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SoftMasters, Inc., founded in 1984, was a specialized software provider dedicated to the public safety sector. The company focused on developing and implementing comprehensive solutions including Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Mobile Data Computing (MDC), and other critical software for police departments, fire departments, and emergency medical services. SoftMasters' operations and branding were later transitioned to Enforsys, with its legacy rooted in providing robust and reliable software to help public safety agencies operate efficiently and effectively. Their solutions aimed to enhance emergency response, streamline data management, and improve overall operational awareness for first responders.
This location served as the primary center for SoftMasters' software development, client support, sales operations, and overall administration for its public safety software products.
Likely a standard office facility within a suburban business park, equipped to support a technology firm's needs, including development environments and customer service infrastructure.
The work culture at SoftMasters would have been focused on innovation in public safety technology, fostering a team-oriented environment committed to supporting essential emergency services. There was likely a strong emphasis on product reliability and customer satisfaction, given the critical nature of their clientele.
The Naperville headquarters was crucial as the operational core of SoftMasters, driving the creation and distribution of software vital for law enforcement and emergency response agencies throughout the United States.
SoftMasters, Inc. predominantly served the United States market, offering its public safety software solutions to American law enforcement, fire departments, and EMS agencies. While its software might have been adopted by international users on a limited basis through specific partnerships or agreements, its main operational focus and established client base were within the U.S. There is no public information to suggest a significant, formal global presence with international offices during its primary operational period under the SoftMasters name.
1700 Park St, Suite 103
Naperville
Illinois
USA
Address: N/A
Support for regional clients or sales activities, if any such informal locations existed.
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As of April 2025, SoftMasters' leadership includes:
SoftMasters has been backed by several prominent investors over the years, including:
As SoftMasters, Inc.'s operations and brand have been fully integrated into Enforsys, there are no publicly reported executive hires or exits attributable specifically to 'SoftMasters' as a standalone entity in the last 12 months. Any leadership changes concerning its former product lines or team would now occur within the Enforsys organizational structure.
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Specific, officially documented email formats for the historical SoftMasters, Inc. (using the softmasters.com domain) are not readily available. However, software companies of its era commonly used patterns like first initial followed by last name, or first name followed by last name.
Likely formats included `f[last]@softmasters.com` (e.g., jsmith@softmasters.com) or `[first].[last]@softmasters.com` (e.g., john.smith@softmasters.com).
Format
jsmith@softmasters.com
Example
0%
Success rate
Industry Observation & Company Website History • Circa 2015-2017 (approximate transition period)
SoftMasters, Inc., a provider of public safety software for several decades, transitioned its branding, products, and operations to Enforsys. The company's website, softmasters.com, began redirecting to enforsys.com, signaling this integration. This strategic move aimed to consolidate and potentially expand its offerings within the public safety technology market under the Enforsys name....more
PR Newswire (archived) • June 5, 2006
SoftMasters, Inc. confirmed that its public safety software suite was compliant with the National Incident Management System (NIMS) guidelines. This compliance ensured that client agencies using SoftMasters' CAD and RMS software could effectively manage incidents and share data in a standardized manner, aligning with federal mandates for emergency preparedness and inter-agency response....more
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