Skilljar is a purpose-built Customer Education Platform that enables businesses to create, deliver, and measure the effectiveness of their customer and partner training programs. By providing comprehensive tools for course authoring, content management, analytics, and integrations, Skilljar helps companies accelerate product adoption, improve customer retention, reduce support costs, and increase revenue. It's designed for enterprises looking to scale their educational efforts and turn customers into product experts and advocates.
Serves as the central hub for executive leadership, core product strategy, engineering leadership, and company-wide operational management, supporting its remote-first workforce.
Located in a modern office building in Seattle's Belltown neighborhood, the hub likely features collaborative workspaces, advanced AV technology for hybrid meetings, and amenities designed to support both in-person and remote team interactions.
Skilljar fosters a remote-first culture that emphasizes flexibility, autonomy, and inclusivity. The Seattle hub provides a space for optional in-person collaboration, team gatherings, and focused work, reflecting a culture of innovation, customer-centricity, and continuous learning.
The Seattle hub anchors Skilljar in a key tech ecosystem, facilitating access to talent, industry partnerships, and a physical presence for strategic company functions, even as the company primarily operates remotely.
Skilljar supports a global customer base with a remote-first workforce distributed across North America, Europe, and other regions. Key functions supported globally include sales, customer success, technical support, marketing, and product development, enabling 24/7 operations and localized engagement.
2101 4th Ave, Suite 1250
Seattle
Washington
USA
Address: N/A (Remote-First Operations)
Supports global operations and a worldwide customer base by leveraging talent from different regions. This ensures diverse perspectives in product development and localized support capabilities where needed, enhancing customer experience globally.
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As of April 2025, Skilljar by Gainsight' leadership includes:
Skilljar by Gainsight has been backed by several prominent investors over the years, including:
Skilljar has strengthened its executive team with several key hires in the past year, particularly in product, engineering, finance, and people operations. No major executive departures have been publicly announced during this period.
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Skilljar commonly uses the [first].[last]@skilljar.com email format. Other potential formats exist but this is the most frequently observed pattern for company communications.
[first].[last]@skilljar.com
Format
jane.doe@skilljar.com
Example
90%
Success rate
Skilljar Blog • October 24, 2023
Skilljar announced its October 2023 product release roundup, highlighting new features and improvements to its customer education platform. Key updates focused on enhancing the learner experience, admin workflows, and data analytics capabilities....more
Training Industry • September 19, 2023
Skilljar was recognized by Training Industry as a Top Learning Management System (LMS) for the eighth consecutive year, affirming its leadership and innovation in the corporate learning technology space....more
Skilljar Blog • May 15, 2024
Skilljar detailed its Spring 2024 product updates, introducing enhanced features for AI-powered content creation assistance, more robust analytics dashboards, and deeper integrations with other business systems to streamline customer education programs....more
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