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Small Luxury Hotels of the World
What Does Small Luxury Hotels of the World Do?
Small Luxury Hotels of the World (SLH) is a prestigious community of independently spirited luxury hotels. It offers travelers a curated collection of unique, high-end boutique hotels in various destinations worldwide, emphasizing authentic character, exceptional service, and memorable experiences. SLH acts as a seal of approval for discerning guests seeking distinctive, high-quality accommodations beyond mainstream hotel chains. Since February 2024, SLH is part of Hyatt Hotels Corporation, further expanding its reach and guest benefits.
Where Is Small Luxury Hotels of the World's Headquarters?
HQ Function
Serves as the global operational and strategic hub for the Small Luxury Hotels of the World brand, overseeing marketing, member hotel relations, quality assurance, technology, and overall brand management for its curated collection of independent luxury hotels.
Notable Features:
Located in a prominent London district, the office likely features a modern, sophisticated design aligned with the brand's luxury image, providing a collaborative and inspiring workspace for its international team.
Work Culture:
A dynamic, professional, and internationally-focused work environment dedicated to upholding the highest standards of luxury hospitality. Emphasis on collaboration, innovation, attention to detail, and a passion for unique travel experiences. Post-acquisition by Hyatt, the culture also incorporates aspects of a larger global hospitality group.
HQ Significance:
The London headquarters is the nerve center for a global network of over 500 independent luxury hotels across more than 90 countries. It plays a crucial role in curating new member hotels, maintaining exacting quality standards, and driving the brand's global marketing and sales initiatives.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect SLH's core values: individuality of its member hotels, unwavering commitment to quality, bespoke luxury, and the championing of authentic, localized travel experiences.
Location:
Small Luxury Hotels of the World supports a global portfolio of over 500 independently owned luxury hotels in more than 90 countries. Key functions supported globally include: centralized reservations and distribution, global marketing and public relations campaigns, a quality assurance program to maintain high standards, the 'INVITED' loyalty program, sales representation at major travel industry events, and technology solutions for member hotels. Post-acquisition by Hyatt, its global presence is further amplified through Hyatt's worldwide network and resources.
Street Address:
7 Howick Place
City:
London
State/Province:
N/A
Country:
United Kingdom
Where Else Does Small Luxury Hotels of the World Operate Around the World?
New York, NY/USA
Address: Specific street address for regional offices can vary and may be integrated within Hyatt's existing regional structures. Historically, SLH maintained a presence in key markets like New York.
To cultivate and manage relationships with member hotels in the Americas, drive regional brand awareness, and support sales and marketing efforts tailored to the American luxury traveler.
Singapore/Singapore
Address: Similar to New York, specific addresses may be integrated. Historically, Singapore served as the APAC hub.
To expand SLH's footprint in Asia-Pacific, cater to the unique preferences of luxury travelers in the region, and provide localized support to member properties.
Buying Intent Signals for Small Luxury Hotels of the World
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Small Luxury Hotels of the World? Meet the Executive Team
As of April 2025, Small Luxury Hotels of the World' leadership includes:
Who's Investing in Small Luxury Hotels of the World?
Small Luxury Hotels of the World has been backed by several prominent investors over the years, including:
What Leadership Changes Has Small Luxury Hotels of the World Seen Recently?
The most significant executive development in the last 12 months has been the full acquisition of Small Luxury Hotels of the World by Hyatt Hotels Corporation, completed in February 2024. This has led to the integration of SLH's leadership and operations within Hyatt's structure. Mark Wong, former Managing Director, departed in early 2024, with Richard Hyde continuing in a key leadership role for the brand during its integration.
Departures
New Appointments:
What Technology (Tech Stack) Is Used bySmall Luxury Hotels of the World?
Discover the tools Small Luxury Hotels of the World uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Small Luxury Hotels of the World Email Formats and Examples
Small Luxury Hotels of the World (SLH) corporate email addresses, particularly for its central team now integrated within Hyatt, likely follow common professional patterns. The historical domain was @slh.com. For communication with the brand post-acquisition, Hyatt's standard email formats might also become relevant for integrated teams.
Historically, a common format was [first].[last]@slh.com or [first_initial][last]@slh.com. For example, j.doe@slh.com.
Format
richard.hyde@slh.com (example based on common format)
Example
85%
Success rate
What's the Latest News About Small Luxury Hotels of the World?
Hyatt Newsroom • February 21, 2024
Small Luxury Hotels of the World news title: Hyatt Completes Asset-Light Acquisition of Mr & Mrs Smith, Further Strengthening Global Brand Portfolio
While this specific news is about Mr & Mrs Smith, Hyatt's newsroom confirms the earlier completion of the SLH acquisition. Hyatt announced the completion of its acquisition of the Small Luxury Hotels of the World (SLH) brand and platform earlier in February 2024, integrating SLH into Hyatt's broader loyalty and distribution channels....more
Hospitality Net • August 8, 2023
Small Luxury Hotels of the World news title: Hyatt To Acquire Small Luxury Hotels Of The World (SLH) Platform
Hyatt Hotels Corporation announced its agreement for Hyatt to acquire the brand and the global hotel platform of Small Luxury Hotels of the World (SLH). This move aimed to expand Hyatt's luxury and lifestyle hotel offerings and increase direct booking access for SLH properties through Hyatt channels....more
Travel Daily Media • December 5, 2023
Small Luxury Hotels of the World news title: SLH unveils new standard for luxury boutique hotels
Small Luxury Hotels of the World (SLH) announced a new 'Considerate Collection' and other initiatives aimed at championing independently-minded hotels that go the extra mile to be good and do good. This highlighted SLH's commitment to sustainability and community-conscious travel before its full acquisition by Hyatt....more
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