What Does Smartsupp Do?

Total employees42
HeadquartersBrno
Founded2013

Smartsupp is a technology company specializing in live chat software, chatbots, and session video recordings designed primarily for e-commerce businesses and online stores. Their platform enables businesses to communicate with website visitors in real-time, automate customer service with AI-powered chatbots, and understand user behavior through video recordings of their website sessions. The goal is to help companies increase sales, improve customer satisfaction, and provide efficient support. Smartsupp focuses on user-friendliness, easy integration, and providing valuable insights into customer interactions.

Where Is Smartsupp's Headquarters?

Smartsupp officeSmartsupp officeSmartsupp officeSmartsupp office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Brno headquarters serves as the central hub for product development, software engineering, marketing, sales, customer support, and overall business operations.

Notable Features:

Likely a modern office space within a business complex, designed to foster collaboration, creativity, and productivity, equipped with amenities typical for a tech company.

Work Culture:

Smartsupp promotes an agile, innovative, and customer-focused work environment. They emphasize teamwork, open communication, continuous learning, and a passion for helping businesses succeed online. The culture is likely dynamic and friendly, encouraging employee growth.

HQ Significance:

Brno is a strategic location with a strong talent pool in technology and engineering, allowing Smartsupp to develop and refine its sophisticated chat and analytics solutions. It's the core of their global operations and innovation.

Values Reflected in HQ: The headquarters likely reflects Smartsupp's values of innovation, customer-centricity, transparency, and collaboration through its design, layout, and operational focus.

Location:

While headquartered in the Czech Republic, Smartsupp serves a global customer base across Europe, North America, Asia, Australia, and other regions. Their platform supports multiple languages and is utilized by tens of thousands of websites worldwide. Their operations, customer support, and sales efforts are geared towards an international market, primarily managed from their Brno HQ with a distributed approach to reach global clients.

Street Address:

Šumavská 31, Budova C, 5. patro

City:

Brno

State/Province:

Jihomoravský kraj (South Moravian Region)

Country:

Czech Republic

Where Else Does Smartsupp Operate Around the World?

No additional office locations available.

Buying Intent Signals for Smartsupp

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Smartsupp? Meet the Executive Team

As of April 2025, Smartsupp' leadership includes:

Vladimír Šandera - CEO & Co-founder
Petr Ogurčák - CTO & Co-founder
Filip Bloch - CMO
Štěpán Škrob - Head of Product

Who's Investing in Smartsupp?

Smartsupp has been backed by several prominent investors over the years, including:

Rockaway Capital

What Leadership Changes Has Smartsupp Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major high-profile executive hires or exits announced by Smartsupp in the last 12 months. The leadership team appears to be stable, focusing on product development and market expansion.

What Technology (Tech Stack) Is Used bySmartsupp?

Discover the tools Smartsupp uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Smartsupp Email Formats and Examples

Smartsupp likely uses common corporate email patterns. The most common formats for tech companies include [first].[last]@domain.com or [first_initial][last]@domain.com.

[first].[last]@smartsupp.com

Format

example: john.doe@smartsupp.com

Example

80%

Success rate

What's the Latest News About Smartsupp?

Smartsupp Blog2024-05-09

Smartsupp news: Dive Deep into Your Performance with Our New Dashboard Analytics!

Smartsupp announced the launch of new Dashboard Analytics, providing users with more comprehensive insights into their chat performance, agent activity, and customer satisfaction. The update aims to help businesses make data-driven decisions to optimize their customer communication strategies....more

Smartsupp Blog2024-02-20

Smartsupp news: Introducing Smarty Assistant: Your AI-Powered Sidekick for Revolutionizing Customer Service!

Smartsupp introduced Smarty Assistant, an AI-powered feature designed to help agents respond faster and more efficiently. It offers AI-generated suggestions, text improvements, and summarization capabilities within the chat interface, aiming to enhance agent productivity and customer experience....more

Smartsupp Blog2023-10-26

Smartsupp news: The Ultimate Guide to Smartsupp Chatbots in 2023

Smartsupp published a comprehensive guide on utilizing their chatbot features. The guide covers setting up chatbots, customizing them for various scenarios like lead generation and customer support, and integrating them to automate interactions and improve efficiency....more

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