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Smashburger is a fast-casual better burger restaurant chain renowned for its signature smashing technique – smashing a 100% Certified Angus Beef ball on a hot, seasoned grill to create a juicy, caramelized burger. Founded in 2007 in Denver, Colorado, the company has rapidly grown, offering a diverse menu that includes fresh salads, premium chicken sandwiches, hand-spun milkshakes, and a variety of sides. Smashburger focuses on high-quality ingredients and a made-to-order experience, catering to customers seeking a modern and flavorful take on classic American fare. They operate and franchise restaurants across the United States and internationally, and are a subsidiary of Jollibee Foods Corporation.
Serves as the central hub for corporate operations, including brand management, marketing strategy, menu innovation and culinary development, franchise support, supply chain management, finance, and strategic planning.
Modern office facilities designed to support a collaborative work environment, likely including state-of-the-art test kitchens for ongoing culinary innovation and development of new menu items.
A dynamic, innovative, and fast-paced environment, driven by a passion for food quality, customer satisfaction, and brand growth. The culture encourages collaboration, creativity, and a results-oriented approach within the competitive fast-casual dining sector.
The Denver headquarters is pivotal for maintaining brand consistency across all locations, driving growth initiatives, innovating the menu, and providing comprehensive support to the extensive network of franchise and company-owned restaurants worldwide.
Smashburger operates primarily in the United States, with a significant number of restaurants across various states. The company has also expanded internationally, with locations in countries including Canada, the United Kingdom, Saudi Arabia, and others in Latin America and the Middle East. Its global presence is largely facilitated through franchise agreements. Key functions supported globally include international market development, adaptation of marketing and menu items for local preferences while maintaining core brand identity, international supply chain coordination, and comprehensive training and operational support for international franchise partners.
3900 E Mexico Ave, Suite 1200
Denver
Colorado
USA
Address: N/A (Decentralized field support)
To provide direct, localized support to franchisees and company-owned restaurants, ensure brand standards are consistently met, assist with local store marketing initiatives, and facilitate effective communication between individual restaurant locations and the corporate headquarters in Denver.
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As of April 2025, Smashburger' leadership includes:
Smashburger has been backed by several prominent investors over the years, including:
Key executive changes in the last 12 months include the appointment of Denise Nelsen as CEO and Sonia Lalli as VP of Marketing, signaling a focus on renewed leadership and brand strategy. Carl Bachmann departed as CEO.
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Smashburger corporate email addresses typically follow standard business conventions. Common formats for corporate employees include the first initial followed by the last name, or the first name separated by a period from the last name, all preceding '@smashburger.com'. These formats facilitate professional communication within the organization and with external partners.
[first_initial][last_name]@smashburger.com (e.g., jdoe@smashburger.com) or [first_name].[last_name]@smashburger.com (e.g., jane.doe@smashburger.com)
Format
dnelsen@smashburger.com
Example
80%
Success rate
Perishable News • April 29, 2024
Smashburger introduced its new limited-time offer, the Jack & Onion Ring Burger, featuring a Certified Angus Beef patty, melted Monterey Jack cheese, crispy onion rings, and a tangy sauce, aiming to excite customers with bold new flavors....more
QSR Magazine • August 10, 2023
Smashburger announced the appointment of Sonia Lalli as its new Vice President of Marketing. Lalli brings extensive experience in brand strategy and digital marketing to drive the company's marketing efforts and enhance consumer engagement....more
Restaurant Business Online • May 2, 2023
Smashburger has named Denise Nelsen its new CEO. Nelsen, a former Starbucks executive with over 25 years of experience in the food and beverage industry, succeeds Carl Bachmann, who departed the fast-casual burger chain....more
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