SM Entertainment Co., Ltd. is a pioneering South Korean multinational entertainment agency, record label, talent agency, music production company, event management, and concert production company. Founded by Lee Soo-man, it has been instrumental in shaping the K-pop phenomenon and "Hallyu" (Korean Wave) globally. SM Entertainment is known for its systematic artist development, high-quality music production, and innovative concepts, managing a roster of prominent K-pop artists and groups. The company has recently undergone significant strategic changes, including a major investment and partnership with Kakao, ushering in the 'SM 3.0' era focused on multi-production centers and IP expansion.
The headquarters serves as the central command for all of SM Entertainment's global operations, including artist training and development (A&R), music production, marketing and public relations, global business strategy, corporate administration, and management of its multi-production center system.
The state-of-the-art facility in Acro Seoul Forest D Tower is designed to foster creativity and efficiency. It includes advanced recording studios, spacious dance practice rooms, modern office spaces, artist lounges, and areas dedicated to content creation. Its location within a new, upscale complex underscores its status.
The work culture at SM Entertainment is dynamic, fast-paced, and highly creative, typical of the global entertainment industry. There is a strong emphasis on innovation, trendsetting, and maintaining a leading position in the K-pop world, requiring dedication and a passion for music and entertainment from its employees.
The headquarters is the nerve center of one of K-pop's most influential agencies, responsible for launching and managing globally recognized artists. The move to Seongsu-dong signifies a new era ('SM 3.0'), reflecting growth, modernization, and strategic alignment with partner Kakao.
SM Entertainment maintains a robust global presence by supporting a wide array of functions internationally. These include artist management and A&R, global music production and distribution, large-scale international concert tours and event production, worldwide merchandising, and coordinated global marketing and public relations campaigns. The company actively establishes international offices and partnerships (e.g., in Japan, USA, China, Southeast Asia) to manage artist activities, engage with local fanbases, and explore collaborations across Asia, North America, Europe, and other key markets, adapting its strategies to resonate with diverse cultural contexts.
83-21 Wangsimni-ro, Seongdong-gu (Acro Seoul Forest D Tower)
Seoul
N/A (Seoul is a Special City)
South Korea
Address: SM Entertainment Japan Inc., Sumitomo Fudosan Azabu Juban Bldg. 7F, 1-4-1 Mita, Minato-ku, Tokyo, Japan
To maximize SM Entertainment's artist reach and business in Japan, fostering direct connections with the Japanese fanbase and media.
Address: Representative office, typically in Chaoyang District or major business centers in Beijing, China.
To develop and expand SM Entertainment's presence in the significant Chinese entertainment market, promoting artists and exploring local collaborations.
Address: SM Entertainment USA Inc., 4322 Wilshire Blvd #300, Los Angeles, CA 90010, USA
To strengthen SM Entertainment's foothold in the Western music market, particularly the USA, and support the global expansion strategies for its artists.
Address: SM True Co., Ltd. (Joint Venture with True Corporation), 92/1 Soi Thonglor, Sukhumvit 55 Rd., Klongton Nua, Wattana, Bangkok, Thailand
To cater effectively to the strong K-pop fanbase in Thailand and Southeast Asia, utilizing local partnerships for optimized market penetration and engagement.
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As of April 2025, SM Entertainment' leadership includes:
SM Entertainment has been backed by several prominent investors over the years, including:
Recent executive changes, primarily occurring in early 2023, significantly reshaped SM Entertainment's leadership structure. This overhaul was largely driven by Kakao's successful acquisition, leading to the appointment of a new CEO and key C-suite executives to spearhead the 'SM 3.0' strategy. This period also marked the formal end of founder Lee Soo-man's production involvement with the company. The current top executive team has been largely stable since these key appointments.
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SM Entertainment's official email format is not publicly disclosed. However, many corporations utilize standardized email patterns. Common formats include combinations of first name, last name, and initials with the company domain.
Likely formats include [first_initial][last]@sment.com (e.g., jdoe@sment.com) or [first].[last]@sment.com (e.g., jane.doe@sment.com). The exact structure can vary by department or region.
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Yonhap News Agency • May 10, 2024
SM Entertainment reported a 15% year-on-year decrease in its first-quarter operating profit, attributing it to increased investments in new artist debuts and album production activities as part of its SM 3.0 growth strategy....more
Soompi / SM Entertainment • February 7, 2024
SM Entertainment unveiled its extensive plans for 2024, including a robust lineup of music releases, concerts for existing artists, and the debut of four new teams, such as NCT WISH, alongside major releases like RIIZE's first single album and aespa's first full-length album....more
SM Entertainment / Various Korean financial news outlets • March 27, 2024
At SM Entertainment's 29th annual general shareholders' meeting, CEO Jang Cheol-hyuk highlighted the company's commitment to enhancing shareholder value, reported on the progress of the 'SM 3.0' strategy, and outlined plans for sustainable growth through new artist debuts and expanded global activities....more
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