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Softdocs is a prominent enterprise content management (ECM) provider specializing in solutions for the K-12, higher education, and government sectors. Their flagship platform, Etrieve, empowers organizations to digitize documents, automate workflows, and improve operational efficiency. Softdocs focuses on helping clients eliminate paper-based processes, enhance data security, and provide better service to their constituents and students through intuitive software and dedicated support.
Serves as the central hub for executive leadership, product development, engineering, sales, marketing, and customer support operations.
Modern office facilities designed to foster collaboration and innovation, featuring open workspaces, meeting rooms equipped with current technology, and employee amenity areas.
A dynamic and collaborative work environment that emphasizes innovation, customer success, and employee growth. The culture encourages teamwork, continuous learning, and a commitment to delivering high-quality solutions.
The Columbia headquarters is strategically important for attracting talent from local universities and the broader region, supporting its core development and operational teams, and serving its nationwide client base effectively.
While Softdocs primarily focuses its operations and client base within the United States, its solutions are utilized by some international educational institutions and government entities. Global support for these clients is typically managed from their US-based operations, leveraging remote support tools and practices. Key functions supported for its predominantly North American market include sales, software development, implementation, and comprehensive customer service for its Etrieve platform.
800 Dutch Square Blvd, Suite 200
Columbia
SC
USA
Address: N/A (Distributed Workforce)
To provide localized support, sales presence, and implementation services to clients throughout the United States, ensuring timely and effective engagement regardless of client location.
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As of April 2025, Softdocs' leadership includes:
Softdocs has been backed by several prominent investors over the years, including:
Softdocs has seen key appointments to its executive team over the past year or so, strengthening its leadership in technology and revenue generation. No major executive departures have been publicly noted recently.
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Softdocs commonly uses the email format combining the first initial and last name. This is a frequent pattern for companies of its size and structure, facilitating easy contact.
[first_initial][last]@softdocs.com
Format
jdoe@softdocs.com
Example
92%
Success rate
Softdocs News • October 24, 2023
Softdocs announced a deeper, more seamless integration between its Etrieve platform and Ellucian PowerCampus™, aimed at enhancing user experience and data synchronicity for higher education institutions....more
Softdocs Blog • August 15, 2023
Softdocs published a blog post detailing strategies for K-12 school districts to optimize administrative workflows using ECM solutions, focusing on efficiency and compliance....more
G2 Crowd • May 10, 2023
Softdocs' Etrieve platform was recognized as a High Performer in multiple categories in the G2 Spring 2023 Grid® Reports for ECM and Document Management, based on user reviews and satisfaction....more
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