HQ Function

Formerly served as the central hub for global operations, including executive leadership, marketing strategy, technology development, and corporate functions.

Notable Features:

The company occupied several floors in a prominent downtown Nashville building, featuring modern office designs typical of tech-oriented companies.

Work Culture:

Prior to its shutdown, the HQ aimed to foster a fast-paced, innovative, and mission-driven environment, focused on disrupting the traditional orthodontics market. It was often described as having a startup-like culture, emphasizing growth and accessibility.

HQ Significance:

The Nashville headquarters was central to SmileDirectClub's rapid expansion and its identity as a disruptive force in the dental alignment industry. It symbolized the company's ambition before its financial decline.

Values Reflected in HQ: The headquarters, in its operational phase, likely aimed to reflect values such as innovation, customer focus, and efficiency, though these were ultimately overshadowed by the company's operational and financial difficulties.

Location:

Prior to ceasing all operations in December 2023, SmileDirectClub had expanded its teledentistry services to multiple countries beyond the United States. These included Canada, Australia, New Zealand, the United Kingdom, Ireland, Germany, Austria, the Netherlands, Hong Kong, and Singapore. Global functions involved localized marketing campaigns, country-specific customer support, management of international logistics for aligner delivery, and navigating diverse regulatory environments. All international operations were terminated as part of the company's shutdown.

Street Address:

414 Union St

City:

Nashville

State/Province:

Tennessee

Country:

USA