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Smart Design was a renowned strategic design consultancy founded in 1980, celebrated for its human-centered approach to product design, user experience, and innovation strategy. For over four decades, they helped leading companies create iconic products and services across diverse industries, including consumer electronics, healthcare, transportation, and finance. Known for pioneering 'design thinking' and inclusive design practices, Smart Design emphasized understanding real user needs to drive meaningful innovation. In October 2021, Smart Design was acquired by EPAM Systems and integrated into EPAM Continuum, EPAM's service design, physical product, and digital product development practice. Its legacy continues to influence design approaches within EPAM Continuum, focusing on creating impactful experiences and tangible business results.
Served as the global headquarters, primary design studio, client collaboration hub, and center for innovation and research for Smart Design prior to its acquisition by EPAM.
Located in the iconic Starrett-Lehigh Building, known for its expansive open-plan studio spaces, natural light, state-of-the-art prototyping labs, and collaborative work environments designed to foster creativity.
Smart Design's HQ fostered a highly collaborative, innovative, and human-centered work culture. It emphasized teamwork, ethnographic research, rapid prototyping, and a passion for solving complex problems through design.
The New York HQ was the birthplace of many iconic designs and the central node for Smart Design's global operations and influence in the design industry for decades.
Prior to its acquisition by EPAM, Smart Design operated with a significant global presence, anchored by its main studios in New York, London, and Barcelona. These hubs supported international clients and projects, conducting design research and delivering innovation strategy and product design services across North America, Europe, and other regions. Their teams often traveled globally for ethnographic research and client collaboration, ensuring a worldwide perspective in their human-centered design solutions. This global capability is now part of EPAM Continuum's worldwide reach.
601 W 26th St #1601 (Historic)
New York
NY
USA
Address: The Grimaldi Building, 154 Pentonville Rd, London, N1 9JE, UK (Historic)
To provide localized design expertise, build relationships with European clients, and tap into the vibrant London design talent pool.
Address: Carrer de Pallars, 85, 08018 Barcelona, Spain (Historic)
To establish a strong presence in the growing Spanish design and technology scene, serve regional clients, and leverage Barcelona's creative ecosystem.
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As of April 2025, Smart Design' leadership includes:
Smart Design has been backed by several prominent investors over the years, including:
Since Smart Design's full integration into EPAM Continuum in October 2021, executive leadership and changes are managed within the broader EPAM Systems structure. There have been no publicly announced executive hires or exits specifically for 'Smart Design' as a distinct brand or unit in the last 12 months. Key personnel from Smart Design transitioned into roles within EPAM Continuum at the time of acquisition or subsequently.
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Historically, Smart Design used common corporate email formats such as [first_initial][last_name]@smartdesignworldwide.com. Since its acquisition by EPAM Systems, employees who transitioned and new team members within EPAM Continuum typically use EPAM email addresses. For contacting individuals associated with the legacy of Smart Design now at EPAM Continuum, EPAM's standard email formats would apply.
Current (EPAM): [first_name]_[last_name]@epam.com or [first_initial][last_name]@epam.com. Historic (Smart Design): [flast]@smartdesignworldwide.com
Format
jane_doe@epam.com
Example
80%
Success rate
EPAM Systems Newsroom • July 12, 2023
EPAM Systems, including its EPAM Continuum practice which incorporates the legacy of Smart Design, received 12 Red Dot Awards in 2023 for outstanding product design and user experience. This recognition highlights the continued excellence in design innovation within EPAM, building on the strengths of acquired firms like Smart Design....more
EPAM Systems Newsroom • October 20, 2021
EPAM Systems, Inc. (NYSE: EPAM) announced its acquisition of Smart Design, a renowned multidisciplinary design and innovation consultancy. This strategic move aimed to significantly enhance EPAM's capabilities in strategic design, customer experience, and product development, integrating Smart Design's team and expertise into EPAM Continuum....more
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