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SmartOSC is a premium, full-service e-commerce agency established in 2006. We offer a complete suite of services, including consulting, UI/UX design, development, and managed services, specializing in leading platforms such as Adobe Commerce (Magento), Sitecore, BigCommerce, and Shopify Plus. With over 18 years of experience and more than 1,000 experts, SmartOSC has empowered hundreds of global brands and retailers to build, optimize, and scale their digital commerce operations. Our mission is to drive digital transformation and deliver measurable business growth for our clients through innovative and robust e-commerce solutions.
Global headquarters overseeing strategic operations, core research & development, international client management, and global delivery coordination.
Modern office space located in a prominent commercial building in Hanoi, designed to facilitate collaboration, innovation, and agile development practices.
A dynamic, collaborative, and innovative work environment that encourages continuous learning, embraces agile methodologies, and fosters a strong sense of teamwork. Emphasis on employee development and a customer-centric approach.
Serves as the foundational hub for SmartOSC's global expansion and technological innovation, anchoring its presence in Southeast Asia's rapidly growing tech ecosystem.
SmartOSC operates globally with offices in Vietnam, the USA, UK, Singapore, Australia, Japan, Thailand, Indonesia and Korea. This international network supports a wide range of functions including end-to-end e-commerce solution delivery, digital strategy consulting, UI/UX design, platform development (Adobe Commerce, Sitecore, BigCommerce, Shopify Plus), quality assurance, cloud managed services, and 24/7 client support. This global footprint enables SmartOSC to serve a diverse international clientele and manage complex projects across different time zones and markets.
Level 10, Tower A, Handi Resco Towers, 521 Kim Ma Street
Hanoi
Ba Dinh District
Vietnam
Address: 5151 California Ave, Suite 100, Irvine, CA 92612, USA
To directly serve and expand SmartOSC's client base in the United States, offering localized expertise and support for complex e-commerce solutions in a key global market.
Address: 7 Bell Yard, London, WC2A 2JR, United Kingdom
To strengthen SmartOSC's presence in the European market, providing tailored digital commerce strategies and solutions to meet diverse regional business needs.
Address: 116 Changi Road, #04-02, WIS@Changi, Singapore 419718
To act as a strategic center for the rapidly growing APAC digital commerce market, connecting global expertise with local market insights for regional clients.
Address: Level 8, 66 Goulburn Street, Sydney, NSW 2000, Australia
To cater to the specific needs of the ANZ market, delivering localized e-commerce expertise and driving digital innovation for businesses in the region.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, SmartOSC' leadership includes:
SmartOSC has been backed by several prominent investors over the years, including:
Based on publicly available information, SmartOSC's core executive team has maintained stability over the last 12 months, with no major C-suite hires or departures widely announced. The company's focus appears to be on continued growth and operational excellence.
Discover the tools SmartOSC uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
SmartOSC likely uses standardized professional email formats for its employees. Common patterns observed and typical for technology companies include variations of first name and last name combinations.
Commonly used formats are [first].[last]@smartosc.com (e.g., john.doe@smartosc.com) or [first_initial][last]@smartosc.com (e.g., jdoe@smartosc.com). Other variations might also be in use.
Format
sonnt@smartosc.com
Example
85%
Success rate
SmartOSC News • March 28, 2024
SmartOSC was recognized as the BigCommerce Agency Partner of the Year 2023 for the APAC region. This award highlights SmartOSC's exceptional performance, commitment, and expertise in delivering innovative e-commerce solutions on the BigCommerce platform to clients across the Asia-Pacific....more
SmartOSC News • October 17, 2023
SmartOSC achieved the Great Place To Work® certification in both Vietnam and Singapore. This recognition underscores the company's commitment to fostering a positive, supportive, and engaging work environment, reflecting high employee satisfaction and trust in leadership....more
SmartOSC News • July 25, 2023
SmartOSC announced its elevation to Adobe Gold Partner status, along with achieving specialization in Adobe Experience Manager. This signifies SmartOSC's deep expertise and successful track record in implementing complex digital experience solutions using Adobe technologies....more
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