Snapfish
Snapfish's Overview
Snapfish is a leading web-based photo sharing and printing service. Acquired by Shutterfly and under the ownership of Apollo Global Management, Snapfish allows users to store, share, and print their digital photos. They offer a wide range of customizable photo products, including prints, photo books, cards, calendars, mugs, canvas prints, home decor, and other personalized gifts. Snapfish aims to provide affordable and creative ways for customers to bring their memories to life and share them with others.
Where is Snapfish's Headquarters?
HQ Function
Serves as the main operational and strategic center for Snapfish, under the Shutterfly umbrella. This includes overseeing product development, marketing strategy, technology infrastructure, and customer experience for Snapfish's online photo personalization services.
Notable Features:
Modern office space within a multi-tenant building in downtown San Jose, designed to foster collaboration and innovation. Likely equipped with advanced technology infrastructure to support a large-scale e-commerce and photo processing business.
Work Culture:
As part of Shutterfly, the work culture likely emphasizes creativity, customer-centricity, and technological innovation. It fosters a collaborative environment geared towards creating meaningful personalized products, with a focus on results and adapting to the dynamic e-commerce landscape.
HQ Significance:
This HQ signifies the consolidation of Snapfish operations under Shutterfly, aiming to leverage combined strengths in technology, customer base, and product offerings in the competitive online photo personalization market. It represents a unified approach to innovation and market leadership.
Values Reflected in HQ: The HQ operations likely reflect values such as innovation in personalization, operational excellence, customer satisfaction, and leveraging technology to help people create, share, and preserve memories. The integration with Shutterfly also reflects a value of synergy and achieving market leadership.
Location:
Snapfish, as part of Shutterfly, serves a global customer base by offering its online photo personalization and printing services in multiple countries. Key markets include the United States, Canada, United Kingdom, Ireland, Australia, and New Zealand. This global support is facilitated through localized websites, regional customer service teams, and a network of production and fulfillment partners (some integrated with Shutterfly's facilities) to ensure timely delivery and relevant product offerings in each market.
Street Address:
10 Almaden Blvd., Suite 900
City:
San Jose
State/Province:
CA
Country:
USA
Snapfish's Global Presence
Burntwood, Staffordshire, UK
Address: Spear House, Cobbett Road, Burntwood, Staffordshire, WS7 3GL, United Kingdom
To cater specifically to the UK and European customer base, offering localized products, promotions, and support, and ensuring efficient delivery and service tailored to regional preferences.
Buying Intent Signals for Snapfish
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Executive Team of Snapfish
As of April 2025, Snapfish' leadership includes:
Investors of Snapfish
Snapfish has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past year, parent company Shutterfly experienced a significant leadership transition with the appointment of a new CEO. This change is aimed at steering Shutterfly and its brands, including Snapfish, towards renewed growth and innovation in the competitive personalized products market.
Departures
New Appointments:
Technology (Tech Stack) used by Snapfish
Discover the tools Snapfish uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Snapfish Email Formats and Examples
While specific internal email formats can vary, companies like Snapfish, especially under a larger entity like Shutterfly, often use standardized corporate email structures. Common formats typically involve combinations of an employee's first and last name. For customer-facing communications, generic departmental emails (e.g., support@snapfish.com) are used.
[first].[last]@snapfish.com or [first_initial][last]@snapfish.com. Corporate roles may also use @shutterfly.com.
Format
jane.doe@snapfish.com or jdoe@snapfish.com
Example
60%
Success rate
News and media
TechRadar • February 27, 2024
Snapfish Review: An Affordable and Feature-Rich Photo Printing Service
A recent review by TechRadar highlights Snapfish as a leading affordable photo printing service, praised for its wide array of customizable products, user-friendly interface, and competitive pricing. The review notes its extensive options for photo books, cards, and unique photo gifts, making it a popular choice for consumers looking to personalize memories....more
PR Newswire • May 9, 2023
Shutterfly Appoints Sally Pofcher as Chief Executive Officer, Impacting Snapfish Strategy
Shutterfly, the parent company of Snapfish, announced the appointment of Sally Pofcher as its new CEO. This leadership change is expected to shape the strategic direction and growth initiatives for all brands under Shutterfly, including Snapfish, focusing on enhancing customer experience and market presence in the digital printing and personalization industry....more
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