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SmartAction by Capacity
What Does SmartAction by Capacity Do?
SmartAction-AI is a pioneering company specializing in AI-powered virtual agents designed to automate and enhance customer service interactions across voice and digital channels. Their solutions leverage advanced conversational AI to understand and resolve complex customer inquiries, aiming to improve customer satisfaction, reduce operational costs for contact centers, and provide a seamless, human-like interaction experience. SmartAction focuses on industries such as healthcare, retail, financial services, and utilities, providing tailored solutions to meet specific business needs.
Where Is SmartAction by Capacity's Headquarters?
HQ Function
Serves as the central hub for executive leadership, research and development, product innovation, sales, marketing, and administrative operations.
Notable Features:
Modern office facility located in a prominent Southern California business park, designed to foster collaboration and innovation among employees.
Work Culture:
Characterized by a fast-paced, innovative environment that encourages creativity, teamwork, and a customer-first approach. Emphasis on cutting-edge technology and agile development practices.
HQ Significance:
Strategically located in the Greater Los Angeles area, providing access to a rich talent pool in technology and AI, and proximity to diverse industry partners.
Values Reflected in HQ: The headquarters likely reflects SmartAction's commitment to innovation, efficiency, and providing a state-of-the-art environment for its team to develop leading AI solutions.
Location:
While SmartAction's physical headquarters is in the United States, their AI-powered conversational solutions are deployed for clients globally. Their cloud-native platform enables them to support customer interactions in multiple languages and serve businesses across various international markets, offering customer service automation worldwide.
Street Address:
2160 E. Grand Ave., Suite 150
City:
El Segundo
State/Province:
CA
Country:
USA
Where Else Does SmartAction by Capacity Operate Around the World?
Information not prominently listed
Address: N/A
Focus on supporting a distributed workforce and client base through their primary HQ and remote capabilities.
Buying Intent Signals for SmartAction by Capacity
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading SmartAction by Capacity? Meet the Executive Team
As of April 2025, SmartAction by Capacity' leadership includes:
Who's Investing in SmartAction by Capacity?
SmartAction by Capacity has been backed by several prominent investors over the years, including:
What Leadership Changes Has SmartAction by Capacity Seen Recently?
SmartAction has made strategic additions to its executive team in the past year, notably strengthening its marketing and financial leadership. No major executive departures have been publicly announced.
New Appointments:
What Technology (Tech Stack) Is Used bySmartAction by Capacity?
Discover the tools SmartAction by Capacity uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
SmartAction by Capacity Email Formats and Examples
SmartAction likely utilizes common corporate email formats. Based on industry standards and typical naming conventions for companies of its size and type, the most probable formats are [first_initial][last]@smartaction.com or [first].[last]@smartaction.com.
[first_initial][last]@smartaction.com (e.g., jdoe@smartaction.com), [first].[last]@smartaction.com (e.g., jane.doe@smartaction.com)
Format
jdoe@smartaction.com
Example
80%
Success rate
What's the Latest News About SmartAction by Capacity?
GlobeNewswire • February 13, 2024
SmartAction Appoints Hina Gajaria as Chief Marketing Officer
SmartAction announced the appointment of Hina Gajaria as its new Chief Marketing Officer. Gajaria brings extensive experience in B2B marketing and AI technology to drive SmartAction's growth....more
Destination CRM • October 26, 2023
SmartAction Launches TIVA for Digital Channels
SmartAction launched TIVA (Truly Intelligent Virtual Agent) for Digital Channels, extending its conversational AI capabilities beyond voice to SMS, chat, and social messaging to provide omnichannel customer experiences....more
PR Newswire • October 03, 2023
SmartAction Appoints Mike Lytle as Chief Financial Officer
SmartAction announced the appointment of Mike Lytle as its new Chief Financial Officer. Lytle will lead SmartAction's financial strategy and operations, supporting the company's growth in the conversational AI market....more
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