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SmartServ is a leading provider of comprehensive, AI-powered field service management (FSM) software tailored for industries such as HVAC, plumbing, electrical, and chimney sweep services. Their cloud-based platform helps businesses automate and optimize daily operations, including scheduling, dispatching, invoicing, payment processing, customer relationship management (CRM), and reporting. SmartServ aims to empower service companies to increase efficiency, improve technician productivity, enhance customer satisfaction, and drive revenue growth by providing intuitive tools and actionable insights. The software typically features a mobile application for field technicians and robust integrations with accounting software like QuickBooks.
The San Ramon headquarters serves as the primary center for executive leadership, strategic planning, product management, marketing, sales leadership, and U.S. based customer support operations.
The headquarters is situated in a modern office park, offering contemporary facilities conducive to collaboration and innovation. Its location provides access to a rich talent pool and a vibrant tech ecosystem.
SmartServ fosters a dynamic and innovative work environment, emphasizing collaboration, customer-centricity, and continuous learning. As a tech company, it likely promotes a culture of agility and problem-solving to drive advancements in its field service management solutions.
The headquarters' location in the San Francisco Bay Area is significant for its proximity to technological advancements, potential partnerships, and investment opportunities, supporting SmartServ's growth and innovation in the SaaS FSM market.
SmartServ primarily serves clients in North America, particularly the United States and Canada, but its cloud-based software is accessible globally. With key offices in the USA (San Ramon, CA) for strategic oversight and India (Bengaluru) for technology and operations, the company supports a diverse international customer base. Its functions like software development, customer support, and sales are structured to cater to global users, mainly in English-speaking markets.
2000 Crow Canyon Pl, Suite 255
San Ramon
CA
USA
Address: WeWork Vaishnavi Signature, No. 78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bengaluru, Karnataka 560103, India
Supports SmartServ's global product development lifecycle, provides 24/7 customer support capabilities, and drives operational efficiencies. It's crucial for scaling the company's technical infrastructure and service delivery.
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As of April 2025, SmartServ' leadership includes:
SmartServ has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major C-suite or publicly announced key executive hires or departures at SmartServ within the last 12 months. The company's core leadership team appears to be stable and focused on ongoing growth and product innovation.
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SmartServ commonly uses the {first}@smartserv.io email format for its employees. This is a prevalent structure in many tech companies, facilitating easier communication when trying to reach specific individuals within the organization.
{first}@smartserv.io
Format
sanjeev@smartserv.io
Example
90%
Success rate
Inc. Magazine / SmartServ • August 15, 2023
SmartServ announced its inclusion in the prestigious Inc. 5000 list for 2023, recognizing it as one of the fastest-growing private companies in the United States. This highlights the company's significant growth and impact in the field service management software industry....more
EIN Presswire / G2 • July 13, 2023
SmartServ was recognized as a High Performer in G2's Summer 2023 Grid Reports for Field Service Management software, based on high customer satisfaction scores and strong market presence. This reflects positive user feedback and validates its position in the competitive FSM landscape....more
SmartServ Blog • May 17, 2023
SmartServ announced an enhanced integration with QuickBooks Online Advanced. This development allows field service businesses to further streamline their accounting processes, improve financial data accuracy, and simplify financial management directly through the SmartServ platform....more
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