What Does Softdocs Do?

Total employees131
HeadquartersColumbia
Founded1998

Softdocs is a prominent enterprise content management (ECM) provider specializing in solutions for the K-12, higher education, and government sectors. Their flagship platform, Etrieve, empowers organizations to digitize documents, automate workflows, and improve operational efficiency. Softdocs focuses on helping clients eliminate paper-based processes, enhance data security, and provide better service to their constituents and students through intuitive software and dedicated support.

Where Is Softdocs's Headquarters?

Softdocs officeSoftdocs officeSoftdocs officeSoftdocs office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for executive leadership, product development, engineering, sales, marketing, and customer support operations.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, featuring open workspaces, meeting rooms equipped with current technology, and employee amenity areas.

Work Culture:

A dynamic and collaborative work environment that emphasizes innovation, customer success, and employee growth. The culture encourages teamwork, continuous learning, and a commitment to delivering high-quality solutions.

HQ Significance:

The Columbia headquarters is strategically important for attracting talent from local universities and the broader region, supporting its core development and operational teams, and serving its nationwide client base effectively.

Values Reflected in HQ: The headquarters' design and atmosphere reflect Softdocs' values of innovation, collaboration, and customer-centricity, providing an environment conducive to developing cutting-edge ECM solutions.

Location:

While Softdocs primarily focuses its operations and client base within the United States, its solutions are utilized by some international educational institutions and government entities. Global support for these clients is typically managed from their US-based operations, leveraging remote support tools and practices. Key functions supported for its predominantly North American market include sales, software development, implementation, and comprehensive customer service for its Etrieve platform.

Street Address:

800 Dutch Square Blvd, Suite 200

City:

Columbia

State/Province:

SC

Country:

USA

Where Else Does Softdocs Operate Around the World?

Remote/Distributed, USA

Address: N/A (Distributed Workforce)

To provide localized support, sales presence, and implementation services to clients throughout the United States, ensuring timely and effective engagement regardless of client location.

Buying Intent Signals for Softdocs

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Softdocs? Meet the Executive Team

As of April 2025, Softdocs' leadership includes:

Mike Murphy - Chief Executive Officer
Robert Satcher - Chief Technology Officer
Adam Feit - Chief Financial Officer
RJ D'Aurelio - Chief Revenue Officer
Andrew Daniel - VP, Client Services
Debbie Ray - VP, Human Resources

Who's Investing in Softdocs?

Softdocs has been backed by several prominent investors over the years, including:

Ridgemont Equity Partners

What Leadership Changes Has Softdocs Seen Recently?

Hire2
Exits0

Softdocs has seen key appointments to its executive team over the past year or so, strengthening its leadership in technology and revenue generation. No major executive departures have been publicly noted recently.

New Appointments:

Robert Satcher, Robert Satcher was appointed as Chief Technology Officer, bringing extensive experience in software development and technology leadership to Softdocs.
RJ D'Aurelio, RJ D'Aurelio was appointed as Chief Revenue Officer to spearhead Softdocs' revenue generation strategies and sales operations.

What Technology (Tech Stack) Is Used bySoftdocs?

Discover the tools Softdocs uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Softdocs Email Formats and Examples

Softdocs commonly uses the email format combining the first initial and last name. This is a frequent pattern for companies of its size and structure, facilitating easy contact.

[first_initial][last]@softdocs.com

Format

jdoe@softdocs.com

Example

92%

Success rate

What's the Latest News About Softdocs?

Softdocs News • October 24, 2023

Softdocs Announces Deeper Integration with Ellucian PowerCampus™

Softdocs announced a deeper, more seamless integration between its Etrieve platform and Ellucian PowerCampus™, aimed at enhancing user experience and data synchronicity for higher education institutions....more

Softdocs Blog • August 15, 2023

Softdocs Highlights K-12 Workflow Optimization Strategies

Softdocs published a blog post detailing strategies for K-12 school districts to optimize administrative workflows using ECM solutions, focusing on efficiency and compliance....more

G2 Crowd • May 10, 2023

Softdocs Recognized as a High Performer in G2 Spring 2023 Reports

Softdocs' Etrieve platform was recognized as a High Performer in multiple categories in the G2 Spring 2023 Grid® Reports for ECM and Document Management, based on user reviews and satisfaction....more

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