personnel. The most common formats for tech companies include [first].[last] or [first_initial][last].
[first].[last]@solvemate.com or [f][last]@solvemate.com (example formats)
Format
jane.doe@solvemate.com
Example
75%
Success rate
Dixa Blog • October 26, 2023
Dixa announced the release of new AI-powered Agent Assist tools, building upon its AI capabilities, which include technology from the Solvemate acquisition. These tools aim to enhance agent productivity and customer experience....more
TechCrunch • September 28, 2021
Dixa, a customer engagement platform, acquired Solvemate, a Berlin-based startup that develops AI-powered chatbots for customer service. The acquisition aims to bolster Dixa's AI and automation capabilities....more
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